I came across Otherside on Hip & Healthy's CBD Awards 2023 after they won "Best Brand for Recovery". I've been using their CBD balm and oil for almost 2 months now and I can't believe the results! I'd... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
See what reviewers are saying
Verified
Easy to use website, fairly quick delivery, and reasonable prices compared to back home (I am from a state in the US where cannabis and cannabinoids are legal). If you go in to their brick and mortar... See more
Company replied
Verified
Did exactly what they said, next day delivery. Products were packaged nicely, with all the information needed. Even came with an informative leaflet of the benefits of CBD. I highly recommend ordering... See more
Company replied
Verified
I have tried many other CBD oils from different sources. This is the best I’ve had by a country mile. Chills me to ease my anxiety and I sleep. I have Parkinson’s with an associated REM sleep... See more
Company replied
Company details
Written by the company
London's First Cannabinoid Dispensary specialising in all things cannabinoid!
Contact info
261 Portobello Road, Notting Hill, London, W11 1LT, London, United Kingdom
- 020 7101 4202
- Info@othersidelondon.com
- www.othersidelondon.com
4.8
Excellent
318 reviews
Verified
Reply from Otherside Cannabinoid Dispensary
Thanks for leaving us a review, glad you liked your order!
Verified
Verified
Very good product
February 23, 2023
Reply from Otherside Cannabinoid Dispensary
We're really glad to hear you enjoyed your order, thanks for leaving a review!
Verified
Great products great knowledge and the…
Great products great knowledge and the order came in on time
February 15, 2023
Reply from Otherside Cannabinoid Dispensary
Thanks for the feedback, we always aim to please!
Verified
Reply from Otherside Cannabinoid Dispensary
Thanks for the review, always a pleasure!
Verified
Verified
Service was quick and efficient.
Service was quick and efficient.. quality product was safely packed.. perfect.
January 27, 2023
Verified
Verified
Top quality and service as per usual
December 24, 2022
Reply from Otherside Cannabinoid Dispensary
Thank you! Always happy to help, we aim only for the best!
Constantly dropping knowledge bombs…
Constantly dropping knowledge bombs about cbd , always mega helpful and always got the jokes!!
Big up the Otherside family
December 16, 2022
Unprompted review
Reply from Otherside Cannabinoid Dispensary
Big up! Knowledge is power and we want people to make informed decisions about their health and wellbeing!
Super easy website to navigate
Super easy website to navigate, and to purchase your item(s). No confusion what so ever!
December 14, 2022
Unprompted review
Reply from Otherside Cannabinoid Dispensary
We really appreciate the feedback! Thank you for your support
Verified
So excited to have found the Otherside!
Was recommended these guys by my brother. Bought vapes for myself and also as a gift. So far so good, really impressed with the vapes and fastest delivery! Will be recommending to anyone who is interested!
December 9, 2022
Reply from Otherside Cannabinoid Dispensary
Thank you so much for your support and taking the time to leave a review! All the best
Verified
Reply from Otherside Cannabinoid Dispensary
Thank you Emma, good to hear!
Verified
Very fast delivery
November 18, 2022
Reply from Otherside Cannabinoid Dispensary
Glad to hear it!
Verified
Fast delivery
Fast delivery, good communication, first brought them in the shop,knew what to expect, excellent product
October 26, 2022
Reply from Otherside Cannabinoid Dispensary
Thanks for taking the time to leave a review Marcus, it means a lot!! Come by the shop again some time soon!
Verified
First order
Very good service and communication.
I had to guess what size a medium raw case was as no size guide on the website.
October 20, 2022
Reply from Otherside Cannabinoid Dispensary
Thank you for the feedback! We will do our best to make this clearer. In future if you have any queries about products - please get in touch we're always happy to help!
Verified
Always great service and swift.
October 18, 2022
Reply from Otherside Cannabinoid Dispensary
Happy to help!
Verified
It says take slow puffs as otherwise…
It says take slow puffs as otherwise may be too much but honestly what a waste of £85!! Done absolutely nothing.
October 11, 2022
Reply from Otherside Cannabinoid Dispensary
We're gutted to hear this! We have so many customers that really enjoy the vapes from The Goods. Please bear in mind CBD is non-psychoactive. We're keen to discuss this issue with you further. We would love to see if we can find out why your experience wasn't the usual! I'm sure we can find a way to resolve it. Feel free to contact us at:
Email: info@othersidelondon.com
Instagram: @othersidelondon
or just pop into the store and chat to one of the team!
**UPDATE**
We have emailed you back - did you get it?
Verified
Great customer sevice via chat
October 6, 2022
Reply from Otherside Cannabinoid Dispensary
Glad we could help! Enjoy!
Verified
Great Vape Service
Ordered a High Kind vape cartridge for calm and focus during the day. Works great! Quick delivery with a nice gifted CBD, and great customer service to help me choose the best flavour.
October 10, 2022
Reply from Otherside Cannabinoid Dispensary
Vapes are always a lovely option, glad we could help! Hope your business is going well.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.