DID Electrical - Limerick Reviews 345

TrustScore 5 out of 5

4.9

Unit 11, One Shopping Park, Childers Road, Singland, V94 RK44 Limerick, County Limerick, IE


Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars

I went to look for a replacement laptop at DID, Childers Rd, Limerick. I was met by Austin and explained my use for the laptop and the available budget. He was very personable and took time to underst... See more

Company replied

Rated 5 out of 5 stars

Enquired about a tv with Stephen explained what I required, he had no hesitation in explaining what tv would be right for me. I have the tv a couple of weeks and is exactly what I was looking for. Wo... See more

Rated 4 out of 5 stars

I went today to purchase a dryer chris was so helpful in the Limerick childers road store even went to speak to manager when I asked him could he do a better price was so helpful even arranged deliver... See more

Company replied

Rated 5 out of 5 stars

they team were so lovely and willing to help, soravana help me choose the gifts and gave good guidance on what was best, honestly it is a brilliant store

We perform checks on reviews


Company details

  1. Appliance Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. TV store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 23 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 50 years. Things have changed a lot since we opened the doors of our first store back in 1968 on Mountjoy Square in Dublin – and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • Unit 11, One Shopping Park, Childers Road, Singland, V94 RK44, Limerick, County Limerick, Ireland

  • (061) 540 224

4.9

Excellent

TrustScore 5 out of 5

345 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

I went to look for a replacement laptop…

I went to look for a replacement laptop at DID, Childers Rd, Limerick. I was met by Austin and explained my use for the laptop and the available budget. He was very personable and took time to understand what I required. I looked at a number of models and he advised me on the laptop that best suited my needs, which I purchased. Austin was very professional and the overall shopping experience was very positive.

October 1, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Philip,

We're happy you had a positive experience at our Limerick store. We appreciate you sharing your feedback regarding the assistance you received and the professional service provided. Thank you for taking the time to comment.

Thanks
DID Electrical

Rated 5 out of 5 stars

Highly recommend

Staff is very friendly & knowledgeable..had a few questions regarding the item I wanted to buy & was able to have them answered
Also purchased item cheaper than in another store

October 5, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Antonia,

We appreciate you sharing your experience. We're happy to hear that our staff was friendly and knowledgeable and that you found a better price than elsewhere. Thank you for the positive feedback!

Thanks
DID Electrical

Rated 5 out of 5 stars

Excellent service from Austin in…

Excellent service from Austin in Limerick store, patient and efficient and an absolute gent to deal with

October 16, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Barry,

We appreciate you sharing your positive experience in our Limerick store. We're so glad that our team member was patient, efficient and helpful. Thank you!

Thanks
DID Electrical

Rated 5 out of 5 stars

prompt informative and plesant

October 15, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Carmel,

We are happy to hear that our service was informative and pleasant. We appreciate your feedback!

Thanks
DID Electrical

Rated 5 out of 5 stars

Limerick shop

Limerick shop, Peter was very helpful and pleasant and matched the product to my request.

October 14, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Mary,

We appreciate you taking the time to share your positive experience at our Limerick store. We're so glad that our team member was helpful and pleasant!

Thanks
DID Electrical

Rated 5 out of 5 stars

Spacious showroom

Spacious showroom, lots of choice, convenient opening hours, very knowledgeable and efficient staff Munirah served me.

October 12, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Claire,

We appreciate you sharing your positive experience. We're so glad to hear that our team was knowledgeable and efficient. Thank you for the positive feedback!

Thanks
DID Electrical

Rated 5 out of 5 stars

5 stars

5 stars! Munirah was very helpful

October 10, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hello

Thank you very much for your feedback! We're very glad to hear Munriah was so helpful. Thanks again

Regards

The DID Team

Rated 4 out of 5 stars

Staff were very friendly and…

Staff were very friendly and knowledgable. Went to a few shop to browse for a TV came back to DID just because the people in there were friendlier. Owen and Munirah were super helpful.

October 12, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi there,

We're delighted to hear that our team's friendliness and knowledge made your decision easier. We appreciate you choosing us and for highlighting our team members' helpfulness.

Thanks
DID Electrical

Rated 5 out of 5 stars

Jake from the new limerick store was…

Jake from the new limerick store was very helpful , I had several questions regarding my 2 purchases today and he was fabulous. My very first visit to D.I.D and I really enjoyed it. Will be shopping there from now on

October 12, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Pam,

We're happy to hear that you had a fabulous first visit to our store and that our team member was very helpful in answering your questions. We appreciate you taking the time to leave us this positive feedback, and we look forward to seeing you again.

Thanks
DID Electrical

Rated 5 out of 5 stars

Eoin was very helpful

Eoin was very helpful, easy to deal with and good knowledge

October 12, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Mark,

We're happy to hear that the experience was easy and helpful. We appreciate you sharing your positive feedback with us.

Thanks
DID Electrical

Rated 5 out of 5 stars

Great experience Bought ninja food processor today in…

Bought ninja food processor today in offer price. It was great experience. Munirah help me a lot,explained n showed everything

October 11, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi there,

We're happy to hear that you had a great experience with the food processor purchase! We appreciate your positive feedback and are glad you found the assistance helpful.

Thanks
DID Electrical

Rated 5 out of 5 stars

Haku is so so helpful

Haku is so so helpful
Ill be back to the childers road store for the customer service alone

October 11, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Mary,

We're so happy to hear about the excellent assistance you received! We appreciate you mentioning the great customer service, and we look forward to your return.

Thanks
DID Electrical

Rated 5 out of 5 stars

Helpful and polite from chris

October 11, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Sean,

We appreciate you taking the time to leave us this review! We're so glad that you found our service helpful and polite. Thank you for your feedback!

Thanks
DID Electrical

Rated 5 out of 5 stars

Great selection and service from…

Great selection and service from Muniradh

October 11, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Brian,

We're glad you enjoyed your experience and appreciate you mentioning our selection and service. Thank you for your feedback!

Thanks
DID Electrical

Rated 5 out of 5 stars

Item reservation

Extremely helpful in reserving an item that I couldn’t access online

October 11, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Niamh,

We're happy to hear that we could assist you in reserving the item. Thank you for sharing your positive experience with us!

Thanks
DID Electrical

Rated 5 out of 5 stars

Great

Great, very helpful

October 11, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Colleen

Thank you for your feedback, we hope to welcome you back soon

Kind regards
DID Electrical

Rated 5 out of 5 stars

Very kind and very helpful

Very kind and very helpful. All the staff were very polite

October 10, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Tia,

We appreciate you taking the time to leave us this wonderful review! We're so glad you found our staff to be kind, helpful, and polite.

Thanks
DID Electrical

Rated 5 out of 5 stars

Helpful staff

Stephen was very helpful,going to check the stockroom to get me the product I needed. Also took time to go through some features of another product I was looking at as well.

October 9, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi Helen

We're happy to hear that you found our team member helpful and that they took the time to assist you. We appreciate you sharing your positive experience with us!

Thanks
DID Electrical

Rated 5 out of 5 stars

Excellent Sales team

Excellent Sales team, Stephen recommended portable stereo speaker. Gave specific pro and cons. Quality sound. Value for money

October 9, 2025
Unprompted review
DID Electrical - Limerick logo

Reply from DID Electrical - Limerick

Hi MARIE,

We're happy to hear that you found our sales team excellent and that you appreciate the speaker recommendation. We are glad you value the sound quality. Thanks for your feedback.

Thanks
DID Electrical

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look