Miles Tool & Machinery Centre Reviews 320

Orders over £500 worth which has not been delivered after a week or more. Rang them three times and emailed them. Always 'on hold' or 'we will get back to you'. Communication is a bit hit and miss, b... See more

DeWalt battery drill repair under an extended warranty. All I did was fill in an on-line form with proof of purchase/warranty and I got an email later that day to say a courier will collect the item... See more

Bloody brilliant service - Hikoki cordless replacement torch bulbs arrived safe and sound - about a week from initial order. I’ve searched high and low from builders merchants , cycle repair shops ,... See more

I’m not someone that usually leaves reviews, but after my recent experience I felt I had to. I have Metabo planer that was in need of some attention, I called miles tools and was put through to a man... See more

Called searching for a part that was on back order with Dewalt. The chap I spoke to was extremely helpful and went above and beyond to help me, he spoke with the parts department and they managed to f... See more

Having recently popped a capacitor in an old but good quality drill I looked around for a new one and found Miles Tools in Yeovil. Speaking with several members of the team it became clear that p... See more

This is a copy of an email I sent to this company following an order I just received: 'Hi, Just wanted to say how impressed I am with your overnight delivery to Northern Ireland - excell... See more

My second purchase to repair a £60 Makita sander. On this occasion I ordered at 3.00pm and the parts turned up the following morning by Royal Mail! (Not a great fan as they’re not as driven as most... See more

Excellent service ,would highly recommend this company. Bought some brushes for my router but had missed out I needed x2(only ordered x1) they contacted me promptly to advise me and I adjusted orde... See more

Miles fills a difficult end of the tool market - spares for machines long discontinued. Have used them for many years and, in all honestly, never been let down. Resourceful, helpful and very strai... See more

I ordered a quite expensive power tool from this company via their web site . My order was placed at about 2;30 pm on the Monday and arrived at 10:30 am next day .This sets a standard which ,in my exp... See more

Asked a couple of questions regarding a specific part and got the answer almost immediately. Ordered the part. IT WAS HERE THE NEXT DAY. Fantastic service from a tremendous company who are rite i... See more

This is a modern company with a 21st century website that's a breeze to use, yet with old fashioned standards when it comes to service. Genuinely reasonable prices - a good range and fast and efficie... See more

I damaged the guard assembly on my Bosch GWS 7-115 angle grinder rendering it unsafe. After searching the web Miles Tools came up with the best web site with easy to follow screens and super drawin... See more

a first rate organisation. Finding my part was easy because they show a good parts diagram together with a full descriptive decode and current availability status. Ordering is easy. Despatch and... See more

Miles Tool & Machinery Centre sent me a replacement trigger for my 10 year old Bosch Hammer Drill and it arrived as per their email. I fitted the trigger and the drill is now working perfectly, t... See more

When your machine is broken down, you need spare parts then you expect them to arrive quickly; this is what exactly MTMC does. They dispatch spare parts quickly in comparison with other online retaile... See more

What incredible service, I rang yesterday afternoon to ask for help regarding a replacement pin type face wrench for my husbands angle grinder. Here we are 10.15am the following day and the replaceme... See more

I couldn't believe the speed and efficiency that Miles Tool & Machinery showed after I ordered a replacement part for my Bosch Jigsaw. I wrote to thank them and asked for gratitude to be passed on to... See more

Directed to Miles Tools by Bosch. Excellent service with part for my lawnmower ordered on Friday around 3pm and was posted through my door Saturday morning. Karen was friendly and polite and I can hi... See more

Truly excellent service. Had my DeWalt drill taken in for repairs. Team was incredibly helpful, they arranged for a courier to collect my drill, and return it. Repairs were done within a week and... See more

Phoned to check that an item really was in stock - very helpful and positive response from Josie. Ordered it online a few minutes later at 0915 and it was delivered this morning in a 24 hr turnarou... See more

Drill needed to be repaired. Talked to Miles Tools, immediately offered a return service to repair under warranty. Collected Tuesday from home, repaired and back by Friday, all at no cost to me. No ha... See more

Miles Tool and machinery is a great tool parts supplier. There customer service is brilliant. When I have ordered parts if there in stock they ship promptly and they arrive quickly. When parts are no... See more

I just wanted to let you know that the replacement part which arrived yesterday fits perfectly. You have been very thorough in finding the right part, very considerate in replacing the earlier one... See more

Just occasionally you come across a company that is truly better than its competitors by a mile. I am delighted to say that Miles Tool and Machinary is one such. As far as my needs are concerne... See more

Order 208747: I ordered an item on 5 Jan and got an email acknowledgement immediately. On 6 Jan I got an email saying the item was on back order, did I want to cancel or continue and currently the ite... See more

Bosch could not provide me with a small part for my mower, they referred me to Miles. The person who received my call was extremely patient and polite finding the part number from the sketchy informa... See more

I Needed a spare part for my B&D KW850E Router that was obsolete, Staff were polite, courteous, and very helpful, Very impressed with your service, Ordered Monday, received parts Wednesday dinn... See more

Third time I've required spares for my cylinder mower on May 16th 22014. MTMC website easy to use with exploded parts diagrams, with parts listing and price. Ordered on line and received vital part... See more

I needed a new motor for my old master mix 130 cement mixer, after browsing the internet I found Miles tools and machinery.A very useful drawing of all available parts for the mixer including info abo... See more

I came across 'Miles Tool & Machinery Centr' via a Google search for replacement parts for my Bosch electric mains drill. The search through their website was easy to navigate and the parts were rea... See more

AS A CUSTOMER HERE IN THE WEST OF IRELAND, I RECENTLY PLACED MY FIRST ORDER FOR A REPLACMENT BLADE FOR A ELU SAW. THE WEB SITE WAS EASY TO FOLLOW TO ENSURE THAT I GOT THE RIGHT PRODUCT. I FOUND... See more

I was having a problem locally finding a hand guard for my Black & Decker hedge trimmer until I discovered Miles Tool & Machinery Centre website. They had the part in stock and, within 24 hours, I ha... See more

Phenomenal service! Ordered a mitre saw on Tuesday afternoon (04/08), turned up on Wednesday morning first thing. Slight mix-up with part numbers (my fault), however the customer support was brilliant... See more

I needed a new Jacobs keyless chuck for my DeWalt hammer drill and found the exact part on the Miles website. However, the left handed retaining screw was not listed.(I had to damage the old one to r... See more

The suppression capacitor failed on my Bosch angle grinder so I looked on the Bosch spares website and found that the part is no longer available - next step found Miles Tool and Machinery Centre web... See more

I recently contacted Bosch about a long lost part of my loved Jigsaw. I was quickly contacted, and given the address of Miles tools and Machinery. who I contacted and placed an order for the... See more

This is the third time I have used Miles Tool & Machinery and cannot fault their service and communication. I placed an order yesterday at 15.20 hrs and it was delivered at 07.00 am today which is ou... See more

Fantastic . Finally took my dewalt radio apart to repair yesterday afternoon (friday) . Easily found the part on the website. Ordered online roughly 3.30pm and arrives this morning (Saturday) early .... See more

I needed a new Metabo sliding mitre saw fence. I'd ordered one from a different supplier which was listed as fitting, but when it arrived the mounting holes were in the wrong place. Miles had... See more

I have know this company for a long time, they are very helpul, kind and positive people,I always go to the shop even for the simple reason of their friendliness

Item was required for work as it is my main tool & speed of delivery was outstanding thank you

Delivery of product arrived day after order. Great service. Many thanks.

Order parts needed arrived next day impressive !!!

Ordered spares for my orbital sander, super fast delivery, competitive prices, highly recommended.

Hello ? Miles Tool and machinery is a great tool parts supplier. There customer service is brilliant. When I have ordered parts if there in stock they ship promptly and they arrive quickly. When part... See more

Brilliant service ..correct parts delivered after using an appropriate tool centre ...wasted weeks and money failing with Am*zon and Eb*y both sending incorrect parts