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Rated 1 out of 5 stars

I've received a legal claim form from Birmingham County Court, trying to charge me £259 for a £14.05 amount. Despite no mentions in their terms and conditions that they will pursue unpaid bills... See more

Company replied

Rated 5 out of 5 stars

Just want to say a massive thankyou to Sham who's spent endless hours on the phone talking me through the steps and helped me organize the company I work for much more efficiently. He's been more than... See more

Rated 5 out of 5 stars

Fantastic, speedy customer service & super friendly. I'd highly recommend numbergroup for quality & delivery of a cost effective service. Had our 0800 number for 3 years now and had no problems at a... See more

Rated 4 out of 5 stars

I feel I need to address the balance here. I have been using Numbergoup since early 2011. I have never experienced a breakdown in service and the times times that I have wanted to contact them they h... See more

Company replied

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Company details

  1. Telecommunications Service Provider
  2. Cell Phone Store
  3. Phone and Internet Service
  4. Software Company

About Numbergroup

Written by the company

Numbergroup - Your Trusted Partner for Memorable Business Phone Numbers and AI-Enhanced Call Services

At Numbergroup, we specialise in providing businesses with brand-enhancing, customer-remembering, eye-catching phone numbers designed to boost call volumes and help you dominate your competition. Our memorable phone numbers make it easier for customers to remember and reach you, giving your business a significant edge.

But that's not all—we also offer a comprehensive suite of AI-driven services to further optimise your communication strategy. Our cutting-edge AI call summary and alert features provide valuable insights and notifications, helping you stay on top of every call and ensure no important details are missed.

In addition to our innovative services, we pride ourselves on delivering dedicated, named customer support from a team with decades of B2B account management experience. Our team has successfully processed over 932 million customer service calls, ensuring you receive expert guidance and support tailored to your needs.

With Numbergroup, you get more than just a phone number. You get a complete solution to enhance your business communications, improve customer interactions, and drive growth.

Discover how our memorable numbers and advanced AI services can transform your business. Visit us at www.numbergroup.com to learn more.


Contact info

4.0

Great

TrustScore 4 out of 5

67 reviews

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Rated 5 out of 5 stars

Excellent Service

I have been a client of Numbergroup for many years. The customer service has always been excellent and the phone line provided has never had any issues. Highly recommended.

August 23, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service and very helpful!

Very happy with the services, we have got from Number Group, I've used Numbergroup for a number of years, Big thankyou to Diane and Sham so helpful with my account.
I'd highly recommend numbergroup for quality & delivery of a cost effective service.

August 20, 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful Staff and even better service!

Just want to say a massive thankyou to Sham who's spent endless hours on the phone talking me through the steps and helped me organize the company I work for much more efficiently. He's been more than happy to fire his own ideas at me as well which in turn has made my life much easier. Brilliant company to work with, well priced and top class friendly customer service - would recommend in a heart beat!

April 20, 2022
Unprompted review
Rated 5 out of 5 stars

These guys are awesome!

These guys are awesome!

The need for a stable, clear telephone line to ensure that customers can easily contact my business is an absolute necessity and after undertaking a lot of research, I decided upon NumberGroup.

Not only did they complete the setup of the line extremely promptly, Sham and the team could not do more to make sure I was satisfied. The fantastic customer service experienced during setup is continuing to this day.

My setup is such that I have my 0800 and local numbers directed to a receptionist service. The professionally recorded initial greeting that was offered with my NumberGroup subscription presents a highly professional image of my business whilst they await to be transferred to an available receptionist.

The line is always extremely clear and should I ever have the need to redirect the numbers to another telephone line, NumberGroup action the request at a moments' notice. This gives me confidence that my customers will seemlessly always be able to be in contact, no matter what is happening behind the scenes - such is business.

Sham and his team are brilliant and since testing out the first number, I have very quickly ordered 2 more from a great selection of available numbers provided to me by NumberGroup. I have even recommended their services to my clients, to which the feedback is just as positive.

Highly recommended. Keep up the excellent service.

May 31, 2021
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Rated 5 out of 5 stars

I will strongly recommend NumberGroup…

I will strongly recommend NumberGroup to any potential customer. This company is providing us ( FisherWright Solicitors) with telephone system since 2016 and it is a real pleasure to deal with them, Sham is our point of contact and he is very kind and helpful. The staff is very responsive and you will get assistance very shortly after reporting your inquiry. Their client care is amazing, we are small company and we still get the best service and attention. Strongly recommend them to anyone who is looking for this type of company for their office. Truly outstanding!

February 15, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company. I have been with them for over 10 years and cant recommend them enough. Sham and the team are amazing and have helped us in so many technical and business ways over the years

January 30, 2021
Unprompted review
Rated 5 out of 5 stars

I've used Numbergroup for a number of…

I've used Numbergroup for a number of years now to manage an 0800 number for my website. They provided me with a memorable number, excellent customer service from day one and I've never had any technical issues. A great company, great support and real value for money. I'd recommend to anyone looking to update or change their phone system!

March 13, 2020
Unprompted review
Rated 5 out of 5 stars
Verified

Nice customer service

Nice customer service. Nice chat. Nice client approach.
Thank you for the Thank you hand written letter :)

March 3, 2020
Unprompted review
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Rated 5 out of 5 stars
Verified

Quick & Easy

Very quick and easy to set up, rapid response to questions and acknowledgment that we were an existing customer in terms of pricing.

February 21, 2020
Unprompted review
Rated 5 out of 5 stars

Great Company!

I would recommend there services to anyone. Sham is an asset to that business and has been amazing at dealing with all my requests. Thanks a lot!

February 12, 2020
Unprompted review
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Rated 5 out of 5 stars

Customer since 2010 - 5 stars!

I've been a customer of NumberGroup since 2010 and have been very happy with their service to date! They deal with support inquiries very quickly, and the quality of their telecom service is very high. I am sure I will continue to be a loyal customer for many years to come and would highly recommend them.

January 23, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent to work with!

We have have been using Numbergroup for over five years and they have been consistently responsive and great to deal with. They know their stuff and go above and beyond when assisting with often complex requirements.

January 22, 2020
Unprompted review
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Rated 5 out of 5 stars

Absolute number solution

I run a taxi business!
Number Group give me opportunity to select my choice of geographically & 0800 numbers for my business, which is make my brand look great and services we provide!
Very happy with the services, we have got from Number Group, I would like to say thank you to all members of staff and support!

Lancaster Taxis Ltd

September 11, 2019
Unprompted review
Rated 5 out of 5 stars

I have been using Numbergroup for over…

I have been using Numbergroup for over five years and i have found them to be very experienced and professional with their approach. They set up a whole telecommunication system for me including recording messages and number options. I would like to thank Sham for his hard working in setting this all up for me.

August 20, 2018
Unprompted review

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