SC

Sinéad Cunningham

Ireland

Reviews

Review of Glossybox UK

Review of HUNDRED


Rated 1 out of 5 stars

No gloves no refund don't buy deplorable customer service

Availed of a great offer 2 pairs for 100. However when shipped it was put on the customs declaration that goods were worth closer to 200.
I then get an email from Irish revenue advising a charge of import fees of 62 euros was due to release for delivery. If I did not pay they would be returned to sender.
I refused to pay the outrageous charge and the gloves were returned. Royal Mail tracking confirmed delivered back to sender.

I have emailed countless times, zero response, zero refund and no gloves.

Utter joke at this stage hence the 1star, I cannot recommend this company at all. Deplorable customer service.

Finally a response other than an automated email.

Please note the royal mail tracking number
LO353053710GB has verified it was delivered to Sender. Confirmation I did not receive the order, they will only deal with you as the sender it was delivered to Sender by Brentwood DO in Thursday the 21st of November at 13.37.

I simply want the cost refunded therefore could you kindly check your system for that specific date and time?





November 4, 2024
Unprompted review

Reply from HUNDRED

Hi Sinéad,

We understand your frustration regarding the customs charges, but as stated in our terms and conditions, customs fees and import duties are the buyer’s responsibility and are set by your local authorities, not us.

Regarding your refund, we have not yet received the returned parcel, which is why it has not been processed. If a parcel is refused, it is the buyer’s responsibility to ensure it is safely returned to us. While tracking may show it was delivered, it has not been scanned into our warehouse.

Our team has already communicated this to you privately, and as soon as we receive the parcel, we will process your refund. If you have any further updates or tracking details, feel free to share them.

- Team THG

Review of Cloud 10 Beauty

Review of Valley of Roses Kilkenny Ltd


Rated 4 out of 5 stars

Great testers to try

A good sized tester bottle to try over several weeks. I docked a star as the sticker was on the packaging rather than the bottle.

September 6, 2024

Reply from Valley of Roses Kilkenny Ltd

Hey Sinead, thanks so much for your honest review & supporting our small Irish business :) Use code THANKYOU for 15% off your next order ✨✨✨✨

Love 🧡
Andriana and all girls from VOR team

Review of Tipperary Crystal

Review of PharmacyStore.ie


Rated 5 out of 5 stars

Easy online ordering and prompt…

Easy online ordering and prompt delivery. So good I reordered!

October 17, 2022

Reply from PharmacyStore.ie

Thank you so much Sinead. Your review means a lot to us and lets us know we’re on the right track!
The PharmacyStore Team

Review of MYLOOK.IE


Rated 5 out of 5 stars

Support Irish business keep up the…

Support Irish business keep up the great work ladies.

October 23, 2021

Reply from MYLOOK.IE

Hi Sinead, thank you so so much for your words of encouragement. we really really do appreciate you support to local irish business.
best wishes
Mary& Shauna
@MYLOOK.IE