I made two visits on Friday 12th September. Freddie Rickwood went in the morning for his first annual booster. He waited patiently to be seen. Honey Cumberland went in the afternoon as my mum was co... See more
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We are an independent, family run veterinary practice with five different locations across the city. We take pride in offering total care for your pet, from advice on choosing your new family member through to routine vaccinations, medical treatment, neutering, major surgery, health advice and geriatric care. We strive to be the best veterinary practice in Milton Keynes by offering a friendly, caring service. Our team understand the importance of affordable, quality pet care and we’d like to help you give your pet the best life possible.
Fyfield Barrow, MK7 7AN, Milton Keynes, United Kingdom
Replied to 50% of negative reviews
Typically replies within 2 weeks
We took Ghillie for his annual vaccination at 16:45 to the Willen Practise. The surgery was very quiet with only one other dog ahead of us. Ghillie was able to stay on the ground for his check up and very quickly made friends with his vet. A few additional minor worries were able to be discussed and dismissed. It was a delightful stress free visit for Ghillie and his people.
The vet handled by overly terrified of vets rescue dog with care and reassurance. Speaking calmly, offering treats and stroking.
He had his annual vaccination with no issue and even though still trembling (my dog) he also managed to get his nails clipped too.
Stoke Road is a small relaxed location which also helps.
I was not happy that I was charged for the tear test and was not told in advance that there would be a charge. It was clear that my dog was making tears as her eyes are nice and glassy.
Also the fact that I had to have the consultation was a surprise as Bella will need this medicine for life and am happy for a yearly review to tie in with vaccines but not to have to come 6 monthly. My bill was £168! Which is excessive in this instance.
Reply from Milton Keynes Veterinary Group
From a cheery greeting at reception to a very helpful and caring visit with vet while she gave our cat his annual booster.
Reply from Milton Keynes Veterinary Group
I have all 3 of my fur babies registered with these vets. The people that work in all of the surgeries are so helpful right from the receptionist up to the Vets. It really feels like they care about my pets as much as I do. I have and will always recommend these guys.
Reply from Milton Keynes Veterinary Group
Friendly staff,
Reply from Milton Keynes Veterinary Group
I made two visits on Friday 12th September. Freddie Rickwood went in the morning for his first annual booster. He waited patiently to be seen.
Honey Cumberland went in the afternoon as my mum was concerned about her level of movement, this has been dealt with, much to Mum's relief as Honey is an elderly lady.
Reply from Milton Keynes Veterinary Group
The vets at Whaddon Way surgery are always caring, attentive and refreshingly honest in their opinion about the best treatment options for your pet. In the past, I have dealt with a bigger brand company who pushed products on us rather than listened to our concerns. The reception staff are usually polite but not over friendly, however, on this visit I was greeted and assisted by a very kind and helpful lady.
Reply from Milton Keynes Veterinary Group
Was seen quickly and the issue was dealt with from the options on offer.
I was happy with the service from the friendly and knowledgeable staff.
Reply from Milton Keynes Veterinary Group
The Vet was very thorough when Teddy (my JRT) went for is annual check up.
Reply from Milton Keynes Veterinary Group
Bailey our dog is on the pet plan, she gets vaccination, bum squeezes as we call them and nail clipping for free on her checkups. They are very quick to get you an appointment, good with repeat medications and reminders and the nurses/vets are all lovely and happy
Reply from Milton Keynes Veterinary Group
As always, the latest visit was a very good experience at the Stony Stratford surgery. I only wish I'd realised years ago that MKVG is infinitely better than the soulless 'pet supermarket' of a certain large local chain. My dogs deserve good health care and now that's what they're getting.
Reply from Milton Keynes Veterinary Group
Friendly receptionist. Knowledgeable and 'caring' vet, who explained everything clearly. Thank you.
Reply from Milton Keynes Veterinary Group
Lovely small friendly veterinary practice at Willen
Reply from Milton Keynes Veterinary Group
Lovely, cool and friendly atmosphere with professional service and a smile. Highly recommend
Reply from Milton Keynes Veterinary Group
I've been with the company for over 12years and always feel welcome, all the staff are fantastic, my last dog Leo was very poorly for the last 3 years of his life and was looked after so lovely at Wallnut Tree, I now have another dog who is also being looked after so we'll,there is a vets in my town now but as I am so happy with this one, it's worth the journey.
Reply from Milton Keynes Veterinary Group
Able to get an appointment on the same day for an unwell pet. Friendly, helpful and knowledgable staff
Reply from Milton Keynes Veterinary Group
Fantastic lovely vets
Very thorough
Teddy loves visiting
Reply from Milton Keynes Veterinary Group
We always receive excellent service from all the staff either through the chat or at the practice . I took my cat for her vaccination the other day and found out that she has a tooth problem . The vet explained what needed to be done and helped me with my queries regarding the pet insurance . My cat was very nervous so they dealt with her quickly so I could get her back home . Excellent service and lovely staff
Reply from Milton Keynes Veterinary Group
Very disappointing experience. I found this practice to be far more focused on making money than on the wellbeing of animals. It felt more like dealing with a corporate chain than a caring local vet.
The staff seemed poorly trained, and the vets didn’t inspire confidence—especially when it came to handling dogs. My dog was visibly anxious during the visit, and instead of helping to calm him, they escalated the situation by trying to muzzle him unnecessarily. When he reacted, they blamed me rather than looking at how they handled things.
They also failed to properly document important vaccinations and medication, including a kennel cough vaccine, which could have had serious consequences. I’ve had multiple issues across this vet group, and honestly, I wouldn't trust them again with my pet’s care.
Avoid this vet if you want proper treatment for your animal and honest, competent service.
Reply from Milton Keynes Veterinary Group
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