The team is incredibly proactive. They alerted us to an industry trend and suggested a content series, which we did and it brought in a lot of new traffic.
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The A/B testing they do on our email campaigns has steadily improved our open and click-through rates over time. They are always optimizing.
They helped us clearly define our target audience, which has made all of out marketing both online and off more effective
The peace of mind ɪ'ᴠᴇ ɢᴀɪɴᴇᴅ ᴋɴᴏᴡɪɴɢ ᴛʜᴀᴛ ᴍʏ ʀᴇꜰᴜɴᴅ ᴅɪꜱᴘᴜᴛᴇ ɪꜱ ᴀᴅᴠᴀɴᴄɪɴɢ ᴇꜰꜰɪᴄɪᴇɴᴛʟʏ ᴜɴᴅᴇʀ ᴇᴛʜɪ ᴄᴀʟꜱᴇ ʀᴠᴇʀ’ꜱ ᴍᴇᴛɪᴄᴜʟᴏᴜꜱ ᴍᴀɴᴀɢᴇᴍᴇɴᴛ, ꜱʜᴏᴡᴄᴀꜱɪɴɢ ᴛʜᴇɪʀ ᴄᴀᴘᴀᴄɪᴛʏ ꜰᴏʀ ɪᴍᴘʟᴇᴍᴇɴᴛɪɴɢ ꜱᴛʀᴜᴄᴛᴜʀᴇᴅ ᴍᴇᴛʜᴏᴅᴏʟᴏɢɪᴇꜱ... See more
Company details
Information provided by various external sources
LATOKEN is a cutting edge exchange which makes investing and payments easy and safe worldwide. We are bringing trading and banking to a new generation of blockchain to automate transactions processing and save billions of work hours per year.
Contact info
East Chestnut Street 204, 67301, Independence, Cayman Islands
- www.latoken.com
Replied to 3% of negative reviews
Typically replies within 2 weeks
The team is incredibly proactive
The team is incredibly proactive. They alerted us to an industry trend and suggested a content series, which we did and it brought in a lot of new traffic.
They helped us clearly define our…
They helped us clearly define our target audience, which has made all of out marketing both online and off more effective
The website launch was seamless
The website launch was seamless. We found one small typo on a blog post a few days after launch. It was fixed within an hour of us reporting it.
The A/B testing they do on our email…
The A/B testing they do on our email campaigns has steadily improved our open and click-through rates over time. They are always optimizing.
The care taken in packaging our order…
The care taken in packaging our order was exceptional. The box was sturdy and everything inside was perfectly secured, showing great attention to detail.
CLI~~XOT safed the day
Avoid this company at all costs! I faced extra-ordinary challenges with with-drawal, thankfully
“CLI~XOT ” intervened and resolved the issue without problems
LATOKEN withdrawal issues
I requested a USDT withdrawal from LATOKEN more than a week ago — it’s still “processing” with no clear update.
Support replies are generic (“please wait, the issue is escalated”) and no real solution has been offered.
I’ve already sent all required KYC and ticket details — still nothing.
Many other users on Trustpilot report the same withdrawal delays or frozen funds, so it’s clearly not an isolated case.
It’s disappointing because the trading interface itself works fine, but the withdrawal process feels risky and opaque.
Until this is fixed, I wouldn’t recommend keeping large amounts on LATOKEN.
Later I came across an independent review on CryptoTrade Wiki, which analyzed many similar cases — the findings matched my experience almost exactly. It’s worth reading if you’re trying to understand what’s going on behind these delays.
WKC withdrawals are frozen for 2 months…
WKC withdrawals are frozen for 2 months plus. No human support, just AI robots, open and close emais without resolving the issue. All I want is to withdraw my WKC coins and not forced to sell it at a loss as the value has decreased significantly on LATOKEN EXCHANGE.
They're failing to process my…
They're failing to process my withdrawal from their exchange l bought a coin now it's time to withdraw they are saying current deposits and withdrawal not available
Funds Frozen - No Communication
LA Token has frozen my account citing AML reasons, except my account is already verified and has passed KYC.
When I submit new documents and details, there is no response. When I ask what can be done, no response.
They will take your money and are not to be trusted.
LAToken reach out to me - Request number 360032
Account Frozen With No Resolution — Funds Locked
My LATOKEN account (Ticket #360827) has been frozen for weeks due to an AML review. I have submitted my full KYC documents — including my passport, bank statements, and proof of source of funds from my registered company. These funds represent nearly 50% of my savings and are intended for a down payment on our future home.
I’ve cooperated fully and responded to every request. Despite this, there’s been no progress or timeline offered. I’m asking LATOKEN to review my case urgently and restore access to my funds.
This is incredibly stressful and damaging to my trust in the platform. I hope someone from the compliance or leadership team sees this and responds accordingly.
Delay in fund crediting and lack of timely support response
I deposited approximately $2,500 worth of STEEM into my LATOKEN account. The transaction was completed successfully on the blockchain, with the correct TXID and memo. Despite this, the funds have not yet been credited to my account.
I have reached out to LATOKEN support multiple times, providing all the necessary information, including screenshots and TXID. So far, I’ve only received automated replies, and it has been over 24 hours with no clear update or resolution.
While I understand that delays may happen, the lack of personalized assistance and transparency has been disappointing. I hope this situation is resolved soon and that LATOKEN can improve its support responsiveness for cases like mine.
Transaction details:
TXID: d95969314431d11a234e318a0bba437a17ab0c86
Network: STEEM
Amount: 15,983.1 STEEM
Withdrawals Rejected
Withdrawal rejected multiple times by the platform without any reason. Do not recommend depositing any funds here
Can’t withdraw my funds
On 27 april 2025 I made a withdrawal of 700 usdt but up till now I have not received my funds. I have contacted Latoken several times (via X, website support, telegram, email) but they don’t respond. The same experiences for many others you can read here on trustpilot and on X. They have closed telegram group for everyone and blocked me on X. Here on trustpilot I read the CEO of Latoken ,Valentin Preobrazhensky, doesn’t even pay his employees salaries! Meanwhile Latoken’s trading platform is still operational and the CEO (Valentin) tries to attract ignorant new customers to deposit their money via different social media sites. Watch out, don’t send funds to Latoken. You won’t be able to withdraw your funds.
My ticket with the number #354214
My ticket with the number #354214, which was submitted on May 16, is still unresolved even after I provided the requested documents. LATOKEN is clearly a scam. There is no support team to respond. LATOKEN is not an exchange but a fraudulent team.
I had a terrible experience with this…
I had a terrible experience with this ꜱᴄᴀᴍ ᴄᴏᴍᴘᴀɴʏ ᴛʜᴀᴛ ʟᴇꜰᴛ ᴍʏ ᴀᴄᴄᴏᴜɴᴛ ʙʟᴏᴄᴋᴇᴅ ᴀꜰᴛᴇʀ ᴊᴜꜱᴛ ᴀ ꜰᴇᴡ ᴍᴏɴᴛʜꜱ. ɪ ᴘʀᴏᴠɪᴅᴇᴅ ᴇᴠᴇʀʏᴛʜɪɴɢ ᴛʜᴇʏ ʀᴇQᴜᴇꜱᴛᴇᴅ, ʙᴜᴛ ɴᴏᴡ ɪ'ᴍ ꜱᴛᴜᴄᴋ ᴡɪᴛʜ $120,000 ɪɴ ᴅᴇʙᴛ ᴀɴᴅ ᴄᴜꜱᴛᴏᴍᴇʀꜱ ᴀʀᴇ ᴅᴇᴍᴀɴᴅɪɴɢ ʀᴇꜰᴜɴᴅꜱ ꜰʀᴏᴍ ᴍᴇ. ᴛʜɪꜱ ᴄᴏᴍᴘᴀɴʏ ɪꜱ ᴄᴏᴍᴘʟᴇᴛᴇʟʏ ᴜꜱᴇʟᴇꜱꜱ—ꜱᴛᴀʏ ᴀᴡᴀʏ ꜰʀᴏᴍ ᴛʜᴇᴍ! ᴏɴ ᴛʜᴇ ᴏᴛʜᴇʀ ʜᴀɴᴅ, ᴍʏ ʀᴇꜰᴜɴᴅ ᴄʟᴀɪᴍ ᴡᴀꜱ ʜᴀɴᴅʟᴇᴅ ᴇxᴘᴇʀᴛʟʏ ʙʏ ᴇᴛʜɪcal- ꜱᴇʀᴠᴇʀ. ᴛʜᴇɪʀ ᴏᴜᴛꜱᴛᴀɴᴅɪɴɢ ᴄᴏᴍᴍɪᴛᴍᴇɴᴛ ᴛᴏ ᴄᴜꜱᴛᴏᴍᴇʀ ꜱᴀᴛɪꜱꜰᴀᴄᴛɪᴏɴ ᴡᴀꜱ ᴇᴠɪᴅᴇɴᴛ ᴀᴛ ᴇᴠᴇʀʏ ꜱᴛᴀɢᴇ ᴏꜰ ᴛʜᴇ ᴘʀᴏᴄᴇꜱꜱ, ᴍᴀᴋɪɴɢ ɪᴛ ᴀ ᴍᴜᴄʜ ʙᴇᴛᴛᴇʀ ᴇxᴘᴇʀɪᴇɴᴄᴇ ᴏᴠᴇʀᴀʟʟ.

Reply from LATOKEN
LATOKEN not honest
There’s really an issue at LATOKEN over and above them not responding as per my previous tweet. I tried to cash out some funds and the system is not allowing any withdrawals
The system must be operational for trades but there’s definitely a problem/ issue at LATOKEN
For 4 to 5 weeks my USD/XRP doesn't…
For 4 to 5 weeks my USD/XRP doesn't have activities. Grayed. When I select the pair it is asking me to request listing. But I have XRP. It was OK months back but frozen to one value. I tried help chat 3/6/2025 they said agent will come back to me. Nothing is happening
Beware of this scammer Valentin…
Beware of this scammer Valentin Preobrazhensky, CEO of Latoken. He doesn't pay the people he hires. Valentin preobrazhenskiy A serious scammer. Now he is going to start another new business, be careful, no one will work under him. If you work, then of course you won't get paid. He Doesn't pay our salary but harassing he likes
No one should fall into Valentin's…
No one should fall into Valentin's trap. He will hire people very nicely and after a few months, he will fire them without paying them any salary. Till now, no one has been able to leave under him peacefully, he has come to this position by withholding people's money and now he is looking for new people and He will throw it away after achieving his goal.But he won't pay the debt. Everyone beware of this bad guy and don't fall into his trap. Otherwise, you will be cheated in a very bad way like us
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