Payment keeps failing - no human assistance..
Payment keeps failing. Spoken to bank, no issues my side.
Chat bot just sends you around in circles, with no way to actually speak to a human - very frustrating when I am trying to give you my money, yet it's being made impossible to book?!
October 2, 2025
Unprompted review
Reply from Direct Ferries
Hello,
Thank you for taking the time to leave your review, we really appreciate all feedback.
We are sorry that you experienced issues on our website, we have passed on your feedback to our technology team to investigate the issue and make improvements so your next experience with our website will be much smoother.
Please don't hesitate to get in touch with us and we will be happy to assist you with this booking.
Kind regards,
Direct Ferries