DID Electrical - Limerick Reviews 345

TrustScore 5 out of 5

4.9

Unit 11, One Shopping Park, Childers Road, Singland, V94 RK44 Limerick, County Limerick, IE


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Rated 5 out of 5 stars

I went to look for a replacement laptop at DID, Childers Rd, Limerick. I was met by Austin and explained my use for the laptop and the available budget. He was very personable and took time to underst... See more

Company replied

Rated 5 out of 5 stars

Enquired about a tv with Stephen explained what I required, he had no hesitation in explaining what tv would be right for me. I have the tv a couple of weeks and is exactly what I was looking for. Wo... See more

Rated 4 out of 5 stars

I went today to purchase a dryer chris was so helpful in the Limerick childers road store even went to speak to manager when I asked him could he do a better price was so helpful even arranged deliver... See more

Company replied

Rated 5 out of 5 stars

they team were so lovely and willing to help, soravana help me choose the gifts and gave good guidance on what was best, honestly it is a brilliant store

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Company details

  1. Appliance Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. TV store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 23 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 50 years. Things have changed a lot since we opened the doors of our first store back in 1968 on Mountjoy Square in Dublin – and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • Unit 11, One Shopping Park, Childers Road, Singland, V94 RK44, Limerick, County Limerick, Ireland

  • (061) 540 224

4.9

Excellent

TrustScore 5 out of 5

345 reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Great service

Eoin was very helpful

October 10, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Bryan,

We're happy to hear that the assistance was helpful. Thank you for your positive feedback; we appreciate it.

Thanks
DID Electrical

Rated 5 out of 5 stars

great experience

I must greatly appreciate the Coustomer service at your limerick store. Stephen was very versatile, about all the products. he helped me chose the right product. I got the best deal comparing with any other home appliance stores.

October 2, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi VIPIN,

We appreciate you sharing your experience at our store. We're happy to hear that a team member was so helpful in helping you choose the right product and that you got a great deal. Thank you!

Thanks
DID Electrical

Rated 5 out of 5 stars

I had a very good experience and Marie…

I had a very good experience and Marie was very helpful and friendly!

October 7, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Rosie

We're happy to hear that you had a very good experience. We appreciate you letting us know about your positive interaction!

Thanks
DID Electrical

Rated 5 out of 5 stars

Great approach by a staff

Great approach by a staff. (We were served by Eoin in Limerick store). Very helpful and competent. Good place to buy.

October 10, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Marek,

We're happy to hear about the great service you received in our Limerick store. We appreciate your positive feedback regarding our staff's helpfulness and competence.

Thanks
DID Electrical

Rated 5 out of 5 stars

The service provided was great

The service provided was great. Munirah’s took her time to answer all my questions

October 10, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Divine

We're happy to hear that you received great service and that all your questions were answered thoroughly. We appreciate your positive feedback!

Thanks
DID Electrical

Rated 5 out of 5 stars

Greeted when we entered the store in…

Greeted when we entered the store in childers road limerick and Marie ,was very helpful. She took time to explain the product and the available option to us.Will definitely shop in this store again.

October 8, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hello 👋

Thank you very much for your review and rating! Very much appreciated 🙂

Kind Regards

The DID Team

Rated 5 out of 5 stars

Haku was brilliant in finalising the…

Haku was brilliant in finalising the sale and jake gave good advice in choosing my Earbuds, both fabulous guys

October 9, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hello 👋

Thank you very much for your review and rating! Very much appreciated 🙂

Kind Regards

The DID Team

Rated 5 out of 5 stars

I was looking for a video doorbell and…

I was looking for a video doorbell .Eoin in the Limerick branch was very helpful and pleasant to deal with.He gave me advice on the different brands and showed what they had in stock .
The one I purchased was great value for money and very easy to set up .

October 7, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hello 👋

Thank you very much for your review and rating! Very much appreciated 🙂

Kind Regards

The DID Team

Rated 5 out of 5 stars

Helpful staff.

Marie and Peter went out of their way to help us.

October 6, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Helena

We appreciate you sharing your positive experience. We're so glad that they were helpful and supportive during your visit with us.

Thanks
DID Electrical

Rated 5 out of 5 stars

Maku and Marie were very helpful in…

Maku and Marie were very helpful in finding the correct item.

October 8, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hello 👋

Thank you very much for your review and rating! Very much appreciated 🙂

Kind Regards

The DID Team

Rated 5 out of 5 stars

I had an absolutely fantastic…

I had an absolutely fantastic experience in DID Electrical Limerick last week. Stephen went above and beyond to help me when my phone had suddenly broken.

He was incredibly patient, kind and understanding of my needs. Explaining all my options clearly and making sure I left completely satisfied. Nothing was too big of an ask and he was happy to assist me.

It has honestly been a long time since I have experienced such attentive and genuine customer service. He gave me his honest opinions and gave me great piece of mind about such a significant purchase.

He was a brightness in a very stressful week and I cannot thank him enough! Excellent customer service. I will definitely use DID Limerick as my go to place as well as recommending it to friends and families.

October 1, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hello 👋

Thank you very much for your review and rating! Very much appreciated 🙂

Kind Regards

The DID Team

Rated 5 out of 5 stars

Had a great experience in DID Limerick…

Had a great experience in DID Limerick recently. Eoin went out of his way to help me with my purchase. Definitely recommend this store and their customer service.

September 27, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Irina H,

We appreciate you sharing your positive experience in our Limerick store. We're so happy to hear that our team member provided excellent support with your purchase. Thanks!

Thanks
DID Electrical

Rated 5 out of 5 stars

Lovely bright and well layed out store

Lovely bright and well layed out store. Marie was very pleasant and helpful..

October 8, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi James,

We're happy to hear that you enjoyed our store's layout and bright atmosphere. We appreciate your kind words about our team member's helpfulness and pleasant demeanor.

Thanks
DID Electrical

Rated 5 out of 5 stars

Stephen was very helpful and…

Stephen was very helpful and professional

October 7, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Veronica

We appreciate your positive feedback! We're happy to hear that you found our team member helpful and professional.

Thanks
DID Electrical

Rated 5 out of 5 stars

Great experience

Chris was very helpful. Will definitely shop here again!

October 5, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi there,

We're happy to hear that you had a positive experience! We appreciate your feedback and look forward to your next visit.

Thanks
DID Electrical

Rated 5 out of 5 stars

Went to DID on Childers road Limerick…

Went to DID on Childers road Limerick to buy washing machine Customer service was brilliant thank you Stephen you were very helpful and efficient left happy

October 6, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi there,

We appreciate your positive feedback and are so glad you were happy with the assistance you received at our Limerick store. We look forward to seeing you again!

Thanks
DID Electrical

Rated 5 out of 5 stars

Stephen was great help

In DID Limerick I went looking for a dryer and the staff was very helpfull. Special thanks to Stephen that made sure I got the best Dryer for the best price.

October 2, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi there,

We're happy to hear that our team in Limerick was very helpful during your dryer purchase. We appreciate you mentioning the great service and value you received!

Thanks
DID Electrical

Rated 5 out of 5 stars

Keith and Nikita went above and beyond

While delivering a dryer Keith and Nikita went above and beyond helping me with anything needed for a happy use!

October 6, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Carla,

We're happy to hear that the delivery team went above and beyond to ensure your satisfaction with the dryer. Thank you for sharing your positive experience with us!

Thanks
DID Electrical

Rated 3 out of 5 stars

We recently bought several appliances…

We recently bought several appliances from DID Limerick, and overall it was a very good experience. All items were delivered on time except for one — the washing machine — which was delayed by about a week due to some back-and-forth with delivery schedules.

That said, I want to highlight the excellent service we received from the installer, Keith. He was exceptionally professional, patient, and thorough throughout the process. Despite facing issues caused by construction-related clogs, he visited multiple times to ensure everything was installed perfectly.

While the minor delay was a bit inconvenient, the quality of service — especially from Keith — more than made up for it. I would definitely recommend DID Limerick for their range of products and their great after-sales support.

October 6, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Vikram,

We appreciate your feedback and are glad you had a good overall experience with us. We regret the delay with the washing machine delivery. We're happy to hear that the installer provided excellent service and resolved the construction issues diligently. We value your recommendation!

Thanks
DID Electrical

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