goprogram.com Reviews 83

Absolute nightmare. Had my money stolen then they wouldn't look into stopping the charges even though I called them while they were still pending. Phone line keeps hanging up on me for days. I haven't... See more

A one star is NOT accurate This is The Most frustrating and fraudulent experience ever. There has to be some sort of sick strategy to keep people’s money for their own advantage. It’s literally cr... See more

On hold now 4 hours with the fraud department in which they keep putting back in the Que to speak to another agent as I am requesting a supervisor. They have screwed me so bad I could cry, right now a... See more

Nothing but problems. I can’t even get statements because it says “unavailable”. They will not change my address no matter how many times I calll them so I have no card and can’t get another one since... See more

The GoProgram deserves a BIG FAT "0" !!!!!! Horrible customer service, there isn't any!!!! Website has extreme glitches in it!!! The security questions options is limited & with no other options to se... See more

The actions and behavior of this bank or platform are negligent and fraudulent , actually criminal. They “lose” deposits from the paying parties so funds are not available. They are mostly unreach... See more

I only checked one star because there’s not a zero star option. My experience (like most everyone else’s I’ve come to learn) has been an absolute nightmare. Way2Go and their counterparts Conduent and... See more

This is the WORST program and there service is shitty, they will lock your account for no reason And say They're having issues with the system.Those are lies.This happens every couple of month... See more

The card program is SLOW. The EDD can deposit funds on your account and it can show on your card transactions as a deposit, but, however, it will not reflect on your card balance. The personnel is ve... See more

I find myself half of the time calling back numerous times just to get my freakin issue handled. When you start explaining your issue to them they act like they're brain dead and don't understand what... See more

I began using the way2go card back in December of 2024 and have experienced NOTHING BUT ISSUES. The app glitches repeatedly to the point of being unusable. The customer support is completely voice aut... See more

I wanted to give 0 stars but it won’t let me!!! Called for a transaction I didn’t recognize after repeatedly asking the “customer service representative” NOT to cancel my card at the moment I want... See more

This company is full of theeee most incompetent employees ever please change us back to Bank of America these people are rude they’re thieves !!!! This is the worst company I’ve ever dealt with child... See more

Wish I could give them a zero. This is an in your face scam. They are thrives who hold the money of your precious children hostage. It is disgraceful and I hope this gets looked into and they get thei... See more

My mother has been hung up on 4 TIMES!?! 3 times by regular employees and once by a MANAGER my mother never asked for this card but she got it anyway and she's been having problems with it for 2 years... See more

Horrible.... filed a dispute, the response had nothing to dispute. Out of 15 representatives only 2 looked into account. Others were hateful like they are being inconvenienced. Dispite was Multiple t... See more

Only because I can’t give it zero stars. It’s a scam, can’t withdraw money, card often gets declined even through the app says there is money in the account. Customer service is non existent. I won... See more

WORST thing that child support could have switched to. You cannot get a live person for assistance. Their website constantly has statements disabled so you can't see what's going on. Then if you dont... See more

Worst customer service ever. Not only was I on hold for over a hour. Customer service rep was knowledgeable at all. I did a transfer wanted to cancel she’s telling me it never happened because my bala... See more

Customer care is so disgusting and unprofessional and when asked to speak to a supervisor, he asked why? I replied with " your making me feel very uncomfortable " They rob your money and have endless... See more

This card is an absolute joke. The chip never worked properly on it. The only way I could ever withdraw money was with a purchase and even then it sometimes doesn't go through even though funds are av... See more

After 50 minutes as we speak, still no response getting an issue taken care of. Who is this company and why screw with us for bills need to be paid. I only wanted to get a little help after going thro... See more

They have the absolute worst service. It is near to impossible to do any transactions that are online. There is no way to verify and unlock a card. They lock your card and say it’s for your protection... See more

If you need help good luck getting a hold of anyone....I'm definatly having my cash switched to another company like net spend or I'm not sure who....this card is horrible worst card I ever had....you... See more

Soooo to save money, the govt uses a company that isn't even a BBB accredited company to deposit our money. I have funds in my account, i am not able to access, i don't know why, and there are no live... See more

0 stars if I could. The customer service is horrid. The wait time to even talk to someone is over an hour. Today it was 2 after I was promised something and waited to weeks after verifying with two di... See more

This is the worst experience I've ever had. I got a deposit for the first time in two years and some how they were able to take my money off. Can you say inside job??? This company needs to be shutdow... See more

Zero stars. Including wanting to file a grievance. I waited 20 yrs for child support owed to me and cannot get on the web. Cannot withdraw cash. Same issues that everyone else has listed only I canno... See more

This card is horrible. The customer service is non-existent. When you call the customer careline, you go in circles if the instructions are even right at all. I hate working with this card. The states... See more

This bank, card, app, website, and especially the reprehensible customer service reps need to be gone. Gone as in non-existent and out of business. WHY in the name of everything holy the government fo... See more

We have had the Same issue with the sc epay card of the card being locked as if it was being used fraudulently, while we were doing standard business. It is like pulling teeth to get to speak with so... See more

0 stars from me this company let someone steal my money off my card. Then have the nerves to say I made the purchase. Because I made similar purchases lies my purchase come for a entire different name... See more

Are there any supervisors that work here? We’ve been on hold waiting for 2 hours to speak with a supervisor. They put a fraud alert on the card for no reason & won’t remove it no matter how many forms... See more

This card company is no go whatsoever, have an issue with my card being declined and i have no one to speak with about the issue, the automated service does not even address this problem, no option... See more

I spoke with two of the most rude customer service reps I've ever ran across. It makes no sense that these people even have jobs. They should totally be out of work and struggling to find employment... See more

If I can put zero I would everyone there needs to be fired no help at all. All I hear is I can’t do this I can’t do that like what are they there for. Called after being on hold for two and a half hou... See more

This card company is a fraud, put a fraud alert on my Child support card and won't remove it , even tho I have sent in all my verification. I have about $400 on my card! Scam, can't get to any one wh... See more

They stealing the money not paying attention lying my money said its on the card and they called and informed me the money on the card and im telling them they are not listening shitty card and incomp... See more

If I could give them a zero. I would. The worse customer service. They transfer you to get you off the phone and you will be on hold thinking you are waiting on a supervisor. They Hang up in your... See more

The website and app never work. Multiple times I had money on the card ... and couldnt use the card. I HATE that this is the only option in my state.

DON'T USE THIS COMPANY: You will never be able to reach a real live person for any issue you may have, they don't even have an email. They transferred my child support funds into someone else's acc... See more

If I can get a zero I would. My card being used every time I get a deposit. Sometimes I don't get a deposit for years. Somehow they manage to get money off my card. One time I had $600 stole. We're go... See more

The very worse to communicate with. I've been calling for days only to get disconnected. They purposely set their phone options to disconnect you {"sorry you're having trouble, GOOD BYE"} and the webs... See more

I was dragged into the depths by their deceit, left empty and betrayed untilᵐᵉ̇ᵍᵃ ᵗᵘ̈ᵐ ʰᵘ̀ᵇˢ rose with unstoppable fury, reclaiming everything

I got cheated, but “ámple~edges” came through and got my $182k returned.

I got cheated, but “ámple~edges” came through and got my $214k returned.

They Kept requesting payment to unlock withdrawals, till “verdictclaim”, fixed it.