A.K. RIKK's Reviews 576

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, often highlighting the warm and welcoming atmosphere created by the staff. Consumers appreciate the personalized attention they receive, with stylists who listen to their needs and offer expert advice. People feel valued and comfortable, regardless of their appearance, and many consider the store a relaxing destination. The quality of products and the efficiency of the delivery service are also frequently mentioned. Reviewers find the website easy to navigate and appreciate the responsive customer service. Consumers are impressed with the speed of shipping and the careful packaging of their orders. The combination of high-quality clothing, knowledgeable staff, and a welcoming environment makes for a truly luxurious and enjoyable shopping experience.

Based on these reviews

Rated 5 out of 5 stars
Verified

Always top notch sales staff and customer service. Sizes are sometimes limited but I love the selection and you will never leave feeling anything other than extremely well taken care of.

Rated 5 out of 5 stars
Verified

Chase helped pull together various options for my son's upcoming wedding, including a nice mix of summer shirts and sports coats. He has a great eye for detail and was fantastic to work with. Thanks... See more

Rated 5 out of 5 stars
Verified

Easy ordering process, checkout, tracking, etc. Shipping was super fast. The only thing I didn't love (at no fault of AK Rikk's) are the sandals I bought. (More of a designer issue and it's probably w... See more

Rated 5 out of 5 stars
Verified

Great as always. I enjoy working with Chase. He provides good input honest opinions and challenges my perspective on style and looks.

Rated 5 out of 5 stars
Verified

I loved the attentive care and pleasant attitude from Brie. She’s an absolute doll. Very knowledgeable and always there when look up to answer whatever questions I might have. I also enjoyed my libati... See more

Rated 5 out of 5 stars
Verified

AK Rikks is an incredible store with tremendous service! They really can make you feel like a million bucks here - from the service you get from the personal shoppers to the extraordinary brands they... See more

Rated 5 out of 5 stars
Verified

I have only purchased online and the service has been great! Incredibly surprised to find a store in Grand Rapids, Michigan that sells clothing that you would find on Oak and Rush Streets in Chicago.... See more

Rated 5 out of 5 stars
Verified

Gabby took wonderful care of us and was very patient. My wife tried on 5 or 6 dresses and we purchased two. The in-house seamstress measured for alterations and we left very happy!

Rated 5 out of 5 stars
Verified

My experience was great. I was well-versed in the different clothing brands after speaking with the salesperson. The personal care provided was unmatched.

Rated 4 out of 5 stars
Verified

The sales staff is excellent and non judgmental. We were greeted with offers of something to drink the minute we walked in the door. We bought a couple items and later found them both on sale elsewhe... See more

Rated 5 out of 5 stars
Verified

Used to shop in Chicago downtown, but no longer needed. They have good selection seasonally and few seasonal sales and place, people are great!! Don't miss out. It sure is more than shopping. It is co... See more

Rated 5 out of 5 stars
Verified

1.Knowledgeable about product. 2. More mid priced product than I remembered. 3. Not pushy 4. TEAMWORK! other teammates help if my salesperson not around.

Rated 5 out of 5 stars
Verified

Chase is excellent to work with and makes a great shopping experience with no pressure! AK Rikks is a very special store everything is first class - product, staff and ambience

Rated 5 out of 5 stars
Verified

I've shopped with AK Rikks for many years and they've always been consistent with Quality and knowledge one of the main reasons why I keep coming back. Character goes a long way and they have Quality... See more

Rated 5 out of 5 stars
Verified

I’m a pretty young guy who came into the store wearing a hoodie and sweatpants and looked like a complete bum. Chase treated me like any other client, and cared about my needs and styling ta... See more

Rated 5 out of 5 stars
Verified

Brea was wonderful. She was patient with me and super helpful. I didn’t feel pressure to buy anything and had so many things to pick from. Amazing selection for all my occasions and everyday work.

Rated 5 out of 5 stars
Verified

Great Job! I wonder why when taken pictures you would not include us in why they didn't take pictures of everyone I notice there was a lot of pictures of the same people and I notice no pictures of... See more

Rated 5 out of 5 stars
Verified

Gabi was very helpful. She helped with putting different looks together. She listened to my needs/wants and made adjustments so that we came up with some great options.

Rated 5 out of 5 stars
Verified

I've shopped here quite a few times and every single time I feel welcome, taken care of, and looked after. The staff is phenomenal, and the products are next level. The in-house tailoring is a huge... See more

Rated 5 out of 5 stars
Verified

Chase, Ben, Marissa and the entire AK Rikk's team were incredible. They create such a warm and welcoming experience that takes the stress out searching for pieces. 100% will be back.

Rated 5 out of 5 stars
Verified

Gabi greeted me at the door. My stylist is on leave so Gabi showed me around to the new brands being featured. She checked in regularly to add items to a fitting room and checked for additional sizes... See more

Rated 5 out of 5 stars
Verified

Rikk's you always pick the best pieces specifically for me. When I follow the advice of my stylist, who often knows my style better than I do, I will look and feel my my best! A bonus is that Rikk's... See more

Rated 5 out of 5 stars
Verified

I absolutely adore the AK family. It’s the people that make shopping there such a great experience. Everyone is so warm and welcoming, helpful and professional! Top notch personal shopping, tailored t... See more

Rated 3 out of 5 stars
Verified

The package was put together and brought up to me in a timely manner. Once I received the package and began to walk around the store to shop a little more no one asked me if I needed help, after walki... See more

Rated 5 out of 5 stars
Verified

Incredible time with Brie! Seamless exchanges. Tireless searching for the perfect shoes and shirts over our 4th of July trip from Toronto. Big city style and service, what a gem. Until next time!

Rated 4 out of 5 stars
Verified

My book came rather quickly and I definitely appreciate that my book regular retails for $75 and I found it on this website for $22.50. I have been wanting this book for years and was finally able to... See more

Rated 5 out of 5 stars
Verified

Fast response and shipping, delivering the exact product as described. Packaging is exceptional, though a little extra for what was ordered - but appreciated regardless. Will be ordering again.

Rated 5 out of 5 stars
Verified

This company is truly excellent. Their website is accurate, logical, and easy to navigate. Their customer service is immediately responsive and thorough. I could not give them higher marks, and in a d... See more

Rated 5 out of 5 stars
Verified

Gabi is great, she is attentive and listens well. I gave her the names of a few designers that I like and she introduced me to a few other designers with similar designs. She also gave good suggesti... See more

Rated 5 out of 5 stars
Verified

The quality of the clothing. The knowledge of the product and the personal experience one receives from the second that you walk in door. To feeling confident walking out the door. well done.

Rated 5 out of 5 stars
Verified

They are always so kind and the attention they give makes you feel luxuuuuurious! Special shoutout to Bethany for making amazing fashion choices for me for years.

Rated 5 out of 5 stars
Verified

I’ve been shopping with AK Rikk’s for over 30 years. Excellent customer service and they have exclusive luxury products. Always a great experience.

Rated 5 out of 5 stars
Verified

I ordered a tuxedo on line and it was shipped to me that same day, arriving the next day. It was packed perfectly. So nice to see that there is still a company that cares about handling finer garm... See more

Rated 5 out of 5 stars
Verified

Love this Moncler skirt in winter white and it arrived quick. Thank you!!

Rated 5 out of 5 stars
Verified

I recently had the pleasure of shopping at A.K. Rikks, and I have to say, it was an incredible experience, thanks in large part to Brie, who provided exceptional service from start to finish.... See more

Rated 4 out of 5 stars

It was really amazing visit to their store. Jack really helped us out with our custom requirements really excited to get our delivery next week

Rated 5 out of 5 stars

That the name was quite fascinating And I had a great experience witnessed so it will be helpful for other to make themselves better working with it

Rated 5 out of 5 stars

Absolutely love the selection at this women's clothing store! The styles are trendy and the quality is top-notch. I'll definitely be returning for more fabulous finds!

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Company details

  1. #10 of 458 best companies in Clothing Store
  2. #2 of 73 best companies in Men's Clothing Store
  3. #1 of 129 best companies in Women's Clothing Store

Written by the company

A.K. Rikk's is your luxury online retailer for men's and women's clothing, shoes and accessories. Shop 100s of designer brands. We’re tastemakers, connoisseurs of culture and ultimately, fools for fashion. We’re driven to bring luxury anew to our guests each day.


Contact info

4.9

Excellent

TrustScore 5 out of 5

576 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Always top notch sales staff and…

Always top notch sales staff and customer service. Sizes are sometimes limited but I love the selection and you will never leave feeling anything other than extremely well taken care of.

October 3, 2025
Rated 5 out of 5 stars
Verified

Great as always

Great as always. I enjoy working with Chase. He provides good input honest opinions and challenges my perspective on style and looks.

September 20, 2025
Rated 5 out of 5 stars
Verified

Fast response and shipping

Fast response and shipping, delivering the exact product as described. Packaging is exceptional, though a little extra for what was ordered - but appreciated regardless. Will be ordering again.

September 9, 2025
Rated 5 out of 5 stars
Verified

What an experience!

I recently had the pleasure of shopping at A.K. Rikks, and I have to say, it was an incredible experience, thanks in large part to Brie, who provided exceptional service from start to finish.

She took the time to listen to what I was looking for, asking thoughtful questions to make sure she understood my style, preferences, and specific needs.

What truly set Brie apart was her personalized approach. She didn’t just show me items she thought I’d like—she gave me expert advice on fit, color, and style, helping me step outside of my comfort zone while still making sure I felt confident and comfortable. She was incredibly patient as I tried on different pieces, offering honest feedback without being pushy. It felt like she was genuinely invested in making sure I loved everything I tried.

The shopping environment at A.K. Rikks itself is top-notch. The store is beautifully laid out, with high-end fashion that’s both stylish and accessible. But what made this experience even better was Brie's attention to detail and her seamless assistance. She was always available when needed but never hovered, giving me the perfect balance of personal service and freedom to explore.

By the time I left, I felt more like a friend than a customer. Brie made the entire shopping trip a fun and enjoyable experience, and I walked out with an amazing dress that I absolutely love. I can't recommend A.K. Rikks enough, and if you’re fortunate enough to work with Brie, you’re in for a truly special experience.

September 12, 2025
Rated 5 out of 5 stars
Verified

Great Service!

I have only purchased online and the service has been great! Incredibly surprised to find a store in Grand Rapids, Michigan that sells clothing that you would find on Oak and Rush Streets in Chicago. A.K. Rikk's has all of my favorite brands. Would love to see them put together a seasonal look book. If I am ever in Grand Rapids, I will be sure to stop in!

August 29, 2025
Rated 5 out of 5 stars
Verified

Used to shop in Chicago downtown

Used to shop in Chicago downtown, but no longer needed. They have good selection seasonally and few seasonal sales and place, people are great!! Don't miss out. It sure is more than shopping. It is comunity and gathering.

July 31, 2025

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