Online Automotive Ltd Reviews 5,505

I ordered an exhaust system for my car. It came in time for the local company to fit it but the weak area was that I wasn't emailed a notification of delivery until 30 minutes after the goods had been... See more

This is a drop shipping business - people sitting in an office somewhere sourcing stuff from suppliers. So they rely on using your number plate to find the correct parts. Not sure why, but that syst... See more

Easy ordering system. The only down side was I wanted the item delivered to me while I was on holiday in Scotland. If I hadn’t telephoned to find out what was going on with my order I wouldn’t have go... See more

Slight mix up with my last order, but nothing major and eventually resolved with good customer service.

I went to Enterprise to hire a car whilst my car needed to go to the mechanic to have the exhaust replaced. I didn’t book ahead, just turned up on Monday morning, grateful that their booking s... See more

I was trying to find a replacement rear exhaust silencer for my 1989 Honda CRX - not only did they list one but it was in stock. I ordered it and it was delivered the next day - all for under £90 -... See more

Have no clue about cars or car parts , explained what I needed very briefly lady on the phone knew exactly what I needed found the part was in stock I ordered on Monday 10am was with me at 1pm next da... See more

The team here is great. Thank you to the gentleman I called he understood that as I did the order I was already moving addresses and he made sure my order was dispatched at the new location. Amazing... See more

Ordered a camshaft sensor from this company, which I needed very fast. I paid extra for the 1-2 business days tracked service. I was a little wary after reading some of the reviews and when I receiv... See more

I needed a pair of tailgate gas springs with brackets to fix into the body. The only places that supplied the springs with brackets were nissan dealer and Online Automotive which were much cheaper tha... See more

brake parts for my Audi TT MK2 order over the phone as there were too many variants online. extremely helpful and polite, found the exact parts needed. placed and paid for over the telephone, parts... See more

I am a returning customer, having ordered the front part of an exhaust over a year ago, I opted to get the rest of the system from the same company as my experience had been so good. A highly professi... See more

Easy to use website, quick and highly efficient service, including follow up email to confirm correct item for model of car . Also suggestions for fixings that could be required. Would totally recomme... See more

Customer service was great,checked the part I needed confirmed it was correct.fast shipping and couldn't beat the price.well packaged and protected,arrived as promised.

Great service, I have never experienced such brilliant service. Called me as part I ordered didn't match my VIN before it even left. Very helpful and friendly, even followed up to check if I needed... See more

I received very good service from this company and my order was delivered a day early which was very helpful. I will certainly use them again. I had to return a part due to unseen circumstances and r... See more

After I placed the order the call my and told me that part wasn't exactly what I was looking forward and they asked me if I would to get the part which is 100% fitting my vehicle. You guys are STARS.... See more

A tricky assignment: an unusual classic car needed a new exhaust back box. After an initial wrong choice, your team persisted with the task, and my car was quickly back on the road. Excellent commun... See more

The Web site was easy to use, the product (exhaust pipe) was delivered very quickly. Extra parts necessary to fit the product were suggested next day, we purchased these which were sent postage free,... See more

I needed almost a full exhaust system for my Subaru Outback and my garage had difficulty in obtaining the required parts. I contacted Online Automotive Ltd, and Nicki quickly identified the 5 separate... See more

I needed an exhaust (box). I called and spoke directly to a customer service representative. We located the part I needed, made sure it was the correct fit for my car, ordered it, paid for it a... See more

Perfect item at a decent price. Let down however by having to pay extra for a royal mail delivery to the Highlands. Royal mail is the same price to all mainland locations. I'm also not even in the Hig... See more

Competent and friendly customer care paired with prompt delivery, received the parts and ready for fitting with the trusted garage

Cannot fault the helpfulness of the company, but their courier company lost my wiper motor for five days. Then they didn't send collection code. Parcelforce are a complete nightmare.

Very good and easy to navigate, they have got almost everything you need with flexible payment structure. I will always recommend them.

What fantastic service..... ordered parts on a thurs mid day and they arrived first thing the following morning. When I rang to order the telephone team were great and confirmed the correct part I nee... See more

Easy to use website find parts by reg number had exactly what I needed (Toyota Yaris centre exhaust)fast delivery and at a good price thanks guys

Goods came in record time and well packaged, transit information very good. I recommend this company.

Excellent service told me when the unstocked item would be in for collection. Emailed when it had been delivered and ready to pick up as I only lived 3 miles away from the unit.

Really easy site to navigate, customer service were excellent and the dispatch team noticed that I'd ordered a part that was right for the b6 vw but wrong for my car ,as estate

Could not locate what I was looking for via online, spoke to two members of staff who were friendly and helpful in locating the car part I required.

The product was fine, but still not had a refund for the product i bought by mistake despite they recieved it 14 days ago.

Knowledgeable about the product parts, and able to get me the right part for my car park Catalyst Converter replacement.

Shipped on time the price was reasonable, and fitted my car perfectly.

Having ordered the wrong part for my motor they contacted myself to make sure I was getting the correct part .

Good prices, helpful customer services when enquiring about parts and fittings and great delivery. Will be ordering from when in the future

Excellent Service, and the right quality parts delivered the very next day, will Use you again, I tried to open a trade account when I ordered but there was some sort of Glitch and I was unable to do... See more

Excellent value for money and very prompt delivery. Will be using your parts in future. Many thanks

I was given the correct advice from the start, very friendly and helpful staff, my exhaust arrived on time and fitted correctly, I would certainly recommend and use this company again.

Ordered per registration plate , 1 identified, arrived in good condition, and fitted perfectly. DPF was a good price too in comparison to other brands available.

Easy to find what I was looking for, I love that you just put your number plate and know that you'll get the right parts

Well pleased with the Nissan prairie exhaust good quick delivery good price thanks

Exactly as described, nice quality part complete with fitting bracket. Very fast delivery.

Good progressive follow through to ensure I got the part I ordered. Many thanks

Correct items, super fast delivery, cheap prices, great customer service A*****

Arrived promptly. Happy with service.

The customer adviser was very helpful and professional in arranging the purchase I required.

Excellent service support for order and delivery next day.

Parts didn't arrive after 8 days. Phoned and was told DPD couldn't deliver but no reason why Online automotive do not send out the parts so they cant refund money until parts get back to there supp... See more

The parts were spot on as per usual but I did wonder why you offer Click and Collect at your local Asda as an option on your website as I was then told that this was not available as the parts I had o... See more