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Rated 5 out of 5 stars

I had a slight problem with my billing and invoices. I sent a message with my meter reading and Maha contact me by phone and email. She was very efficient in the manner she handled the problem and... See more

Rated 5 out of 5 stars

I've bought several iMacs, an eMac, a Powerbook, a Macbook Pro, multiple iPods, & at least two iPhones from Powermax over the past fifteen years. The new computers are well-priced, and the used prod... See more

Rated 5 out of 5 stars

I recently purchased a CTO 27" Retina 5k iMac plus an Airport Extreme router from Powermax. The whole transaction was arranged by e-mail and phone. Heidi Wheeler answered all of my questions promptly,... See more

Rated 5 out of 5 stars

Asked if my old Mac Mini (it's SuperDrive) could be connected to my new MacBook Pro (no cd reader) to serve as an input device for reading movies from cd media. I appreciated the helpful research in... See more

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Company details

  1. Computer Accessories Store
  2. Electronics Store
  3. Photo Shop

Information provided by various external sources

The used Apple computer experts. Quality new, used & refurbished Apple computers all TAX FREE and FREE SHIPPING on most orders over $100. We offer the best trade-in value for your mac!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

664 reviews

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Rated 5 out of 5 stars

Great customer service!

Although I had problems with my first couple of orders due to an inventory glitch on the website, Michelle Ryther was on top of it. She worked everything out and got me a great price on what I needed. Can't beat free shipping and no sales tax for this Californian! Looking forward to receiving my new MacBook Air today!

Seriously folks, Oregonians are bitchen...

February 10, 2017
Unprompted review
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Rated 5 out of 5 stars

Perfection!

I have purchased three MacBooks from PowerMax in the past ten years. They have personable and professional customer service, quick mailing of purchases, and more than reasonable pricing. I would highly recommend PowerMax to individuals or companies needing Apple products.

January 27, 2017
Unprompted review
Rated 5 out of 5 stars

Personal service

I've done business with Powermax for several years. Their Mac trade-in program is a breeze to use and they're fair.

My favorite part of the experience is talking to a real person. It makes ordering and handling questions so much faster.

January 24, 2017
Unprompted review
Rated 5 out of 5 stars

Great service, very reliable

I was a little worried about trusting them with a trade-in at first, but based on the positive reviews and much higher price they were able to offer, I bit the bullet and took the risk. I couldn't be happier with the experience. The trade-in department and salesperson, Heidi, who I worked with to get my subsequent purchase done were reliable, friendly, REAL PEOPLE. I talked to them on the phone and usually got email responses within the day including proactive updates. Thank you Powermax! Definitely would use them again.

January 20, 2017
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Rated 5 out of 5 stars

Ordered Macbook

So smooth and easy. Even called back two hours later to revise my order. No problem. They processed it immediately. Good company. Will shop again.

January 20, 2017
Unprompted review
Rated 5 out of 5 stars

Would use any day of the week!

I don't purchase a ton of Apple stuff online, but when I do, PowerMax is part of a very short list of places that I will always check first. Because of Apple's fairly tight rein on products, Apple resellers basically have to distinguish themselves with knowledge, a good site, and customer service, and PowerMax has consistently hit on all three. Not that I always admitted it at the time, but back when I was working in Apple Retail, I would mention PowerMax a fair bit to Apple Store customers when I thought they had a need that could be addressed... I recommended them then, and I'd do the same now.

January 19, 2017
Unprompted review
Rated 5 out of 5 stars

Trustworthy Service

My recent purchase from Powermax was my third purchase from this company.
The sales staff is patient and knowledgeable about Apple products. The trade-in service is outstanding compared to what is offered by other services.
When buying from Powermax you can be as confident with the purchase as you would be at an Apple store and the delivery time will be the same air sometimes faster with special order purchases.

January 18, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Company

I've ordered a few computers from Powermac and have never been disappointed. Always good prices and fast shipping. I recently ordered an iPad at 10 am and received it the next day at 10:30 am.

January 14, 2017
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Rated 5 out of 5 stars

Informative and comprehensive

Schelene guided me with exceptional advice and experience. She provided me with credible advice and technical information to exact the precise information required for my purchase. I am a return customer and will undoubtedly be a reutrun customer in the future.

January 4, 2017
Unprompted review
Rated 5 out of 5 stars

A real person responded to my order !!!

In the age of computers doing most jobs these day to receive an email from an actual person for an order placed online is a real gem, not to mention they left the return email address to contact them with any concerns WOW. It's a nice return to real customer service. Best new account made in 2017, gonna be hard to top this one..

January 3, 2017
Unprompted review
Rated 5 out of 5 stars

PowerMax - Great Service and Prices

I recently purchased a new MacBook Pro from PowerMax along with AppleCare and several accessories and was completely satisfied with the experience. For this order, PowerMax (1) matched prices for me, and (2) applied a credit from when I traded in an old MacPro1,1 over a year ago. Both times (for the trade-in and the new MBP purchase), I worked with Heidi Wheeler. She is very easy to work with, professional and responsive to my emails and phone calls.

January 3, 2017
Unprompted review
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Rated 5 out of 5 stars

Puts mega corporations to shame!

Best site to order from - easy as 1-2-3!
Product packaged better than Apple.
Relentless customer service - will not rest till questions/concerns are answered, even though my purchase totaled only $140.
Delivered better than "Right on time."
Nearly 10 year-old used Mac conditioned to look like brand new, worked like brand new.
I will not only recommend Powermax to friends, I will purchase from them again, and again.

December 28, 2016
Unprompted review

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