DID Electrical - Limerick Reviews 345

TrustScore 5 out of 5

4.9

Unit 11, One Shopping Park, Childers Road, Singland, V94 RK44 Limerick, County Limerick, IE


Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars

I went to look for a replacement laptop at DID, Childers Rd, Limerick. I was met by Austin and explained my use for the laptop and the available budget. He was very personable and took time to underst... See more

Company replied

Rated 5 out of 5 stars

Enquired about a tv with Stephen explained what I required, he had no hesitation in explaining what tv would be right for me. I have the tv a couple of weeks and is exactly what I was looking for. Wo... See more

Rated 4 out of 5 stars

I went today to purchase a dryer chris was so helpful in the Limerick childers road store even went to speak to manager when I asked him could he do a better price was so helpful even arranged deliver... See more

Company replied

Rated 5 out of 5 stars

they team were so lovely and willing to help, soravana help me choose the gifts and gave good guidance on what was best, honestly it is a brilliant store

We perform checks on reviews


Company details

  1. Appliance Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. TV store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 23 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 50 years. Things have changed a lot since we opened the doors of our first store back in 1968 on Mountjoy Square in Dublin – and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • Unit 11, One Shopping Park, Childers Road, Singland, V94 RK44, Limerick, County Limerick, Ireland

  • (061) 540 224

4.9

Excellent

TrustScore 5 out of 5

345 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Great service, great people

I can't say enough good things about the service in DID Limerick.
Stephen and the team we dealt with were so helpful and didn't try and push us to the more expensive option, just got us to the product we needed at an affordable price

October 5, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Joe,

We're happy to hear that you had such a positive experience with our team in Limerick. We appreciate your feedback and are so glad we could provide you with the perfect product for your needs.

Thanks
DID Electrical

Rated 4 out of 5 stars

Top notch service

This afternoon, we visited DID Electrical on Childers Road to make a purchase, we were assisted by Mr Stephen. He provided exceptional customer service and was friendly, professional, and very helpful throughout the process. His excellent communication and support made our experience smooth and enjoyable. Truly top-notch service!

October 5, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Bonny,

We appreciate you sharing your experience at our store. We're happy to hear that you received friendly, professional, and helpful assistance. We are glad that our service made your experience smooth and enjoyable. Thank you!

Thanks
DID Electrical

Rated 5 out of 5 stars

Quick and easy

In and out with minimal fuss, nice store well laid out

October 5, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Cathal,

We're happy to hear that you found our store well-organized and your visit efficient. Thank you for your positive feedback; it means a lot to us.

Thanks
DID Electrical

Rated 5 out of 5 stars

From the minute I walked in the door

From the minute I walked in the door, the staff greeted me with a friendly smile and warm welcome. They were ready to help and had all the answers to any questions I asked.

October 4, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Rebecca,

We're happy to hear that you felt welcomed and supported by our team. It's great to know they were able to provide helpful answers. Thanks a lot for your review!

Thanks
DID Electrical

Rated 5 out of 5 stars

Great quick service buying a…

Great quick service buying a refurbished laptop

October 4, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi William,

We're glad you had a great experience with our quick service when purchasing a refurbished laptop. Thanks for your positive feedback!

Thanks
DID Electrical

Rated 3 out of 5 stars

Purchasing a tv remote

Called into the limerick store to pick up a remote to replace the old one lovely store straight forward transaction

October 3, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Valerie,

We appreciate you visiting our store in Limerick and purchasing a replacement remote. We're happy the transaction was straightforward for you. Thanks for your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Stephen was very helpful and friendly

Stephen was very helpful and friendly

October 2, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Ellen,

We're happy to hear that the service was helpful and friendly. Thank you for your positive feedback; we appreciate it!

Thanks
DID Electrical

Rated 5 out of 5 stars

Limerick Store - Great Experience

I was served today by Austin in the Limerick store however all three members of staff were extremely helpful. They went through my options and how each product worked.
I will definitely be back for any electrical needs the range in store is fantastic.

Thanks

October 2, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Megan

We appreciate you taking the time to leave us a review. We're happy to hear that you found our team helpful at our Limerick store. We're glad the information provided was beneficial, and we look forward to your next visit.

Thanks
DID Electrical

Rated 5 out of 5 stars

Top man Keith

I got a delivery from DID what can I say I got the pleasure in meeting yer delivery driver Keith he was incredible kind very helpful very friendly man thanks again Keith there should be more delivery drivers like you great service

October 2, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi lyndsey

We're happy to hear that you had such a positive delivery experience. It's great to know that our delivery team made such a wonderful impression. We appreciate you taking the time to share your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Immediate service if required

Immediate service if required. Well stocked Computer section. Very competitive pricing. Ask for Gabriel.

September 30, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Brendan,

We're happy to hear that you found our service immediate and our computer section well-stocked with competitive prices. We appreciate your positive feedback!

Thanks
DID Electrical

Rated 5 out of 5 stars

Eoin in your Limerick store was…

Eoin in your Limerick store was extremely helpful and went above and beyond during my time in the store. Will definitely be back.

September 27, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi James,

We're happy to hear that you had a positive experience in our Limerick store. We appreciate your kind words and are grateful for your intention to return.

Thanks
DID Electrical

Rated 4 out of 5 stars

Happy customer

I went today to purchase a dryer chris was so helpful in the Limerick childers road store even went to speak to manager when I asked him could he do a better price was so helpful even arranged delivery even though I was based up near Dublin would definitely go bk to this store agai. And would definitely deal with chris

September 27, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Margaret,

We're happy to hear that you found our team member Chris helpful during your dryer purchase. We appreciate you acknowledging the assistance you received regarding pricing and delivery. Thank you for your positive feedback and for considering our store for future purchases.

Thanks
DID Electrical

Rated 5 out of 5 stars

Team member Stephen was very helpful

Team member Stephen was very helpful

September 27, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi there,

We're happy to hear that the team was helpful. Thank you for your positive feedback; we appreciate it.

Thanks
DID Electrical

Rated 5 out of 5 stars

Eoin and Haku are the best gave there…

Eoin and Haku are the best gave there time with explanations and comparisons for best buy
We are happy that we have DID finally in Limerick

September 27, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hello 👋

Thank you very much for your review and rating! Very much appreciated 🙂

Kind Regards

The DID Team

Rated 5 out of 5 stars

Great service

Great service. Stephen was a great help in Limerick shop.

September 27, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hello 👋

Thank you very much for your review and rating! Very much appreciated 🙂

Kind Regards

The DID Team

Rated 5 out of 5 stars

Great service!

Great service from Eoin.
Really knowledgeable about their products.
Not pushy at all which is a great trait to have.
Would highly recommend!

September 11, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Marjorie,

We appreciate you taking the time to leave us this feedback. We are so glad to hear you had a great experience and that our team member's knowledge was helpful!

Thanks
DID Electrical

Rated 5 out of 5 stars

Professional and Efficient Customer Sevice

I went into the store for the first time today Haku assisted me and answered all of my queries I had about a product I was looking to buy. I personally found Haku to be exceptionally knowledgeable, efficient and professional. I was so pleased with the experience at D.I.D. Electrical Childers Road, Limerick. I would also like to thank Marie and Eoin for their efficient service also.

September 25, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Bee,

We're happy to hear about your positive experience at our Limerick store. It's great to know that our team was knowledgeable, efficient and professional. Thank you for sharing, and we appreciate your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Staff member Munirab was very helpful…

Staff member Munirab was very helpful and did not rush me when I was choosing a new vaccum cleaners and asked me questions which helped her to recommend the one I ended up buying, would definitely shop there again

September 3, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Terrie,

We appreciate you sharing your experience. We're happy to hear that our team member was helpful and attentive while you were choosing a vacuum cleaner. We look forward to seeing you again!

Thanks
DID Electrical

Rated 5 out of 5 stars

Both staff members in the Childers Road…

Both staff members in the Childers Road store went above and beyond to assist. Great service.

September 23, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Gam,

We appreciate you taking the time to share your experience. We are happy to hear that our staff provided such great support. Thank you!

Thanks
DID Electrical

Rated 5 out of 5 stars

Had such a great experience at DID…

Had such a great experience at DID Shop! Everything was easy from start to finish, and the quality is brilliant. A special shoutout to Munirah who was super helpful and went above and beyond to answer my questions and make sure I got exactly what I needed. It makes such a difference when you feel genuinely looked after. Definitely 5 stars from me — I’ll be back for sure!

September 24, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Monika,

We're glad you enjoyed your experience at our shop! It's great to hear that everything was easy and the quality met your expectations. We appreciate your kind words and look forward to your return!

Thanks
DID Electrical

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look