French Crown Reviews 1,822

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are particularly satisfied with the quality of the products and the service provided. Consumers also appreciate the high-quality materials and the meticulous attention to detail in the garments. People highlight the excellent customer service, noting that the representatives are helpful and responsive. The reviewers also mentioned the products offered by the business. However, some consumers express mixed feelings regarding their orders, while others report issues with delivery times and occasional errors. Despite this, the company generally receives positive feedback for its commitment to resolving issues and ensuring customer satisfaction.

Based on these reviews

Rated 4 out of 5 stars
Verified

Running into delivery issues. Still have not received 2 orders and one was placed way back on 8/29. Have received 2 others since, but that particular one is still hung up somewhere. I also have one... See more

Company replied

Rated 4 out of 5 stars
Verified

There is an amazing selection to choose from. Ones that I selected I have reordered for family that all of us love. We always feel very special and distinctive. Love your company!

Company replied

Rated 4 out of 5 stars

The courier delivery boy confirmed me of his delivery only 5 mints before while I was taking lunch. Pl. give their contact no, on the day of delivery (as that of flipkart etc.) so that we can comm... See more

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Rated 4 out of 5 stars
Verified

The jacket I ordered arrived in the wrong size. I ordered a short and received a regular. Customer service was great. They offered several options to make things right. Other than being the wrong size... See more

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Rated 3 out of 5 stars
Verified

This is not your fault but my recent order was not delivered to my home, but to a Tabac in a totally different town 20 minutes and 20Km away. I note that delivery was not via UPS but a local subcon... See more

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Rated 5 out of 5 stars

I ordered the Bandhgala suit and unfortunately the jacket was the wrong size. Without fuss or hesitation John D'Costa offered me another jacket in exchange and to ensure it was the right fit, he... See more

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Rated 5 out of 5 stars
Verified

The blazer was well-made, with quality materials and craftsmanship. I was totally pleased with the fit, color, materials. Details were made down to inner lining! Will purchase from French Crown in the... See more

Company replied

Rated 3 out of 5 stars
Verified

In the last 2 years, I have patronized French Crown. My first experience was great with 1 suite and 2 blazer. After that experience, my subsequent experiences were not that amazing: 1. You mess up a... See more

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Rated 5 out of 5 stars

The sizing guide was spot on, and the shirts fit perfectly. The fabrics and quality of the stitching are excellent as well! Last, but not least the customer service rocks! John D'Costa was particularl... See more

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Rated 5 out of 5 stars

Great Experience with French Crown! Had a great experience communicating with Veronica — she was super helpful and responsive. My shirt was a bit too loose, and the French Crown team exchanged it for... See more

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Rated 5 out of 5 stars

Shirts from this brand are awesome... Great Quality...Worth the Price...Only thing is they should introduce one more size option as 36XS keeping indian customers in mind as starting point.

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Rated 5 out of 5 stars

My first order had an error, likely due to a misunderstanding with the measurement scale, as I’m used to the U.S. system. The item turned out much smaller than I expected. After I informed them, they... See more

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Rated 5 out of 5 stars

All FC fabric and stiching is very good last month during my daugter marriage I have weared FC pants and shirts everyone asked me - I have recommended them showed them in mobile. Very happy with you... See more

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ French Crown Delivers Every Time I’ve been wearing French Crown shirts/suits for about 5 years now, and I can confidently say their quality is unmatched. The fabric, fit, and attention to... See more

Company replied

Rated 5 out of 5 stars

The product was just what I was looking for. I wanted comfortable boxers with material being cotton or linen only. Because other synthetic material, as I have found is not good for air, blood circula... See more

Company replied

Rated 3 out of 5 stars
Verified

I was going to give five stars, but I have had some issues in the two days I have had my suit and slacks from them. The first issue is that the slacks are not tapered/cut the same. One of them (th... See more

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Rated 5 out of 5 stars

I received my green Spanish suit from French Crown—the jacket and shirt fit perfectly, but the pants were unfortunately too small. I reached out via email, and they responded promptly, requesting my m... See more

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Rated 5 out of 5 stars

I had a wonderful experience with this company, Royal Crown, who assisted my way beyond my expectations! Jon D’Costa was very, very accommodating, friendly, and made me feel proud to be a customer! I... See more

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Rated 5 out of 5 stars
Verified

Quality and Value. French Crown provides high quality menswear at a great value. The transaction is easy and I'm always impressed with the quality of FC closing. I strongly endorse French Crown!

Company replied

Rated 3 out of 5 stars

I ordered several shirts from French Crown and never had a problem until recently. I ordered 2 shirts and after almost 2 months now, I still have not recieved anything. I contacted via email but to on... See more

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Rated 5 out of 5 stars

My partner ordered shirts for me that were too big. Contacted customer services and my contact there, John D'Costa was a great help. Managed to re-order the correct sizes with no issues. Have used... See more

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Rated 5 out of 5 stars

Wow! I was totally won over by the superior customer service I received. French Crown took care of my issue professionally and with ease. I am a lifelong satisfied customer, and I look forward to cont... See more

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Rated 5 out of 5 stars

I have ordered many shirts and trousers from this company over the last 6 months and have been utterly delighted with their service. We had 1 mistake for which I Emailed them, and they acknowledged it... See more

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Rated 5 out of 5 stars

French Crown listened to my problem with the color of the suit and corrected the problem very quickly. They even let me keep the suit I recieved first and let me pick a new suit Free of charge. That... See more

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Rated 5 out of 5 stars

I had an amazing experience with French Crown's customer service! When the pants I ordered didn't fit, they immediately offered a complimentary exchange. They made the process so easy, even offering... See more

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Rated 5 out of 5 stars

The clothing is extremely well made and luxurious. I haven’t seen anywhere else that offers this kind of quality at this price point. I’ve been searching for a store like this for a long time and I’ve... See more

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Rated 5 out of 5 stars

The persistence of the customer service department resulted in a garment that was both the color I needed and the perfect fit. I ordered a waistcoat for my husband to wear at our daughter's wedding.... See more

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Rated 5 out of 5 stars

The service I received from Yashpal was amazing, He went above and beyond , I was buying 20 Shirts and 20 Blazers for my choir, the price was good and the delivery was fast. When we got them we we... See more

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Rated 5 out of 5 stars

Im very happy with the French crown staff specially Veronica, she is so kind and patient, she makes the process so easy to resolve my concerns, im so glad to had a type of person like Veronica as my a... See more

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Rated 5 out of 5 stars

They have excellent customer service this will be my 3rd tux I purchased from them and they have all been excellent quality

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Rated 5 out of 5 stars

I ordered the wrong size suit jacket and they helped me with the exchange process right away! It was so easy and I didn’t even have to send back the wrong order so we’re gifting it to a friend!

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Rated 5 out of 5 stars

I am a regular customer of French Crown having several dresses of this company in my wardrobe. All of them are of very good quality cotton fabrics having beautiful and novel designs.

Company replied

Rated 5 out of 5 stars

Thanks for Monika for guiding me and making me the purchases for past two years and every time supported me in exchange of products . Thank you French Crown

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Rated 5 out of 5 stars

I feel you should offer some amount of customisation to make it more delights and grace when one wears your brand.

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Rated 5 out of 5 stars
Verified

High quality products, a very large choices and shipping is reasonable

Company replied

Rated 5 out of 5 stars
Verified

Received the Jacket in excellent condition and was over the moon with the fit and quality, I will highly recommend

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Rated 5 out of 5 stars

hi, i ordered 5 shirts, all five XL. quality is fine. model arrived as expected. all good. three of them where too large though...i asked for a return for those three and they were fast on the an... See more

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Rated 5 out of 5 stars

Veronica was extremely helpful and I really love using this website. Brand will definitely be using again!

Company replied

Rated 5 out of 5 stars

The FC company clothing material is of good standard and the stitching style is awesome. I have become a regular customer of FC since 3 years.

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Rated 4 out of 5 stars
Verified

Good website, good company to do business with and also good products but need some improvement on communication regarding to shipping time and unavailable products, thank you!

Company replied

Rated 4 out of 5 stars
Verified

Very well put together suit. Fit on point!! But, I didn't get the gift that was promised, though.

Company replied

Rated 5 out of 5 stars

I absolutely recommend French Crown, great quality, great customer service (Veronica), I will definitely re-order in the future.,

Company replied

Rated 3 out of 5 stars
Verified

Was surprised of the French Crown logo stitched on the lapel. Plus the back is too tight for a 40R

Company replied

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Company details

  1. #40 of 73 best companies in Men's Clothing Store
  2. #153 of 458 best companies in Clothing Store

Written by the company

French crown is one of the globally recognized premium apparel brand for men. Since its inception, the brand has become a trendsetter for crafting high-quality dress material with various unique styles and designs. Right now we are serving 40+ countries with our multiple websites. https://frenchcrown.com/pages/about-us


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 73% of negative reviews

Typically replies within 2 weeks


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Rated 5 out of 5 stars

Amazing quality

I recently ordered the Scarpa Flow Purple Multicolour Striped Giza Cotton Shirt along with the Ivocrest-Albescent Cream Premium Cotton Stretchable Waistband Pant from French Crown, and got both customized — and I must say, I’m highly impressed!

The shirt has a rich texture and premium finish. The Giza cotton feels soft and breathable, and the multicolour stripes give it a vibrant, stylish look without being too loud.
The pants are just as impressive — the cream color is elegant, great comfort. What stood out the most was the custom fitting — it felt like both pieces were tailored just for me.
If you're someone who values both style and comfort, I would highly recommend French Crown's customization service. Definitely a 5-star experience!

October 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Good quality

A few days ago, I purchased the Coriander Green Subtle Sheen Super Soft Premium Cotton Shirt and the Periglacial Green Subtle Sheen Super Soft Premium Cotton Shirt from the French Crown website. I was truly impressed with the quality of both shirts — the fabric is exceptionally soft and comfortable.

I would also like to appreciate Monika, the executive who assisted me with my selection. Her service was very helpful and professional. I'm very satisfied with both the products and the customer support. Highly recommended!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Good

To improve your delivery, late dispatch from your side and also improves your shirt chest size always approx show less in your standard chest size as per your size chart. After all satisfactory and nice product. I am your oldest customer of your product since your company is start. Thanks 👍

October 15, 2025
Unprompted review
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Rated 5 out of 5 stars

The quality and the materiaThe quality and the material of shirt was top notch easy on sleeves, great colour, easily customisable. Supportive communicative team which reached out to me for easy size g

The quality and the material of shirt was top notch easy on sleeves, great colour, easily customisable. Supportive communicative team which reached out to me for easy size guidance and easy exchange return policy. Over-all loved it and looking forward to buy more .

June 4, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Quality as expected

Initially, I was a little concerned about whether the company was credible. Well, I must say an order was delivered on time and the quality of the shirt is as advertised. I will definitely be buying from them again.

September 30, 2025
French Crown logo

Reply from French Crown

Dear Micheal Hill Sir,

Thank you for sharing your experience with French Crown. We completely understand that trying a new brand can feel uncertain, and we are thrilled to hear that your order was delivered on time and that the quality of the shirt met your expectations.

At French Crown, we take great pride in ensuring every garment reflects the highest standards of craftsmanship, fabric quality, and attention to detail. Your satisfaction and trust mean a great deal to us, and we are delighted to know that we were able to provide you with a seamless and reassuring experience.

We look forward to serving you again and providing more stylish, high-quality pieces that you can enjoy and rely on.

With warm regards,
Team French Crown.

Rated 5 out of 5 stars
Verified

Size was on point and the color was…

Size was on point and the color was just what I expected. You cannot beat the price!

September 30, 2025
French Crown logo

Reply from French Crown

Respected Scott Sir,

We’re so glad to hear that the size was spot on and the color was exactly what you were expecting! It’s wonderful to know you’re enjoying great quality at a price that feels just right.

Thank you for choosing French Crown—we can’t wait to delight you with more stylish pieces in the future!

Best regards,
French Crown Team.

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Rated 5 out of 5 stars
Verified

Trusted Company and Good product - Review from Canada

My first experience with French Crown. From my experience with them, this is trusted. Also got a quality product to my taste as advertised. Customer service was seamless as well.

September 17, 2025
French Crown logo

Reply from French Crown

Dear Daniel Afolayan Sir,

We’re so glad to hear that your first experience with French Crown was a positive one! It’s wonderful to know that the product matched your taste and that our customer service made the process seamless.

Your trust means a lot to us, and we can’t wait to have you explore more of our collection. Here’s to many more stylish and quality purchases ahead!

Best Regards,
French Crown Team.

Rated 5 out of 5 stars

Veronica was exceptional in exchanging…

Veronica was exceptional in exchanging my shirt. I have bought dozens of shirts from them and they are of outstanding quality. If there is a problem with a shirt they are quick and responsive to replacing it.

October 14, 2025
Unprompted review
French Crown logo

Reply from French Crown

Dear David Wiley Sir,

Thank you for sharing your experience! We’re delighted to hear that Veronica provided exceptional assistance in exchanging your shirt. At French Crown, we take great pride in offering not only outstanding quality shirts but also prompt and attentive customer service.

Your continued trust and loyalty mean a great deal to us, and your kind words inspire our team to maintain the highest standards in both products and service. We look forward to serving you again and ensuring every experience with us is exceptional.

Best warm regards,
Team French Crown.

Rated 2 out of 5 stars
Verified

The shirt is not a 44 size

The shirt is not a 44 size, it is much larger, perhaps a 46 or 48. In both sleeve length and chest measurment it is atleast 1 1/2 inches larger than the other size 44 shirts I have purchased in the past. Also the button holes are too small in places, making the button entry difficult.

September 30, 2025
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Rated 5 out of 5 stars
Verified

Thank you for everything

September 30, 2025
French Crown logo

Reply from French Crown

Dear Alexis Manzi Sir,

Thank you sincerely for your kind words. It brings us great joy to know that your experience with French Crown has been so positive. Every garment we create and every interaction we have with our customers is guided by our commitment to quality, care, and attention to detail.

Your appreciation reassures us that our efforts are making a meaningful difference. We are truly grateful for your trust and support, and we look forward to continuing to serve you with excellence and dedication for many years to come.

With warm regards,
French Crown Team.

Rated 5 out of 5 stars
Verified

What made my choice was the exceptional…

What made my choice was the exceptional colors and the fabric, that you simply cannot find in retail.

September 23, 2025
French Crown logo

Reply from French Crown

Respected Sir,

Thank you for sharing your kind words! We’re delighted to hear that our exceptional colors and premium fabrics stood out and made your choice easy. At French Crown, we take great pride in offering unique designs and high-quality materials that you won’t find elsewhere.

Your feedback inspires us to continue creating garments that combine elegance, uniqueness, and lasting quality. We look forward to delighting you with more exclusive pieces in the future.

With warm regards,
French Crown Team.

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