Otherside Cannabinoid Dispensary Reviews 318

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I came across Otherside on Hip & Healthy's CBD Awards 2023 after they won "Best Brand for Recovery". I've been using their CBD balm and oil for almost 2 months now and I can't believe the results! I'd... See more

Company replied

Rated 5 out of 5 stars
Verified

Easy to use website, fairly quick delivery, and reasonable prices compared to back home (I am from a state in the US where cannabis and cannabinoids are legal). If you go in to their brick and mortar... See more

Company replied

Rated 5 out of 5 stars
Verified

Did exactly what they said, next day delivery. Products were packaged nicely, with all the information needed. Even came with an informative leaflet of the benefits of CBD. I highly recommend ordering... See more

Company replied

Rated 5 out of 5 stars
Verified

I have tried many other CBD oils from different sources. This is the best I’ve had by a country mile. Chills me to ease my anxiety and I sleep. I have Parkinson’s with an associated REM sleep... See more

Company replied

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Company details

  1. Cannabis store
  2. Herb Shop
  3. Vaporizer Store
  4. Vitamin and Supplements Store
  5. Wellness Center

Written by the company

London's First Cannabinoid Dispensary specialising in all things cannabinoid!


Contact info

4.8

Excellent

TrustScore 5 out of 5

318 reviews

5-star
4-star
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1-star


Rated 5 out of 5 stars
Verified

Great service as always!!

Great service as always!!
My products arrived on time, packed nicely, couldn’t be any happier.
Thank you x

September 30, 2022
Otherside Cannabinoid Dispensary logo

Reply from Otherside Cannabinoid Dispensary

We always aim to provide the best - couldn't be happier to hear we're consistent!

Rated 5 out of 5 stars
Verified

Great customer service

Great customer service. Very helpful with everything with quick reply’s to messages. Also extremely speedy free service. Can’t fault it 10/10

September 29, 2022
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Reply from Otherside Cannabinoid Dispensary

Reviews like this make us smile :) Thank you for the feedback. Really glad we could provide the right experience for you.

Rated 5 out of 5 stars

Wicked service and advice

Wicked service and advice - So impressed at how responsive and respectful Otherside are with their orders.

September 30, 2022
Unprompted review
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Reply from Otherside Cannabinoid Dispensary

We try to provide the best service possible! Come to us whenever you need us!

Rated 5 out of 5 stars

10/10

Excellent service online and in store from people that are passionate about what they do.

September 28, 2022
Unprompted review
Otherside Cannabinoid Dispensary logo

Reply from Otherside Cannabinoid Dispensary

Yes Daf! Thank you for all your support. Proper good friend of the shop!

Rated 5 out of 5 stars

Top class service !!!

Top class service from the lads over at otherside, very informative, very helpful and are able to to awnser any questions i had, defo be back !

September 22, 2022
Unprompted review
Otherside Cannabinoid Dispensary logo

Reply from Otherside Cannabinoid Dispensary

We love all the interactions at the shop.. that's why we have it! Please come for another visit, we'd love that.

Rated 5 out of 5 stars

Love this place

Love this place. Always so helpful and knowledgable, with a really chilled, friendly attitude. Thank you!

August 25, 2022
Unprompted review
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Reply from Otherside Cannabinoid Dispensary

Love it when you visit! Always good vibes - hope to see you again soon.

Rated 5 out of 5 stars
Verified

Always top!

As always!
Perfect service all round!
❤️🙌❤️🙌❤️🙌❤️

August 4, 2022
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Reply from Otherside Cannabinoid Dispensary

BIG UP! Love to seeing your name pop up everywhere. Love for all the continued support.

Rated 5 out of 5 stars
Verified

Great Company and Great products.

Have a great selection available for all my needs. Items arrived well packaged and we're delivered quickly. As for the Product they've been extremely helpful and have eased my anxiety and knee pains.

August 1, 2022
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Reply from Otherside Cannabinoid Dispensary

We love hearing our products are being put to good use. Glad the process was easy enough. We're always trying to get better! Thank you for the feedback.

Rated 5 out of 5 stars

Service is next level

Service is next level. Lots of useful gifts and classy touches within the package to compliment the product. Branding’s on point. Takes a lot to impress me. Recommend this outfit to nearly everyone I meet who are trying to stop smoking tobacco.

July 1, 2022
Unprompted review
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Reply from Otherside Cannabinoid Dispensary

Nice one Paul, we're glad we were able to impress 💚 always trying to raise the bar, happy the Otherside way hit the spot! 😃

Rated 5 out of 5 stars
Verified

Was my 1st time buying cbd products

Was my 1st time buying cbd products, all questions I asked was answered in detail. Quick turn around time. Good service

June 28, 2022
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Reply from Otherside Cannabinoid Dispensary

Thank you for your review and happy to help you embark on your CBD journey! ✌️

Rated 5 out of 5 stars

Best CBD shop & products around

Both been in the shop and bought online. These guys are incredibly friendly and have a lot of knowledge of their products. They make you feel super comfortable and strike a good balance between selling/recommending products and letting you make your own decisions/think about what to buy. Very generous discount codes, and the products they sell are 🔥 too. Thank you!

June 14, 2022
Unprompted review
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Reply from Otherside Cannabinoid Dispensary

Nice one Alice for this amazing review! This really is music to our ears as it's exactly what we hope we are doing! 💚

Rated 5 out of 5 stars
Verified

Great service

Great service! Really helpful team and quality products, will happily order again! Thank you

June 10, 2022
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Reply from Otherside Cannabinoid Dispensary

Nice one Poppy, thanks for the review! Hope to see you soon ✌️

Rated 5 out of 5 stars
Verified

Oh So wicked👌🏼

I thought I wrote a review on google but anyway lol:
I picked up my order the other day -I can’t say I was overly enjoyed by the vapes BUT I don’t regret buying them cos these guys were SO kind n understanding 👌🏼-to me personally that goes a very very long way.
However I also grabbed some CBD Hemp Terpenes oil too and WOW -it’s only been a few days so going to seem like I’m lying but all I can say I will most DEFINITELY be purchasing this again.

Thank you so much guys!❤️

June 6, 2022
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Reply from Otherside Cannabinoid Dispensary

Thanks so much for the detailed review, we love it when our customers leave happy! Unfortunately, the vapes aren't always to everyones tastes but so glad to hear you are loving the oil! Hope to see you again soon! ✌️

Rated 5 out of 5 stars
Verified

Above and beyond quality and service

Quick seamless delivery, excellent eco friendly packaging that isn’t difficult to open. Products of an unparalleled standard. Will be returning.

April 27, 2022
Otherside Cannabinoid Dispensary logo

Reply from Otherside Cannabinoid Dispensary

Thanks for the review, we hope to see you soon! 💚

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