IT’S A RIP OFF DON’T USE THEM!
Very poor communication we are in st.lucia at the moment meant to take the ferry to Martinique on Sunday and when we mentioned this to the hotel receptionist she told us there is no ferry to Martinique on Sunday 12/10/2025 we received no email to let us know that there would no ferries leaving St Lucia BUT the worst thing was they book the ferry for August which we never ask but send us confirmation for the correct dates we wanted, that’s a bit messed up and had the cheek to hold back £37.08 plus we paid for travel insurance. IT’s A RIP OFF DON’T USE THEM!
Reply from Direct Ferries
Hello Fleur,
Thank you for taking the time to share your feedback. We sincerely appreciate your input, as it helps us identify areas for improvement.
We are truly sorry to hear that your experience did not meet your expectations.
Unfortunately, as you have not provided a booking reference beginning with DFP, we are unable to locate your booking. Please provide your booking reference, or contact us via our Messenger for further assistance.
Kind regards,
Direct Ferries