Liberty Reviews 8,038

the same person came out as an emergency the other sunday , only turned a tap told me there moght b a leak and to re report it again . and the same person came a 2nd time , hudt cant understand why he... See more

Your engineer was cheerful and efficient. My only quibble was that, instead of bothering to bring his own ladder in I had to get mine dripping wet from the garden, which then left slight marks on my... See more

Jodey came quickly and identified the leak. Turned boiler off and turned water off and drained hot water system but water still running now 14 hours later. He was very friendly and efficient.

The lad that did the work was great, very fast and cleaned up after himself, would of got 5 stars if the item replaced had been taken with him

The gas engineer was very friendly and very professional. He gave me advice on my water pressure which I will act on. He was extremely thorough and competent at his job. I hope he's valued by yourselv... See more

The lovely young lad was at my door at 08.00 (as arranged for MY convenience) He was polite, respectful of my home & answered a few of my questions without rolling his eyes or sighing .. did the ga... See more

From the moment I phoned up about my repair. It was basically done within a few days these are really good company with lovely staff who are friendly and work hard the engineer was very friendly and d... See more

Electrical safety check by Rory. He phoned ahead to say he was on his way, polite , worked efficiently with minimum disruption and explained the process. Completed in less than an hour , job well done... See more

My experience with liberty gas is really good the guy who came out today to do gas service and checked all my smoke alarms was on time and he was well polite.

They were great from start to finish. I explained what the problem was to the lady on the phone and she was very patient and understanding and reassured me they would sort it for me. The engineer arri... See more

Liberty called the same day I called to place the issue with the council. Better still, I got an appointment same day! I was pleasantly surprised. The engineer was polite, efficient and explained qu... See more

I had just been discharged from hospital and without heating. One phone call and was dealt with quickly. Female engineer arrived within the hour. She established problem with minutes of arrival and go... See more

The main engineer was excellent The apprentice was a different matter….he was friendly and polite but unfortunately scratched my newly painted living room floorboards. He knocked a clock off the wa... See more

My boiler stopped working and needed attention. I contacted Liberty Gas spoke with their advisor, Conner who quickly arranged a call out. Conner was efficient, very pleasant and proactive in giving... See more

The gentleman from liberty gas to do my boiler check was very friendly and did photo checks of my smoke alarms and carbon monoxide alarm and checked the alarm system was working correctly he made me... See more

Mark arrived nice and early. Identified himself clearly. Boiler and cooker checked (including testing the heating). Gas meter was checked, and he explained why he was taking the photo's. 10/10

Absolutely wonderful service today on Monarch Way York. The engineer was knowledgeable, polite, respectful and did a fantastic job fixing and replacing my taps. Thank you. It is people like you that m... See more

He checked everything properly given enough time.he also fixed my boiler because it was saying reset on red thankfully he has repaired it so thank you

Gas engineer arrived on time, he was friendly and cheerful. He got on with the gas boiler check, smoke alarms check, put new batteries in the wireless thermostat etc. , and was thorough and prof... See more

Lovely engineer came, was very polite and pleasant. The Engineer checked the fire alarms, the boiler and replaced a heat control on one of the radiators also left the boiler room clean. Very pleased w... See more

As usual, the letter saying an engineer was coming out on a specific date, arrived AFTER the specific date, and I missed them. I called them and arranged a Saturday. Engineer came early and was lov... See more

Great service from Liberty every year to Portsmouth City Council tenants. Engineer (Gordon) arrived (pm) soon after a txt saying the engineer was due. He was professional, chatty and just got on with... See more

Engineer arrived early and did the job of checking my gas meter quickly and efficiently. The young man who attended was very pleasant and didn't leave any mess behind.

It was a bit of trial and error as the fault could be contributed to 1 of 3 components but was identified as the expansion tank. The engineer was quick to respond and respected my property and was pol... See more

The engineer was very pleasant but I booked a morning call and he arrived at approximately 1pm so if they want to call and ask morning or afternoon they should stick to it

Gas engineer that came was very polite and friendly very efficient at his work and they also phone me before he came round job very well done great big thank you to that gas engineer

This was based on the day kevin was very nice polite an helpful man hope too get him nxt time he spent time explaining an checked everything thanks kevin 👍

Very polite workers tried their best to solve the situation but couldn’t unfortunately due to the boiler being under a certain company !! But overall tried their best to help

Thank you, I am very happy with the service provided. Engineer Jack came for the heat pump annual check. He was very professional and polite, the work was done quickly and all questions answered.

Absolutely amazing team very fast and all theses bad reviews for no reason the guys are trying their best to get everything sorted in these days so patience is king

Absolutely outstanding service as usual. One of the engineers are amazing! Cant fault him! Great guy!

The emginer came on̈ the time he said he would. And did an excellent job. The heating has never been as warm as it is now. And the hot water is Hot as it is now. He has done an excellent job..

Received a message to say he was on his way, which is helpful. Friendly & professional manner. Thorough in his work & bonus for me, he left no mess!

The engineer was really polite and friendly also he explained what he was going to do. And made sure the fire alarms were working.

Once I reported the problem liberty rang me the next day and Jason arrived and fixed the problem immediately

Jake always helpful and gets to the route of the problem always friendly and polite and explains what he has done once finished never had a problem with him helpful and friendly

The lads were brill. Punctual, professional and polite. Cant fault them. Would highly recommend

Mohammed is a knowledgeable and friendly engineer who knows his business. Arrived on time, left no mess and polite.

The engineer done a great job. He kept me informed of what he was going to do and cleaned up really well. A nice,friendly chap, my new radiater looks great.

Very happy with the service received. The engineer was great and had finished the service in now time.

The guy was very very respectful towards me today he has done a wonderful job thank you

Came out on time both times for this major plumbing job I had to have done Friendly happy and chatty did a brilliant job both times Made sure every job was done as soon as possible He didn’t mak... See more

The engineer was very polite but my only gripe is that usually on a gas safety check they would check the smoke alarms and the carbon dioxide detector this wasn't the case this should be conducted by... See more

The engineer was polite and kept me informed of what is going on. He was tidy in his work.

Came really quick. The engineer wasn't here too long and he had fixed my heating

The young man who came today was very polite and respectful

the young man that came was very polite very professional and very quick at his job.. he was done in 10 minutes.

Arrived when he said he would he was polite and done the service

The man was polite, friendly and efficient.

⭐️⭐️⭐️⭐️⭐️ Liberty Gas has always been reliable and I’ve never had any issues with them!! The engineer Sophia who carried out my annual check came at a reasonable time, she was polite, pleasant, ea... See more