Direct Ferries Reviews 10,146

OK good oversight of the possibilities so booking proces is good. But the final price is higher than expected. Disappointing. One hour before departure is a long time when you have to drive over fr... See more

Hello, Maybe i'm a little early with this response. We still have to take the ferry from Hirthals to Kristiansand, and 3 weeks later back to Hirthals. As it is our first time going to Norway, it too... See more

We’ve used the service many times, we find it to be our finest choice when travelling to England. We board in holland in the evening and after a normal night’s sleep we leave the boat feeling fresh an... See more

Many facilities - also for children - but I think we could have also used one quiet area ;)

Avoid this company – they’re an unworkable middle-man. I booked a ferry through them and needed to make a small change. After days of delays, I was told to pay a £24 change fee, which I did. Minutes... See more

De overtocht betrof een traject van LA PALMA S/C naar LAS PALMAS. Er werd voorgesteld dat het om een directe verbinding ging, maar dat bleek geenszins correct. Eerst werd gevaren van LA PALMA S/C na... See more

I ordered tickets online but I didn't receive them on time, Then I bought tickets at the ferry desk and so I paid twice for the same tickets. After a complaint at Direct Ferries they returned my m... See more

Direct Ferries is fine until something goes wrong and then you're in trouble. We had one leg of a return ferry trip from Sardinia to Corsica delayed because of the weather. At this point Direct Ferr... See more

Amazing customer service, rarely have I come across a company who goes the extra mile for the customer. We had an issue regarding our passports and weren't able to board the ferry. They were able to n... See more

We had a top experience using the ferry service from Spain to Morocco! Booking online was super easy, and check-in felt just like an airport—fast and smooth, with no need to print extra documents. Pe... See more

Quite good, but to change the booking gave some inconveniences. Not so clear with the app and following emails etc… bit confusing

Update: Direct ferries have now refunded us for the service which is appreciated. Direct Ferries sold us tickets for a company that does not exist - we turned up to find the ticket collection sit... See more

We booked a ticket via Direct Ferries - everything went smooth - payment, process even the changes 1 hour later. Problem is we paid for the ticket voor de Øresund Bridge Pass (Malmo to Copenhagen) b... See more

Direct Ferries shows the available ferries from a specific port, but also the alternatives from ports nearby. Most useful to have all options in a single view.

Easy to book, however seems not all classes are available to book. only normal and business class. For buquebus ferry colonia-buenos aires there is also a special class available (first class)

I recently used Direct Ferries to purchase over 15 ferry vouchers while touring in Italy. My last day in Italy I purchased vouchers for Caremar Ferry and the Caremar Rep refused to accept my voucher... See more

My experience with Direct Ferries so far has been excellent. Made multiple bookings for a family motorhome trip to Sicily via Sardinia in August 2025. Needed to add a passenger to several crossings fo... See more

Rating: ★★★☆☆ We recently traveled with Direct Ferries for the first time from Puttgarden to Rødby Havn and back. Overall, the experience was decent, but there are a few points... See more

Snel en efficient I booked at 10 but on the document I received via mail is 11 indictaed. Suppose it is local time. For us 10:00.

Bought tickets on line for Liberty Line from Milazzo to Lipari and back. Received tickets via email and everything went very well

Service en app is top en de after service is geweldig. Vooral gericht ook op 1 medewerker Marl… ze is top. Dank!

Very good and clear booking system, extra service options are pushed a bit to hard, very quick and adequate booking confirmation!

Taking good care of your booking. Never failed me once!

Easy to book, no commercial hocus pocus, thank you!

No phone number available after a mistake while booking. Mistake because of strange behavior of the website

Good service

Relax, nice and chill

de booking is snel en easy

They compare with different providers. And were even some 10% cheaper than when booking directly through the actual ferry line. They did however book the breakfast buffet on the following day. Accordi... See more

DFDS is a very convenient way to cross over to the UK. It is a ferry - not a luxury cruise liner. That being said, I have to compliment the staff for their politeness and friendliness. We had lunch at... See more

Clear website. Acceptable prices, though they increased by the day and even at the moment when we were booking. Made a mistake with the return date. Called immediately and they could help we to un... See more

Very fast booking process, and unless some negative messages/reviews as well on internet, I am very satisfied in the way I was helped. Next morning I had an email yet, and had some extra questions, an... See more

I am pretty loyal sailing pretty much each year with DFDS to the UK and back. I love to spend two hours on the ship, to have a rest after 300 km drive and up to another 400. I'd love to sleep on the v... See more

It is all difficult to realise the boardingpass and There is Nothing to find about the location of the depart and how how to handle the car when you are earlier, parking? Where is The entrance? Give... See more

Tickets are cheaper than when purchased from the carrier. One word of caution however; in theory you can change your tickets, but it is not possible to do so online. You will need to phone customer ca... See more

Booking the ferry took a lot of time, and at the end it was not clear whether payment and booking had succeeded or not. The next day on my creditcardaccount I could see that payment had been accepted... See more

use Direct ferries all the time, have no problems with the service, just find the extra charge for using my mastercard a bit off.This I, find in this day and age not very user friendly, costs are hig... See more

Finding the right ferry can be complicated if you don't know the port's name. Also the fact, that direct ferries represents different companies can lead to discussions. I booked a roundtrip to Cors... See more

Quick and reliable booking. Only frustration is that cancelation option is expensive (for 2 persons more than 50 EUR for a booking of EUR 315) and still has a 48 hour before departure time limit.

Comparing price and options was just OK. But the pop-ups trying to push you to book instantly, opt for unwanted services and insurance were very annoying up to the level of deceitful

Easy to book from Rotterdam to Hull. Actually wanted to check to coming back via a different route, perhaps via Zeeburg or Calais. Same price as P&O direct - what are the advantages?

We booked various crossings via Direct Ferries. Their offer is complete and up to date, the payment and ticketing work without any hesitation and the prices are OK. [

Could become better. Booked priority, getting worked fine, getting off not! No priority getting off while paid for it. Second chance saturday at 4 in the afternoon.

Perfect booking tool! The result was much better than booking at the actual ferry service's own website. Curious to see how the trip turns out!

Easy to use, all options are shown even combining different companies. List is ascending in price. Cheaper than the company’s own website.

I tried to book a ferry on Monday from Hirsthals to Kristiansand for 180 euro in stead of a confirmed booking i got a reservation acknowledgement and a 48h wait period. After a while I received an e... See more

This is a transparant reservation system. The added benefit is that you can stop and continue at a later time.

Website is goed en alle parameters zijn makkelijk te vinden en in te vullen. Snelle communicatie via email.

nice clean boat,food very tasty but a bit expensive if you have a family,no cheap options?always on time..

Boeking Ferry Barcelona ->Palma prima verlopen, en straks nog eentje Rostock->Trelleborg !