Verified
META PCs is awesome! I highly recommend. When I inquired about the status of my order, Drew from support responded pretty quickly (within 45 minutes!) He was very informative and happy to hel... See more
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Verified
We have used Meta PC twice and both times the outcome was outstanding. We were having an issue with a new 'budget' PC I bought from Amazon. I had returned it five times for repairs so of course repair... See more
Verified
I started having some issues running games, and it turned out I needed a bios update. Took my PC to a shop, and they botched the updates. Contacted Meta, and they went out of their way to contact the... See more
I am a young gamer trying to get a build good enough to run most games with good frames, however I tried to get a custom build and even the lowest components costed almost $1,900! No way on eart... See more
Company replied
Company details
- #12 of 19 best companies in Computer Store
- #6 of 18 best companies in Computer and Accessories Store
- #4 of 10 best companies in Computer Hardware Manufacturer
- #6 of 9 best companies in Computer Service
- #1 of 3 best companies in Computer Wholesaler
Written by the company
META PCs is an award-winning PC building company and your top choice for custom-built gaming computers. We meticulously craft each PC with the highest quality components, ensuring unmatched performance and reliability. Our commitment to customer satisfaction is unparalleled, backed by lifetime support. Explore our range of unique services, including personalized pricing for custom PCs and comprehensive support to meet all your gaming and computing needs.
Contact info
United States
- www.metapcs.com
4.6
Excellent
49 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
Verified
Reply from META PCs
Thanks for the kind words! We’re glad the ordering process was smooth and that our team delivered great service.
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Bought a PC
Bought a PC
Really good but will be good THAT THEY WILL GIVE ME A DAMN MOUSE MONITOR AND OTHERS
February 24, 2024
Unprompted review
Reply from META PCs
Appreciate the feedback. If you're missing any items or have questions about accessories, feel free to reach out to support@metapcs.com and we’ll get you taken care of.
Invited
The computer I purchased keeps freezing…
The computer I purchased keeps freezing up and I have to re-boot. This happens several times a day.
1 week later...
I must admit, that it's not so much the problem with the computer, but the follow-up service afterward that makes the difference. Which has been excellent-plus! It is hard for me to think of a time or company that can compete with their customer service!
They have definitely captured my business and word of mouth. I change this review to 6 stars!!
November 7, 2024
Reply from META PCs
Thanks for the honest review and for sticking with us through the troubleshooting. We're glad the service team could step up and make it right.
Invited
High quality hardware
High quality hardware, knowledgeable staff, and a smooth expedient delivery. I've been in IT for a very long time and have acquired a lot of hardware through the years. This was my best experience, and I hope to repeat it on my next software purchase.
September 23, 2024
Reply from META PCs
Hi Mark, thank you for the amazing feedback! We’re thrilled to hear that our high-quality hardware and knowledgeable team made this your best experience. It means a lot coming from someone with your background in IT. We look forward to being here for your next purchase—let us know if there’s anything we can help with in the future!
Invited
Customer service was excellent
Customer service was excellent, quality of the install was also
November 2, 2024
Reply from META PCs
Hi Steven, thanks so much for the great review! We’re glad you were pleased with both our customer service and the quality of the install. We’re here whenever you need us, and we hope you enjoy your setup!
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Invited
Amazing experience
These guys were extremely professional, worked super fast, and helped me get my computer back and running so fast at a very affordable price. They totally could have took advantage of my wallet with me not knowing anything about computers, but they helped me more than they know! I explained to them I’m a nursing student and use my computer for all my school work and they took care of me! Great group!
October 31, 2024
Reply from META PCs
Hi Aaron, thank you for sharing your experience! We’re so happy we could get you back up and running quickly and affordably, especially with how important your computer is for your nursing studies. Our goal is always to go above and beyond for our customers. If you ever need anything else, don’t hesitate to reach out. Good luck with your studies!
I bought a MADDOX V4 as a new tower…
I bought a MADDOX V4 as a new tower this month. The PC arrived in perfect condition as well as being all set to go! It runs great and looks amazing. I base this review on my owning a PC from this company and not on personal feelings. EX-I won't fault them for things their sponsors may or may not think. That is unprofessional. The PC was a bit expensive but worth it to me!
November 6, 2024
Unprompted review
Reply from META PCs
Thank you for choosing META PCs and for sharing such a thoughtful review! We’re thrilled to hear that your MADDOX V4 arrived in perfect condition and is running great. We put a lot of effort into making sure each PC not only performs well but looks amazing, so it’s awesome to know it met your expectations. We also appreciate your fair approach to judging us based on the product and experience. Your satisfaction means a lot to us, and we’re here with our lifetime support guarantee if you ever need anything. Enjoy your new gaming experience!
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