Do not use
Do not use! when needed they do not want to cover your claim ,cannot even speak to a human their phones are automated and they hang up on you stay away from them....use another company
July 16, 2025
Unprompted review
Reply from Generali Travel - USA
Hello Chris. We’re sorry to hear about the circumstances surrounding your claim and for not meeting your expectations. We take customer service and the claims review process very seriously and strive to provide a fair, equitable and timely process for all customers. A dedicated claims team member is investigating your case further and will be in touch with you with additional assistance.