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Rated 4 out of 5 stars

It took me a while to try to figure out how and where my order was calculated and the free gift. To simplify things the free gift should show zero charge as a listed item and the balance or tally of... See more

Rated 5 out of 5 stars

I was very impressed that Net Nutri had a great organized pattern of retrieving past history orders and the system was friendly in retrieving a reset method for passwords not remembered. That proc... See more

Rated 1 out of 5 stars

I ordered some vitamins a few weeks and they were never delivered but my credit card was billed. I tried to reach them several times to no avail.

Rated 3 out of 5 stars

I have been using NetNutri for quite a while and always had good service and good pricing. Lately, on 2 recent orders, I have had only part of my products shipped and the order status says completed... See more

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Company details

  1. Vitamin and Supplements Store

Written by the company

Family-owned since 1996, we offer two generations of nutritional service and expertise. With 7,000+ in-stock items, we are sure you’ll find what you need. Your order will be inspected, carefully packed, and usually shipped the same day. In the unlikely event that something goes wrong, we will fix it promptly, courteously, and to your satisfaction. At NetNutri, you can always get a family member on the phone, and we’d love to hear from you.


Contact info

3.4

Average

TrustScore 3.5 out of 5

71 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


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Rated 1 out of 5 stars

So I ordered a 100 servings amazing…

So I ordered a 100 servings amazing Grass Blend energy and after taking one scoop with water, realized it was bad. The taste was not the same as the many containers I have drank for years prior and actually made me sick to my stomach. Now this was the first time I had ordered it from Netnutri.com mind you. My husband tried it also and came to the same conclusion. We both drink this on a daily basis, so we are well aware of how it should taste. I tried to call several times and waited an hour to no one picking up my call so I left a message with my phone number to call me back regarding this bad batch I received. No one called me back and since I have called several times with no one picking up or calling back after several messages left. I emailed about the issue as well with no response back either. They did send me an email rating my service and when i clicked not satisfied, it wouldn't connect me to anything but an error. HMMM! So after spending over $70 dollars on a bad product that they won't refund or get me a replacement with still no response back after well over a month and a half of waiting, I am writing this review. I never do this because who has the time to write reviews anyway, but I feel there should be some accountability from them regarding this. Needless to say I will never purchase anything from this website again and will never recommend this website for any health products. Their customer assistance is NON existent and they will not call or email you back for anything. Very dissatisfied customer! DO NOT BUY FROM NETNUTRI.COM!

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

Do not order anything from NetNutri

Do not order anything from NetNutri! Once you place your order, they take your payment and never send your order. You will not be able to speak to or email/chat with a customer service representative. Please do not get scammed like I did.

September 4, 2025
Unprompted review
Rated 1 out of 5 stars

1 month to fill an order

I placed my first order with NetNutri on the third of August. When I hadn't received anything (including an update), I called the company. I was told a recent accident in a NJ warehouse ruined the supplement I ordered by exposing it to moisture. They were supposedly going to ship something to me within the next couple days. Flash forward, it is now August 28th and I just received a shipping update saying it will arrive on September 2nd. No offer to refund or discount my purchase, no express shipping after their product supply was replenished. No communication with the company at all save the phone call I was forced to take time out of my day to make. I wouldn't recommend ordering from this company in the future.

August 3, 2025
Unprompted review
Rated 1 out of 5 stars

I placed an order back in March…

I placed an order back in March (shipment #1700304607; order #1700317515) and received half of the order. Since then I have tried to call (waiting on the phone for hours with no response) I even tried an email and a a threat to contact the Attorney General of Pa to no avail. I will be contacting the AG to file a complaint if this issue isn't resolved.

March 24, 2025
Unprompted review
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Rated 1 out of 5 stars

Expired Supplements with Tampered Dates – Serious Health Concern

Buyers beware: I am extremely disappointed and alarmed by my experience with Netnutri.

I received dietary supplements that were expired, and what’s worse, the packaging showed clear signs of tampering with the original expiration dates. The original dates had been removed and replaced with falsified labels, which did not match the manufacturer's style or placement.

This is not just a quality control issue — it’s a deliberate and deceptive practice that puts consumers at risk. Through my own investigation, including contacting manufacturers and comparing products across other retailers, I confirmed the manipulation. I’ve also found multiple public reviews reporting similar concerns, which suggests this may be a pattern.

If you’re considering buying from this business, I strongly recommend checking expiration dates carefully and inspecting for signs of altered packaging. This is a serious red flag.

Very disappointing and unacceptable.

February 3, 2025
Unprompted review
Rated 3 out of 5 stars

Recent issues with order delivery

I have been using NetNutri for quite a while and always had good service and good pricing. Lately, on 2 recent orders, I have had only part of my products shipped and the order status says completed and all items shipped. After several attempts to contact NetNutri, I did get the balance shipped separately. On my latest order, this happened again and I had to sign for the partial delivery. The box only had some of the products in it, with plenty of space for the balance. I am making a few attempts now to get this corrected and the balance shipped for real.

April 10, 2025
Unprompted review
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Rated 5 out of 5 stars

I 🩵🧡 Them!, "Excellent!!!"

Their Website was/Is "Fast!!! & Smooth!!!!",Exactly how Every!!!! website Should!!! Be!!!, you type in the product (that you are curious about,or are Intersted! about/in,or of-course that you Definitely! Know! you Want!!) in the/their Search bar/engine= it Pops! Right! Up! in less than 2 seconds!. I 🩵 Them!,& will RemaiN!! A Loyal!!! customer!! Edward

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

My order comes in a glass bottle and I…

My order comes in a glass bottle and I never have to worry that it could come broken.

January 19, 2025
Unprompted review
NetNutri logo

Reply from NetNutri

Thank you so much for your 5-star review! We're thrilled to hear that you're happy with the care we take in shipping your order. Ensuring your products arrive safely and in perfect condition is always our priority. Thanks for trusting us, and we look forward to serving you again!

Rated 5 out of 5 stars

Very easy transaction

Very easy transaction. I ordered, I paid, without a good search

January 14, 2025
Unprompted review
NetNutri logo

Reply from NetNutri

Thank you so much for your 5-star review! We're thrilled to hear that your transaction was smooth and hassle-free. If there’s anything we can do to make your experience even better next time, don’t hesitate to reach out. We appreciate your support! 😊

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Rated 3 out of 5 stars

I was unable to change my password

I was unable to change my password, in spite of trying so many times that the site locked me out. I'm a repeat customer, but I ended up placing my order without signing on to my account because the password change option was unavailable.

January 13, 2025
Unprompted review
NetNutri logo

Reply from NetNutri

Hi,

Thank you for bringing this to our attention, and I’m so sorry you had trouble resetting your password. We understand how frustrating this must have been, especially as a loyal customer.

Our team is already looking into this issue to ensure a smoother experience moving forward. In the meantime, I’d be happy to assist you personally with accessing your account or making any updates needed.

Please reach out to us at albert@netnutri.com, and we’ll get this resolved for you right away. Thank you for your patience and for continuing to choose us—we truly appreciate your support!

Best regards,
Albert

Rated 5 out of 5 stars

Easy

Seamless process

January 2, 2025
Unprompted review
NetNutri logo

Reply from NetNutri

Thank you for your 5-star review! We’re thrilled to hear that you found the process seamless. Providing a smooth and enjoyable experience is always our aim, and your feedback reaffirms the hard work we put in. If there’s anything else we can assist you with, please don’t hesitate to reach out!

Rated 3 out of 5 stars

When purchasing my two bottles of…

When purchasing my two bottles of Stimerex, I was .02 cents short from free delivery. I initialized the chat asking if there was anything that they could do for me. No one answered my chat after ten minutes. So, I decided to just place my order

December 30, 2024
Unprompted review
NetNutri logo

Reply from NetNutri

Thank you for sharing your feedback with us. We sincerely apologize for the delay in responding to your chat inquiry—it’s certainly not the experience we want for our customers. We appreciate your patience and value your business. If there’s anything we can do to make this right or assist with future orders, please don’t hesitate to reach out. We’re here to help!

Rated 5 out of 5 stars

My order

I never have any problems ordering my product of choice.

December 30, 2024
Unprompted review
NetNutri logo

Reply from NetNutri

Thank you so much for your 5-star review! We're thrilled to hear that you've had such a smooth experience ordering your favorite products. Your satisfaction means the world to us, and we’re always here to make sure everything continues to be seamless for you. 😊

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Rated 1 out of 5 stars

charged $50 for a Dr Ordered Supplement…

charged $50 for a Dr Ordered Supplement for a medically involved individual that is happy when his needs are met. Never received. money charged. three modes of contact given: Phone, Chat, Email all ignoring. They have been in business long enough to have the means to Not merely take your money but to say what's going on with your purchase. not all people have money in the bank. Some individuals work is helping disabled family for free.

December 16, 2024
Unprompted review
Rated 1 out of 5 stars

I don't trust this company

I would not order from this company. I tried to order three bottles of different supplements and when I tried to get a free bottle of melatonin they want to charge me over $9.00 more!!! Where is the free supplement if you order three or more??? Not only that, I didn't feel comfortable ordering from this site. It looks unprofessional and unreliable. I am glad I changed my mind about ordering from them. I'd rather order from a real site like leading edge health. Folks, be very careful with this site!

December 21, 2024
Unprompted review
Rated 5 out of 5 stars

Easy

The ease of setting up my account as well as placing my first order was seamless. I love it when a website has all of their ducks in a row when it comes to an online experience. Hopefully, fingers crossed, shipping goes just as well. Thank you NetNutri!

December 16, 2024
Unprompted review
NetNutri logo

Reply from NetNutri

Thank you so much for your 5-star review! We’re thrilled to hear that you found the setup process and ordering experience seamless. Our team works hard to ensure a smooth and hassle-free online experience, so your kind words mean a lot to us. Fingers crossed for a perfect shipping experience as well! If you have any questions or need assistance along the way, feel free to reach out. Thank you for choosing NetNutri!

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