Excellent service, good response to phone enquiry. In store both Poppy and Amelia, in fact all the staff we dealt with were more than helpful, also friendly and very efficient! It was such a pleasur... See more
Company replied
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I tend to source a fair bit of work clothing from Go these days (I'm a landscaper). Work gear tends to come from the less expensive ranges as it can sometimes get trashed fairly quickly but I've never... See more
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Dealt with a couple of helpful staff including the manager, great products & store really good. Only thing I found frustrating was the experience was at the till, I bought an expensive belt as part... See more
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I popped in today to get some white breeches and olivia rose was incredible helpful with finding something for me. She was able to tell me about the selection they had in store catering the informatio... See more
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Company details
About GO Outdoors - Swindon
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months and offers the following great benefits: 1. Our Famous Discount: Save at least 10% off the retail price of everything. 2. Price Guarantee: Show us a cheaper price on any product and we'll beat it by 10%. Find out more. 3. Exclusive Offers: Be the first to shop new product ranges and take advantage of exclusive offers, including early SALE previews.
- Price Guarantee
- We will beat the price of any like for like for product by a further 10%.
Contact info
Ocotal Way, County Road, SN1 2EJ, Swindon, United Kingdom
- 01793 236758
4.8
Excellent
3K reviews
Replied to 88% of negative reviews
Typically replies within 24 hours
Fishing
As my son has got into fishing, and me being a novice, Rob helped give some great advice when picking out some gear
November 1, 2025
Unprompted review
Reply from GO Outdoors - Swindon
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Rob took time answer my questions and…
Rob took time answer my questions and was able to take me to the correct equipment I needed. He was polite and friendly.
November 3, 2025
Unprompted review
Reply from GO Outdoors - Swindon
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
GoOutdoors. Go Swindon
Dropped by the Swindon branch on our way back to Cornwall for help with our Berghaus Air 6 Tent as we had mislaid the air hose for the pump and lo and behold Keith raced upstairs and found a spare which he gave us! Top man Keith! I was so impressed I went and bought an £80 pair of walking boots! Keep it up Swindon! Go Outdoors. Go Swindon
October 23, 2025
Unprompted review
Reply from GO Outdoors - Swindon
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Excellent service
Excellent service, good response to phone enquiry. In store both Poppy and Amelia, in fact all the staff we dealt with were more than helpful, also friendly and very efficient!
It was such a pleasure to go to a shop which was well stocked and displayed and to receive such good service thank you !
November 2, 2025
Unprompted review
Reply from GO Outdoors - Swindon
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
The lady who served me could not have…
The lady who served me could not have been more helpful.
October 31, 2025
Unprompted review
Reply from GO Outdoors - Swindon
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Thank you Emma. Great service.
Emma was so helpful on Saturday. Got exactly what I wanted that la to her advice. My dog has a lovely experience too!
October 25, 2025
Unprompted review
Reply from GO Outdoors - Swindon
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great customer service
I had great customer service today from Dave at go outdoors, I came in with a problem with my recently purchased walking boots, it was resolved to my satisfaction within 15 minutes of arrival, fantastic, thank you Dave
October 29, 2025
Unprompted review
Reply from GO Outdoors - Swindon
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
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Happy with my purchase
Happy with my purchase. Staff very helpful. Very satisfying experience
October 18, 2025
Reply from GO Outdoors - Swindon
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
A large Go Outdoors with a large range…
A large Go Outdoors with a large range of stock. However, price labels are frequently missing or confusing.
October 28, 2025
Unprompted review
Reply from GO Outdoors - Swindon
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Jay & Bobby so helpful with my horse…
Jay & Bobby so helpful with my horse feed even took it out to my van my husband was so impressed with them
October 28, 2025
Unprompted review
Reply from GO Outdoors - Swindon
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Invited
Reply from GO Outdoors - Swindon
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service from Jay
I had great service from Jay in the Greenbridge store who went over and above to help me sort out and repackage my UPS parcel.
October 28, 2025
Unprompted review
Reply from GO Outdoors - Swindon
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
First visit for walking boots.
Went in to get some walking boots for my uni course and Darren was very helpful in recommending the best items to buy for the activities I’ll be doing. Darren knew his stuff very well.
October 27, 2025
Unprompted review
Reply from GO Outdoors - Swindon
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Darren was so helpful and patient
Darren was so helpful and patient, when we visited to get walking boots for my wife.
October 27, 2025
Unprompted review
Reply from GO Outdoors - Swindon
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Helpful in Naylors
I popped in today to get some white breeches and olivia rose was incredible helpful with finding something for me. She was able to tell me about the selection they had in store catering the information to my size and price range and even told me about ordering in to store from online. A very successful shopping trip!
October 25, 2025
Unprompted review
Reply from GO Outdoors - Swindon
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
I was helped by Darren and he was super…
I was helped by Darren and he was super knowledgable. They have a machine to measure your feet and see what shoes are best suited to you which is great! Very helpful over all!
October 22, 2025
Unprompted review
Reply from GO Outdoors - Swindon
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Invited
Good products and great service.
I tend to source a fair bit of work clothing from Go these days (I'm a landscaper). Work gear tends to come from the less expensive ranges as it can sometimes get trashed fairly quickly but I've never had any problems with quality. The location is convenient and being able to visit after the evening rush hour means a lot to me. Staff and service in Swindon are always excellent. Good Job
October 20, 2025
Reply from GO Outdoors - Swindon
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Served by Poppy.P who also welcomed us…
Served by Poppy.P who also welcomed us as we entered. Very helpful!
October 19, 2025
Unprompted review
Reply from GO Outdoors - Swindon
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Dave and Amelia were fantastic
Dave and Amelia were fantastic! So helpful patient, we found everything we needed and it was great to have advice from knowledgeable staff, thank you so much for the help!
October 22, 2025
Unprompted review
Reply from GO Outdoors - Swindon
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
The team at the local store in Stratton…
The team at the local store in Stratton St Margaret were so helpful in finding the sizes I wanted in the various items that I intended to purchase.
Poppy in particular made a real impression as she was efficient, super polite and very friendly.
October 19, 2025
Unprompted review
Reply from GO Outdoors - Swindon
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
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