Charlotte was exceptionally professional and went the extra mile for us. Answered all our questions and if she didn’t know would go and ask. She was also good at keeping us updated as the build progre... See more
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A Tradition of Excellence - From cottage to country house, every Hopkins home has a personality. A property you'll love, forever. Hopkins homes are renowned for developments of character, style and individuality throughout East Anglia.
Since our first project, the renovation of a Halesworth cottage in 1985, Hopkins Homes has been defined by attention to detail and craft. Today, Hopkins Homes is the largest privately owned housebuilder in East Anglia, creating exceptional new-build homes in beautiful locations.
Even though Hopkins Homes offers a wide range of styles and sizes, every home we build is planned, designed and built to the highest standards. Buying a new home is the biggest purchase most people make. We take our time and we care, to ensure we build the perfect property for all of our purchasers and their families.
Key to the look and feel of our new-build properties are the traditional crafts and selection of materials we use. Whilst we offer a wide selection of finishes to make a house a home, we know it must all start with a high-quality build as standard.

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Hopkins Homes, IP33 3SB, Bury St Edmunds, United Kingdom
Replied to 100% of negative reviews
Typically replies within 2 weeks
We recently purchased a property from Hopkins Homes (Beaulieu Park) and the sales team were fantastic. Especially Charlotte and Jo, who were absolute professionals and very helpful throughout the process (at times going above and beyond). Also, the sites managers James and Dan, looked after us very well during the Home demo and move in process.

Reply from Hopkins Homes
Hopkins homes are a 5 star company. From my first visit to the sales centre to completion day and ongoing with the aftercare I cannot fault their customer service and the quality of their homes. A particular mention for Kim the Hopkins sales agent who oversaw the whole process. This is the third time I have bought a new build the first time with HH. You are in safe hands with Kim. She really wants to ensure the home is the right one for you. No sales patter but pure love for her job. If he a fourth time to buy a new build its HH for me. Finally after you have moved in along comes georgie to look after your snagging needs and support. A lovely and approachable person where any problem is dealt with in a courteous manner. Thank you Kim georgie and the whole site crew you are fantastic. Kind regards Andrew ling

Reply from Hopkins Homes
Charlotte and Jo have been so helpful throughout the whole process. Even when I had issues with my solicitor they went over and above to help. It’s been a great experience buying with them

Reply from Hopkins Homes
Have just started the process of buying a new bungalow on the Church View development in Bramford, Suffolk. We were impressed with the quality of the homes and Kim was excellent in providing all the information and addressing our needs. A lovely experience

Reply from Hopkins Homes
Our experience so far with Hopkins Homes (Beaulieu, Chelmsford) has been excellent from start to finish. From finding a home that perfectly suits our family’s needs to the day we moved in, the process has been smooth and well supported.
The entire team has been wonderful. Charlotte, our sales executive, has been incredibly supportive and always ready to listen to our queries as well as Jo. It has been about seven weeks since we moved in, and we are thoroughly enjoying our new home. The property is beautifully finished with high quality fittings, cosy, and energy-efficient. Our children absolutely love our new home.
James, the site manager, has been consistently approachable and responsive. Even when he was away, he ensured a seamless handover to Sam, who was equally helpful and efficient in responding to our 21-day queries.
Although it is a new development and some ongoing construction means there can be a bit of noise and mud at times, this has not taken away from our overall positive experience.
We are very happy with our new home and would highly recommend Hopkins Homes to anyone considering purchasing with them.

Reply from Hopkins Homes
Charlotte was exceptionally professional and went the extra mile for us. Answered all our questions and if she didn’t know would go and ask. She was also good at keeping us updated as the build progressed and with solictor proceedings. After care service was also on point with follow ups on snagging issues and nice touches like the move in and welcome gifts.

Reply from Hopkins Homes
Throughout the entire process, Rachel has been exceptionally helpful, and everyone at Hopkins Home has been kind, welcoming, and professional, making the experience truly exciting and enjoyable.

Reply from Hopkins Homes
Great experience buying a property in Bury St Edmonds Abbots Vale from Rachel, who was very helpful and not at all pushy.
The process was very easy (although) it could do with being less manual and more computerised.
All in all though a very good transaction.

Reply from Hopkins Homes
We’re buying a property at The Elms, Woolpit through Sales Executive Jason Hutton, and the experience has been outstanding from start to finish. From our initial enquiry and viewing right through to ongoing correspondence, Jason has been consistently reliable, prompt in his replies, and exceptionally courteous. His considerate and pressure-free approach, combined with a thorough knowledge of the development, has made the whole process smooth and stress-free. At a time when good customer service is increasingly rare, Jason’s professionalism and genuine care have been a refreshing change.

Reply from Hopkins Homes
Delighted to be moving into our new house in a few weeks. Hopkins homes came out top for us over many other builders and developments. Fantastic houses and a great layout. The icing on the cake is the friendliness, knowledge and professionalism shown by all the staff - site managers and sales staff. Special thank you to Jason for going above and beyond keeping us up to date with messages and even the odd video of progress!

Reply from Hopkins Homes
Jason was extremely helpful during the process of purchasing my first home. He kept me up to date with the progress of my home & was always available to answer any questions or concerns I had along the way. Even after I after moved in, Jason continues to help & be available should I need it.

Reply from Hopkins Homes
I’m delighted with the help that’s been provided by Jason at the Woolpit development. His friendly open and professional approach has been very refreshing giving me full confidence in him and the Hopkins organisation.

Reply from Hopkins Homes
Buying a new home is quite a daunting experience especially when it’s going to be your forever home.
On my initial visit to the marketing office (The Elms) I met Jason. There is nothing more comforting than a smiling face and a knowledgeable professional person to greet you and put you at ease.
I am looking forward to this journey which Jason has assured me with his support and help can be as stress free as possible.

Reply from Hopkins Homes
From start to finish the process has been made simple and clear. There are not enough superlatives to express how amazing Jason at the Elms in Woolpit has been. He made buying my first home as stress free as it possibly could have been. He was available to help at anytime. Hopkins are lucky to have him as part of the team.

Reply from Hopkins Homes
Hopkins Homes has really made my recent move to The Elms in Woolpit easy and stress free. They're reliable, professional and a pleasure to do business with.
Many thanks to Jason Hutton for overseeing my moving journey and always being there to assist and answer any questions I have had. In both a friendly and professional manner.

Reply from Hopkins Homes
My experience so far with Hopkins has been first rate. Jason at The Elms in Woolpit has been an absolute star. He keeps me regularly updated with what’s going on and sends photos of the progress of my house.
If I contact him with any queries, he always gets back to me promptly work answers. He has been so helpful throughout the whole progress and I’m looking forward to moving onto t new house soon.

Reply from Hopkins Homes
It was by chance that we went with Hopkins Homes at the last moment and we have to say that was the best decision we made. Really professional and considerate service by Jason (J. Hutton) and made the whole process stressfree for us. Will go with them again.

Reply from Hopkins Homes
Great finish inside and out, very high standard in the quality of the build and workmanship.
Lacie was very helpful and went out of her way to make sure we were happy with everything we requested.
Many thanks
Kevin and Sylvia

Reply from Hopkins Homes
Really good service in Needham Market. We didn’t proceed to a purchase due to circumstances (which is no reflection on Hopkins or ourselves) but the level of service from Vikkie Dillon in the sales office was really impressive. Friendly, helpful, accommodating, not pushy, and excellent at communication and organisation. The homes are really nice and so is the location. Great service should be acknowledged, especially in the property industry where it can really be lacking elsewhere, so I’ve taken the time to do a review to say credit where credit is due. Other developers / agents have often dreadful service and it’s important to highlight when someone shines.

Reply from Hopkins Homes
Charlotte and Jo on the Beaulieu Sales team have been incredibly helpful throughout the purchasing process over the last 9 months. All queries have been dealt with efficiently and professionally, which has been a great help.

Reply from Hopkins Homes
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