Andrew ling

Hopkins homes are a 5 star company. From my first visit to the sales centre to completion day and ongoing with the aftercare I cannot fault their customer service and the quality of their homes. A particular mention for Kim the Hopkins sales agent who oversaw the whole process. This is the third time I have bought a new build the first time with HH. You are in safe hands with Kim. She really wants to ensure the home is the right one for you. No sales patter but pure love for her job. If he a fourth time to buy a new build its HH for me. Finally after you have moved in along comes georgie to look after your snagging needs and support. A lovely and approachable person where any problem is dealt with in a courteous manner. Thank you Kim georgie and the whole site crew you are fantastic. Kind regards Andrew ling

The efficiency and advice from the staff. Very helpful and courteous.
The value for money.
Really pleased with my panasonic tv.
And the various options.
Spoilt for choice.

I have just signed up to merula. I don't normally read reviews but I did with merula and after doing so what a good decision. In the 5 days since I joined 19/09/25 there customer service is exceptional. And today I spoke to Gemma about how to set up my router as not technically minded. She kindly explained to me how to do it. 5 minutes later she sent a follow-up email with clarity that even a 64 year old man can understand. Gemma thank you so much. Very happy

I have been investing with raisin uk for 3 years now. In that time I have had nearly 40 funds. And with each account the process from application to maturity has been faultless. If you are looking to invest your money where its safe with multiple funds to suit everyone then look no further. Many thanks raisin.

Pleased to be a customer. Easy process and your reviews are good 1

Attention to detail. From the moment I walked into marketing suite and met Kim the hopkins homes agent it has been first rate customer service.
She puts you at ease and explains the process to ensure that you are 100% happy with your hopkins home. I have just reserved today and cannot wait to moving day.

There was a slight delay in arranging an appointment for my epc inspection. Even so I have no concerns rating ecoapproach 5 stars. Its not always about everything going smoothly Its the customer service you get when there is an issue. This company was exceptional. Many thanks Andrew ling

In the short time I have been with octopus I am so impressed.
Your customer service is above and beyond.
Any slight doubts I had into switching from Utility warehouse have been proved fruitless.
Thank you.
Kind regards Andrew ling

New customer. I was in between switching from Utility warehouse to EDF and changed my mind on day 1 of the cooling off period. The problems I had trying to return to UW over 5 days were to much so tried octopus on your reviews and the switch was so good.
I am pleased to be a customer.

I can only concur with all the customers old and new that rated 5 stars.
Personally I judge a company/business on how issues are resolved.
And for that I cannot fault FD.
The customer service is first class.
Recommendation rating 5 stars.
Kind regards Andrew ling.

Many thanks for my recent order. Exceptional service topped up with speedy delivery.
Best wishes and continued success
Andrew