Glossybox UK Reviews 208

Have two accounts to one address. Ordered the advent calendar. No discount applied. Realised needed to order on my active subscription account. Reached out to customer services, less than useless. Asked for discount as both accounts to same address. Asked to cancel order. Neither could be done.
Will be cancelling my subscription of 5 years.

The worst company I’ve ever dealt with…
The worst company I’ve ever dealt with !!! On a month rolling subscription which stated I could cancel but try and find a way to cancel on their awful website it’s like looking for unicorns I’m so frustrated! When I did get a message it was to try and convince me to sign up for longer arrrr just let me CANCEL!! I was ripped off £15 over the calendar offer and promised a refund that never came and now I’m stuck with a subscription I can’t cancel with tiny products I do not want

Good service I didn’t have to wait long for my advent calendar

Always super to deal with watch out for the limited edition and advent calendar.

Very easy and fast transaction. Calendar looks great. Thank you

I love glossybox for the variety that you put into your boxes each month some more familiar trending products would be great too

675630817 Enquiry
675630817 Enquiry
Absolutely shocking behaviour from Glossybox UK. I ORDERED a 3 month pre paid, one off subscription in June. Glossybox has charged me for another 3 month’s subscription, that I didn’t order.
I’ve requested my money back and have been told I can’t have it back.
Pretty sure it’s illegal to take money from my bank account for something I didn’t subscribe to.
Apparently this month’s box has been sent out today, I will be refusing delivery of the box and asking my postman to return to sender.
I just want (need) my money back.

Disappointed that the price of the advent calendar has gone up again. Hopefully it will be reflected in the products quality and amount of full size items

Won’t let me cancel! I’ve read about this happening to a few people now, I had the year subscription and cancelled it months in advance of the renewal where they said August 2025 will be my last and final payment. Come September and I have yet another payment out of my bank. I’ve messaged non stop and now they’re saying August 2026 will be my final payment! Another year!!!! Even though I did it well in advance and have PROOF that they said 2025 but that means nothing to them. COMPLETE SCAM, I’m not even going to be in England this next year and I’m having to pay for these crap boxes

The Irish website is really bad and takes ages to do anything because you have to keep going back and forth to the uk site, even then most things are not available to Ireland

it was fine but i wish more details about inside of each box u offer eather subrmscription or others not only mention conpanies names but what each thing is

Got a gift voucher for a 12 month subscription.
Had problems in beginning.
Sorted it recieved 7 boxes so far.
Than stopped receiving.
Asked to check delivery.
They said I needed to pay.
Showed proof of gift explained it all again as in beginning.
And they just want money.

Love this online store for trying out new products and see are they worth it. Great price range for summer bag and maybe sign back up for subscription. Put on hold for a bit.

I have cancelled my subscription, 3 and half months ago, withing the time scale, but have received another 3 delivery's with money taken, I spoke to a live advisor, and I screen shot all the conversation. I am now stopping payment at my bank and going to trading standards. Do not sign up. They will n9t let you leave easy. I have tried to add here via screen shot photos. "I have filled the extra information in today, it wouldn't allow me to add my contact number." And I can't share the screenshot photo.

The website was easy to look around would like to purchase older boxes but not available

Never have issues with Glossybox

Incredibly frustrating trying to buy a 6 month glossy box for my nieces birthday but no matter what I tried you wouldn't take payment for it. Gave up and bought a box set instead. No problem with payment. If a product is not available please do not advertise it.

Poor customer service