Party Puffin Reviews 3,348

Ordered 15 juggling ball sets for daughters birthday party. Arrived in less than 48 hours. Excellent quality, significantly cheaper than other online retailers and Im really happy with my order. We've got several parties coming up and I'll be ordering party supplies from Party Puffin again.

I always buy stuff from Party puffin and they are amazing every time

Party Puffin genuinely have the best customer service!

I ordered my party supplies one week before I needed them to ensure everything got to me on time. This was my first time using Party Puffin and they sent out the order the next day and did everything right on their side, however DHL lost my parcel in their depot and this was not flagged to me until 2 DAYS before my party. I contacted Party Puffin and they sent out a new parcel to me the same day with next day shipping (with only 1 hour to get everything together) and luckily this parcel made it to me in less than 24 hours! I’m so grateful to Party Puffin for going above and beyond for me. You’ve gained a new loyal customer.

Dear Party Puffin Team,

I just wanted to say a huge thank you — I received my order today, and I couldn’t be more grateful for the prompt shipping and excellent service.

You were the only company I could find with Minecraft party supplies, and thanks to you, my son’s 8th birthday is now back on track! You’ve truly saved the day, and I appreciate it so much.

Wishing you all a fantastic year ahead — you deserve it!

Absolutely fantastic service. Ordered a set of toys, requesting if I could be sent once of each design and that's exactly what I got. Very fast shipping too. Highly recommend!

What an amazing website, everything is easy to find and even the tricky stuff to find was easy. outstanding prices and offer. will always be using this website for any special occasion in the future!! 5*

Have just received my second order from PP. Great prices even when you factor in delivery charge. Happy with the quality of the products I have received to date.

I ordered a helium canister, foil balloons, bunting and ceiling swirls. The order arrived on time via DHL and was well packaged.
Products were of great quality and looked great too.

I had a follow up query regarding my order and got a reply after business hours on the same day, so was very impressed by the prompt response.

I would happily use Party Puffin again and would recommed them.

Quick delivery,Good quality and excellent communication.Thank you.

I ordered beret hats, Im genuinely surprised by the quick service and well packaging!
I needed the next day delivery, I did order before 2pm as advised. My order has just arrived at 9:50am. I'm very pleased with the beret hats as they're perfect for the event I'm hosting tonight.
Completely recommended, so pleased I have found your service will be using it again!

Thank you 😁

The Best experience with Party Puffin
Very fast delivery , so happy with them , high recommanded
Definetly I’ll order more and more!

Hi thank you for my order was all good arrived quickly and was pleased with everything hopefully I will shop again thank you.

Not a great experience so far. First of all I didn’t get a receipt / confirmation for my order because their emails are sending to anyone with a gmail account, however the response from customer service was very prompt and was sorted immediately. Secondly an item was missing from my order, I have emailed customer service (again) about this issue, I will submit a second review once this has (hopefully) been resolved

Thanks to party puffin for the fast delivery!
I have used a few times and delivery has always been quick. The prices are great too!

I ordered some puzzle books for my dad as a silly present for fathers day. He's been stuck in doors and wanted to cheer him up. Well it's now the 26th of June and my dad still hasn't received his gift because party puffin completely screwed the address up and the courier company can't rectify it without party puffin say so. I gave emailed 7 times and called at least the same amount, no answer on phone and the usual automated reply to say they have received the email.
I am very disappointed with this and certainly won't be using them again or recommending.
Update, why did it take til I write a bad review to get any sort of response. Also I certainly wouldn't have written on address section to Puffin, dads street address, my name, city dad is in, then the wrong postcode, that's how courier received it. Was told by courier it could have been changed if seller had allowed it, seeing as it took over 2 weeks to reply, that us the issue

Great had exactly what I wanted and at a good price

Very expensive postage costs £3.95 on an item that could be shipped as a large letter for £1.00

Bought 2 helium bottles (£88.86) - came to use them for my party. Followed instructions and first ones valve broke blasting all the helium into my face. Second one valve didn’t turn on. So no helium balloons for the party. Emailed twice and had no response.

I just want to say a big thank you to you for such great customer service. We were very late organising a party for our daughters birthday but ordering from you made it so easy. The items arrived in time and were perfect. My daughter absolutely loved her Harry Potter themed party and actually wanted to keep the party table cloth instead of our normal one! I was very impressed with the quality of the items too. So thank you so much, I’ll definitely be ordering from you again.

Put in an order for my birthday party for some hats with quite short notice. It has been promptly dispatched in time and the quality and price are very good.
Thankyou Ben and Party Puffin. Would recommend