First Tutors Reviews 4,805

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. They appreciate the platform's user-friendly website, which makes it simple to find and connect with suitable tutors. People also value the thorough background checks conducted on tutors, which gives them confidence in their selection. The staff is described as supportive and helpful. Consumers consistently praise the service for its straightforward approach and fair pricing structure, particularly the one-off finder's fee. They also appreciate the ability to set their own rates and connect directly with students. However, some reviewers expressed mixed opinions about the customer service, and some found the website interface clumsy.

Based on these reviews

Rated 5 out of 5 stars

I have been a tutor with First Tutors for many years, and they have always been a great way for students to make an initial contact with me regarding tuition. We can then communicate via the website a... See more

Rated 5 out of 5 stars

I am very grateful to First Tutors for helping me find trustworthy families whose sons and daughters want to learn Spanish

Rated 5 out of 5 stars

I have been a tutor for Firsttutors for 9 years and I have been really happy working with them. They have been really supportive in helping me find reliable clients, they respond to message promptly... See more

Rated 5 out of 5 stars

I have been a tutor with First Tutors since 2013. They answer any queries I have almost immediately and I love the fact that it is a flat fee upfront for parents/ tutees. I have come off another pla... See more

Rated 4 out of 5 stars

I have been a tutor with First Tutors for about nine years. It has been a positive experience throughout that time. Communication with the client is always straightforward and nearly always ends up wi... See more

Rated 5 out of 5 stars

First Tutors does not fleece or extort continual high commission charges from parents or tutors. It is a one off payment system. Many other tutor sites take complete control of all payments and t... See more

Rated 5 out of 5 stars

I've been a tutor on FirstTutors for about 4 years. Since its main competitor got greedy 2 years ago, FirstTutors has become my main point of contact for new students. I particularly like their chargi... See more

Rated 5 out of 5 stars

Simple, affordable, reliable tutor service for both tutors and families / users, meaning finding the right connection is very straightforward. There are no hidden costs - just a one-off fee. Tutors ha... See more

Rated 5 out of 5 stars

First Tutors is an excellent platform for private tutors. I like how you can set your own rates and be reviewed by clients. They’re also efficient if you have any issues. I think from the client’s poi... See more

Company replied

Rated 5 out of 5 stars

John provided some Math GCSE support to my son as he was struggling. I only contacted John couple of months before his GCSE exam and I'm so so happy that with John's help, my son passed his exam.... See more

Rated 5 out of 5 stars

First tutors are the excellent tutoring service in the UK. I mainly use first tutor now as they don’t charge high commission charges from parents or tutors. They only charge the one off finder fee pa... See more

Rated 5 out of 5 stars

Superb website! As a tutor First Tutors have put me in touch with a number of potential tutees, all of whom were relevenat - which can't be said of all websites

Rated 5 out of 5 stars

First Tutors is an excellent and organized link that sends us good students to deal with. In my opinion, I like this link because it brought me good students, and they are all respectful. I will alw... See more

Rated 5 out of 5 stars

I signed up for a number of online tutoring platforms a couple of years ago. Most of them have been a bit of a waste of time, but First Tutors, after a slow start, has always provided me with qualit... See more

Company replied

Rated 5 out of 5 stars

I have been blessed by this platform. It has given me the opportunity to meet new pupils, improve their learning and support parents where their child might not have a science teacher at school. I ha... See more

Company replied

Rated 5 out of 5 stars

I have been using First Tutors since I started doing this service . First Tutors has been truly inspirational , a lovely platform for where my skills are advertised . They are an excellent platf... See more

Rated 4 out of 5 stars

First Tutors is the best platform I've used for obtaining clients. Their business model works well and they have quick and responsive customer service except in one regard. If a spiteful 'client' leav... See more

Rated 5 out of 5 stars

Without any shadow of doubt, First Tutors are the best tutoring service in the UK. All of their leads are totally relevant and the customer service team, if ever needed, are excellent no matter what... See more

Rated 5 out of 5 stars

I have been a tutor on First Tutors for over 10 years and now it is the only site I use. I am very happy with the excellent customer service - they even replied to a query on Bank Holiday Sunday! - a... See more

Rated 5 out of 5 stars

I have been a tutor with First Tutors for a decade. They are the only agency I would entertain as a tutor. Their team are unfailingly efficient, helpful, prompt and courteous. Their business model is... See more

Rated 5 out of 5 stars

I have had a great experience being registered as a tutor with tutor first for at least 6 years. I have always found them to be an excellent team to work with, supportive and quick to respond to any q... See more

Rated 4 out of 5 stars

Goof platform, although when I’ve hired a tutor myself, I have paid for their details and then they did not do the job as planned. I asked for a credit but there was no further news on this.

Company replied

Rated 5 out of 5 stars

Very professional, accessible and available when neeeded. The advice and information available is second to none. Thank you First Tutors.

Rated 5 out of 5 stars

.First Tutors provide an excellent service in matching students to tutors. I have used them for about 10 years and found them to be professional, fair and reliable.

Rated 5 out of 5 stars

Working with First Tutors has been a truly rewarding experience. The platform is well-organised, easy to navigate, and provides a great level of support for tutors. I appreciate how they allow tutors... See more

Rated 5 out of 5 stars

I have been using this company for years and it is a great platform for connecting professional quality tutors and reliable, long-term students.

Rated 5 out of 5 stars
Invited

I am a child & family support worker and I joined First Tutor to find a 8 year old child I am supporting some art lessons. When I found an art tutor they always kept in close communication and adapted... See more

Rated 5 out of 5 stars
Invited

I've been very happy with First Tutors. 1. I have got good students through the website. 2. Apart from the initial finder's fee, First Tutors does not ask for any money per student. 3. The... See more

Rated 3 out of 5 stars
Invited

The fees that First Tutors take for UNLOCKING TUTOR DETAILS is too much. This is felt even more when we are not happy with one tutor and if we search for another one and have to pay the UNLOCK FEE ag... See more

Company replied

Rated 4 out of 5 stars

We were very pleased with the Tutor we received and he was well worth the money we paid. We did only receive 1 tutor who was willing to teach A Level Further Maths though and because he was excellent... See more

Rated 4 out of 5 stars

I am a tutor for first tutors and have found them straightforward and honest in all their dealing with me. Having spent 26 years in teaching my only criticism is when I see 6th form students in their... See more

Rated 5 out of 5 stars

I was apprehensive at first as I have only had previous tutors through word of mouth. I loved the fact you were given several tutors to choose from and you could read about them before making contact.... See more

Company replied

Rated 3 out of 5 stars

I was looking for a tutor for a half hour piano lesson for a beginner The options you highlighted started with one hour While corresponding with the tutor I mentioned half hour but I was not advi... See more

Company replied

Rated 5 out of 5 stars

The process of finding a suitable tutor was simple and straightforward. The background checks had been completed by First Tutors so I felt confident in going ahead and contacting the person with the b... See more

Rated 4 out of 5 stars

The whole process is very easy and well explained, and no money charged until you have selected a suitable tutor. The first tutor we contacted was a little slow in getting back to us and probably onl... See more

Rated 5 out of 5 stars

First time in using this site, so glad we fell upon it. Very easy to use, found a tutor straight away who replied immediately, we are in regular contact by email & ready to go after the summer. The on... See more

Rated 3 out of 5 stars

I have just been introduced to a tutor and am happy with that part of the site. It was not clear up front that there is an introduction fee. The terminology on the site does not make it clear and feel... See more

Rated 3 out of 5 stars

I found really good tutors available and quickly found one that met my criteria in my area, so in that sense is a great site. However, the website is unclear about how to select a tutor and when you... See more

Rated 3 out of 5 stars

The website seems to have good set of tutor database and helps finding one as per requirement. However it lacks a good interface. At various points, I found it clumsy and basic. Apart from that p... See more

Company replied

Rated 5 out of 5 stars

I was contacted quickly after joining the site by a lady who fitted all my criteria. We met up and she hit it off with my daughter so they began working together. There was no fuss just exactly wha... See more

Rated 5 out of 5 stars

Farhana has been an incredible tutor for my daughter Liyana. From the very first lesson, she built a warm and encouraging environment that helped Liyana grow in both confidence and academic ability.... See more

Rated 5 out of 5 stars

I've been listed on the First Tutors for a number of years and have been very happy with the quality and commitment of the students that have found me via the website. First Tutors is very fair in ter... See more

Rated 5 out of 5 stars

I have been a tutor on the site for about five or six years now, and I have found it to be a thoroughly professional and easy place to obtain work. I have had no negative experiences whatsoever and I’... See more

Rated 5 out of 5 stars

I am a maths tutor and I have been with First Tutors for more than 10 years. They have always provided me with a consistent supply of quality students. The site is easy to use for both student and tut... See more

Rated 5 out of 5 stars
Verified

I've been with First Tutors since 2012 and they're so easy to work with. I like that they take a finder's fee and after that we make our own arrangements. Excellent communication the few times I've... See more

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Company details

  1. Tutoring Service
  2. Educational Institution
  3. Private Tutor

About First Tutors

Information provided by various external sources

We're here to help you! Just Contact our customer services.

First Tutors

Written by the company

Tutor Reviews
We gather 1000s of tutor reviews every month.
References & ID checks
Have confidence that your tutor's identity is genuine. All of our tutors must pass identity checks, plus we take up at least 2 references. These references are passed on to you once you've selected your tutor.
7 Day Support
Not sure about something? We have a team of experienced, caring people on hand to help 7 days a week.
No Tutor, No Fee
Contact as many of our tutors as you like through our website for free. You only pay when you're ready to hire one as your tutor.
Find the Perfect Tutor
If things don't work out with your tutor, just leave them a review and you can choose another one for free. With over 20,000 listed tutors, you're bound to find one that's just right for you!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

A great way for potential students to make contact

I have been a tutor with First Tutors for many years, and they have always been a great way for students to make an initial contact with me regarding tuition. We can then communicate via the website about availability, student needs and where tuition is preferred to take place, before we agree to start tuition. Then contact details are shared and they can contact me directly. It works out very well for me and the students.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

First Tutors

Very professional, accessible and available when neeeded. The advice and information available is second to none.

Thank you First Tutors.

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

Unclear terms and conditions

I was charged the finders fee even though I did not use the tutor and we had not met. I also found the fees listed were not clear and not correct. I was refused a refund and would not recommend this business.

September 11, 2025
Unprompted review
First Tutors logo

Reply from First Tutors

Dear Sue,
We are sorry to hear this and would like to help you find a replacement tutor free of charge which is part of our customer guarantee policy. I am unable to find your account so please let us know your details via email so that I can look into what happened and help you resolve this incident.

Kind regards
First Tutors
Customer Service Team

Rated 5 out of 5 stars

Working with First Tutors has been a…

Working with First Tutors has been a truly rewarding experience. The platform is well-organised, easy to navigate, and provides a great level of support for tutors. I appreciate how they allow tutors to connect directly with students and families, making the process efficient and transparent. I highly recommend First Tutors to both educators and learners.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Tutor for Firsttutors for 9 year!

I have been a tutor for Firsttutors for 9 years and I have been really happy working with them. They have been really supportive in helping me find reliable clients, they respond to message promptly and offer lots of helpful other assistance. I would strongly recommend working with them either as a tutor or as a client!

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

John Hill Maths Tutor

John provided some Math GCSE support to my son as he was struggling. I only contacted John couple of months before his GCSE exam and I'm so so happy that with John's help, my son passed his exam. He said John explained Maths in a way my son could grasp and understand. Thanks John

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Superb website

Superb website! As a tutor First Tutors have put me in touch with a number of potential tutees, all of whom were relevenat - which can't be said of all websites

September 2, 2025
Unprompted review
Rated 4 out of 5 stars

I have been a tutor with First Tutors for about nine years

I have been a tutor with First Tutors for about nine years. It has been a positive experience throughout that time. Communication with the client is always straightforward and nearly always ends up with a match. I don’t think I have ever had to ask for their help which says much about the way their system works. I have never felt the need to try another platform.

August 30, 2025
Unprompted review
Rated 4 out of 5 stars

Goof platform

Goof platform, although when I’ve hired a tutor myself, I have paid for their details and then they did not do the job as planned. I asked for a credit but there was no further news on this.

August 28, 2025
Unprompted review
First Tutors logo

Reply from First Tutors

Dear Patricia,

I am very sorry to hear that things didn't work out with your tutor. I can't find an account in your name though so I will reach out to you via TrustPilot to get your account details so we can explain how you can find a replacement tutor free of our finder's fee.

Kind regards,
First Tutors

Rated 3 out of 5 stars

I have only had one client.

I have only received one client in 10 months.

August 23, 2025
Unprompted review
First Tutors logo

Reply from First Tutors

Dear Jessica,

Thank you for your review.

I appreciate it's disappointing not to have received more clients through this service since you joined. I have checked and your tutor profile appears prominently for your location but I'm afraid we cannot control whether clients chose to contact you.

I would recommend you have a look at other tutors in your location who offer the same subject and levels as you: this will give you an indication of the competition and whether you may need to adjust your profile. You might also like to consider offering a discounted first lesson as an incentive to attract new clients.

If you have any questions or need assistance please email our support team.

Kind regards,
First Tutors

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