It took me a while to try to figure out how and where my order was calculated and the free gift. To simplify things the free gift should show zero charge as a listed item and the balance or tally of... See more
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I was very impressed that Net Nutri had a great organized pattern of retrieving past history orders and the system was friendly in retrieving a reset method for passwords not remembered. That proc... See more
I ordered some vitamins a few weeks and they were never delivered but my credit card was billed. I tried to reach them several times to no avail.
I have been using NetNutri for quite a while and always had good service and good pricing. Lately, on 2 recent orders, I have had only part of my products shipped and the order status says completed... See more
Company details
Written by the company
Family-owned since 1996, we offer two generations of nutritional service and expertise. With 7,000+ in-stock items, we are sure you’ll find what you need. Your order will be inspected, carefully packed, and usually shipped the same day. In the unlikely event that something goes wrong, we will fix it promptly, courteously, and to your satisfaction. At NetNutri, you can always get a family member on the phone, and we’d love to hear from you.
Contact info
560 55th St, 07093, West New York, United States
- 1-877-220-3443
- albert@netnutri.com
- www.netnutri.com
Hasn’t replied to negative reviews
I ordered some vitamins a few weeks and…
I ordered some vitamins a few weeks and they were never delivered but my credit card was billed. I tried to reach them several times to no avail.
So I ordered a 100 servings amazing…
So I ordered a 100 servings amazing Grass Blend energy and after taking one scoop with water, realized it was bad. The taste was not the same as the many containers I have drank for years prior and actually made me sick to my stomach. Now this was the first time I had ordered it from Netnutri.com mind you. My husband tried it also and came to the same conclusion. We both drink this on a daily basis, so we are well aware of how it should taste. I tried to call several times and waited an hour to no one picking up my call so I left a message with my phone number to call me back regarding this bad batch I received. No one called me back and since I have called several times with no one picking up or calling back after several messages left. I emailed about the issue as well with no response back either. They did send me an email rating my service and when i clicked not satisfied, it wouldn't connect me to anything but an error. HMMM! So after spending over $70 dollars on a bad product that they won't refund or get me a replacement with still no response back after well over a month and a half of waiting, I am writing this review. I never do this because who has the time to write reviews anyway, but I feel there should be some accountability from them regarding this. Needless to say I will never purchase anything from this website again and will never recommend this website for any health products. Their customer assistance is NON existent and they will not call or email you back for anything. Very dissatisfied customer! DO NOT BUY FROM NETNUTRI.COM!
Do not order anything from NetNutri
Do not order anything from NetNutri! Once you place your order, they take your payment and never send your order. You will not be able to speak to or email/chat with a customer service representative. Please do not get scammed like I did.
1 month to fill an order
I placed my first order with NetNutri on the third of August. When I hadn't received anything (including an update), I called the company. I was told a recent accident in a NJ warehouse ruined the supplement I ordered by exposing it to moisture. They were supposedly going to ship something to me within the next couple days. Flash forward, it is now August 28th and I just received a shipping update saying it will arrive on September 2nd. No offer to refund or discount my purchase, no express shipping after their product supply was replenished. No communication with the company at all save the phone call I was forced to take time out of my day to make. I wouldn't recommend ordering from this company in the future.
I placed an order back in March…
I placed an order back in March (shipment #1700304607; order #1700317515) and received half of the order. Since then I have tried to call (waiting on the phone for hours with no response) I even tried an email and a a threat to contact the Attorney General of Pa to no avail. I will be contacting the AG to file a complaint if this issue isn't resolved.
made an order and never received any…
made an order and never received any shipping confirmation I would stay away from this company terrible customer service
Expired Supplements with Tampered Dates – Serious Health Concern
Buyers beware: I am extremely disappointed and alarmed by my experience with Netnutri.
I received dietary supplements that were expired, and what’s worse, the packaging showed clear signs of tampering with the original expiration dates. The original dates had been removed and replaced with falsified labels, which did not match the manufacturer's style or placement.
This is not just a quality control issue — it’s a deliberate and deceptive practice that puts consumers at risk. Through my own investigation, including contacting manufacturers and comparing products across other retailers, I confirmed the manipulation. I’ve also found multiple public reviews reporting similar concerns, which suggests this may be a pattern.
If you’re considering buying from this business, I strongly recommend checking expiration dates carefully and inspecting for signs of altered packaging. This is a serious red flag.
Very disappointing and unacceptable.
Recent issues with order delivery
I have been using NetNutri for quite a while and always had good service and good pricing. Lately, on 2 recent orders, I have had only part of my products shipped and the order status says completed and all items shipped. After several attempts to contact NetNutri, I did get the balance shipped separately. On my latest order, this happened again and I had to sign for the partial delivery. The box only had some of the products in it, with plenty of space for the balance. I am making a few attempts now to get this corrected and the balance shipped for real.
Easy to navigate and make an order…
Easy to navigate and make an order online, competitive pricing. Prompt shipping service.
I 🩵🧡 Them!, "Excellent!!!"
Their Website was/Is "Fast!!! & Smooth!!!!",Exactly how Every!!!! website Should!!! Be!!!, you type in the product (that you are curious about,or are Intersted! about/in,or of-course that you Definitely! Know! you Want!!) in the/their Search bar/engine= it Pops! Right! Up! in less than 2 seconds!. I 🩵 Them!,& will RemaiN!! A Loyal!!! customer!! Edward
Great products at prices below the…
Great products at prices below the competition.
My order comes in a glass bottle and I…
My order comes in a glass bottle and I never have to worry that it could come broken.

Reply from NetNutri
Very easy transaction
Very easy transaction. I ordered, I paid, without a good search

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I was unable to change my password
I was unable to change my password, in spite of trying so many times that the site locked me out. I'm a repeat customer, but I ended up placing my order without signing on to my account because the password change option was unavailable.

Reply from NetNutri
When purchasing my two bottles of…
When purchasing my two bottles of Stimerex, I was .02 cents short from free delivery. I initialized the chat asking if there was anything that they could do for me. No one answered my chat after ten minutes. So, I decided to just place my order

Reply from NetNutri

Reply from NetNutri
charged $50 for a Dr Ordered Supplement…
charged $50 for a Dr Ordered Supplement for a medically involved individual that is happy when his needs are met. Never received. money charged. three modes of contact given: Phone, Chat, Email all ignoring. They have been in business long enough to have the means to Not merely take your money but to say what's going on with your purchase. not all people have money in the bank. Some individuals work is helping disabled family for free.
I don't trust this company
I would not order from this company. I tried to order three bottles of different supplements and when I tried to get a free bottle of melatonin they want to charge me over $9.00 more!!! Where is the free supplement if you order three or more??? Not only that, I didn't feel comfortable ordering from this site. It looks unprofessional and unreliable. I am glad I changed my mind about ordering from them. I'd rather order from a real site like leading edge health. Folks, be very careful with this site!
Easy
The ease of setting up my account as well as placing my first order was seamless. I love it when a website has all of their ducks in a row when it comes to an online experience. Hopefully, fingers crossed, shipping goes just as well. Thank you NetNutri!

Reply from NetNutri
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