Chiltern Seeds Reviews 135

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's extensive selection of seeds, encompassing both common and rare varieties. People appreciate the detailed instructions provided for germination and plant care, often found on the website, which they find very informative. Consumers highlight the ease of ordering, the speed of delivery, and the quality of the seeds, noting excellent germination rates. Consumers also express high satisfaction with the company's customer service, describing it as helpful, efficient, and friendly. Reviewers appreciate the prompt responses to inquiries and the willingness to resolve any issues quickly and effectively. The company's commitment to sustainable, eco-friendly packaging is another aspect that customers value. Many reviewers have been loyal customers for years, recommending the company to friends and family.

Based on these reviews

Rated 5 out of 5 stars

Chiltern Seeds are my go-to people for seeds. An excellent range of products, a lot wider than a lot of other companies. The website is good at drawing my attention to plants that I have never heard o... See more

Rated 5 out of 5 stars

All seeds I bought germinated and now been planted in various places in garden baskets and pots and greenhouse. I bought lisianthus which I understand are hard to grow, they are doing really well and... See more

Rated 5 out of 5 stars

I bought a packet of Hollyhock 'Creme de Cassis' seeds from Chiltern in December 2020. I planted some of those, and put the rest in the refrigerator and promptly forgot about them. This year they ca... See more

Rated 5 out of 5 stars

I first discovered Chiltern Seeds during lockdown and had great success growing vegetables. After a gardening 'blip' I'm ready to start again and have ordered a lovely selection of flower seeds this t... See more

Rated 5 out of 5 stars

I’ve used Chiltern Seeds for over ten years now as the selection they have is great. In the past one item went astray in the post and Chiltern Seeds replaced it which was greatly appreciated. In the l... See more

Rated 5 out of 5 stars

Chiltern Seeds is an absolute delight for any gardening enthusiast. Their selection is incredible, offering a wide variety of high-quality seeds that have been a joy to grow. The packaging is carefu... See more

Rated 5 out of 5 stars

Chiltern Seeds were really helpful when I was planning the grow list of flowers for our daughter's wedding. They're always genuinely keen to help sort any growing problems. A family run business th... See more

Rated 5 out of 5 stars

Really impressed with how they handled my complaint. I’d bought Giant Fennel seeds and only 1 germinated - they asked about growing conditions, sent me a replacement pack of seeds and gave me detaile... See more

Rated 5 out of 5 stars

I love Chiltern seeds! Trustworthy, reliable, and so willing to help....and what a fantastic selection they have, there's always something different and fascinating that I must try! Looking at their w... See more

Rated 5 out of 5 stars

The quality of the seeds were brilliant. I bought Agretti an Italian herb which is notoriously difficult to germinate. I had little faith to be honest. However, germinate they did within the week. The... See more

Rated 5 out of 5 stars

I have been using Chiltern Seeds for quite a few years now since becoming a small flower farm. The seeds are always fresh and top quality and the germination rate has always been very good. Their webs... See more

Rated 5 out of 5 stars

I have used Chiltern Seeds for at least 9 years following a recommendation in Which magazine. I have never been disappointed with their seeds.In most cases the germination rate is very good. Service i... See more

Rated 5 out of 5 stars

I have bought many Chiltern seeds and have had a problem with germination from only one species. I wrote about it as a review which was picked up immediately. They expressed genuine concern and reques... See more

Rated 5 out of 5 stars

A brilliant variety of seeds, some of which are rarely found elsewhere. Chiltern Seeds also deliver to N Ireland unlike most other seed companies. I’ve been ordering seeds from them for many years a... See more

Rated 3 out of 5 stars

I often buy your seeds but was disappointed that the guide to germinating and sowing has been removed. It will not be helpful for new gardeners to have to look for information when they will be busy... See more

Company replied

Rated 5 out of 5 stars

I have used Chiltern for my annual seed order for some years now - their service is superb; both in terms of efficiency (the orders are often sent out same day) and customer service (any changes or... See more

Rated 5 out of 5 stars

I've been a Chiltern Seeds customer since 2004. They have an amazing selection of seeds, and an impressive catalogue / website (with decent descriptions and growing advice plus the occasional funn... See more

Rated 5 out of 5 stars

If ever a catalogue made you want to buy -it’s the latest Chiltern Seeds Catalogue. Stunning pictures showing a cross section of their extensive range. I try to buy some “unusual” seeds each year and... See more

Rated 5 out of 5 stars

This is my sixth year using Chiltern Seeds and they never disappoint. Their increasingly well produced catalogue is one of the joys of my garden planning year and they are great at providing all the s... See more

Rated 5 out of 5 stars

Chiltern Seeds have the best range of any seed supplier. I can happily while away hours browsing their website and informative catalogues! I recently had difficulty propagating just a couple of packe... See more

Rated 5 out of 5 stars

Great range - and have just had a very positive customer service experience too. I ordered seeds in October, having been very happy with seeds sent the previous year. Realised just yesterday evening (... See more

Rated 5 out of 5 stars

Very helpful and efficient when I wanted to add to my order. Have bought seeds from Chiltern over several years, always a good variety of ordinary and unusual seeds at reasonable prices. They don’t ch... See more

Rated 5 out of 5 stars

I've been using this company for a variety of seeds, and have had excellent results. Note that their more detailed growing instructions are found on their website, with some basic instructions on the... See more

Rated 5 out of 5 stars

Chiltern seeds always has a wide variety of seeds which I look forward to every year, there's something for everyone. The packages are always a joy to receive and always packed very well. I've grown s... See more

Rated 5 out of 5 stars

Chiltern Seeds is a great company. They stock an amazing range of seeds, they deliver promptly, the catalogue/website is very informative. If I've ever needed to contact them they have been very hel... See more

Rated 5 out of 5 stars

I've been using Chiltern Seeds for years. Their customer service is superb and the website is nicely designed and easily searchable. Other seed companies have cut costs over the years and declined as... See more

Rated 5 out of 5 stars

Chiltern Seeds are the best. Incredible selection at very reasonable prices. Website is easy to use with a lot of information. Orders shipped to Quebec for me arrive promptly and correct. Would... See more

Rated 5 out of 5 stars

* The highest praise Chiltern Seeds * Through lack of computer skills I failed to complete payment for my on line order. A telephone call to Chiltern Seeds sorted everything out in a very sh... See more

Rated 5 out of 5 stars

My order unfortunately seems to have gotten lost in the post, but the customer service team (particularly Nina!) were so lovely and quick to respond to the issue and send out a replacement order. Whil... See more

Rated 5 out of 5 stars

Easily one of the best seed companies in the world. They have an incredible variety, with detailed description on their site, and their prompt response to emails is first class. Highly recommended.

Rated 5 out of 5 stars

I found 'Chiltern Seeds' last year when I was after a Verbascum plant. This arrived in excellent condition and continued to thrive. Since then, I have purchased seeds from 'Chiltern' and they have... See more

Rated 5 out of 5 stars

I have used Chiltern seeds for 3 or 4 years. I love the catalogue and the beautiful photos, which can make it hard to choose, as everything looks lovely This year, I decided to start my sweet peas ea... See more

Rated 5 out of 5 stars

Chiltern Seeds offer a fantastic,diverse range of seeds. They are reasonably priced and provide sufficient sowing advice to ensure success. Growing from seed is not always easy but the information pro... See more

Rated 5 out of 5 stars

Used this company as they have a great selection of seeds and are far cheaper than buying them in the small packs you generally get in the shops. Seeds came in jiffy bag made entirely out of pape... See more

Rated 5 out of 5 stars

Chiltern Seeds is a wonderful company! I am a flower farmer in Canada and I have used Chiltern seeds for several years. They have a huge selection of seeds (better than anything I can find in North Am... See more

Rated 5 out of 5 stars

This is a brilliant seed company, and I now use practically only Chiltern seeds. I buy quite a lot of seeds as I grow cut flowers, and the selection here is fantastic. The grouping is very practical... See more

Rated 5 out of 5 stars

I have been a loyal customer for several years with this company. They have a wonderful selection of seeds, some very unusual, a beautiful catalogue and they are running a sustainable eco friendly sma... See more

Rated 5 out of 5 stars

I’ve been buying seeds from this company for a while now, and I can honestly say I’m very impressed. Recently my order got lost in the mail, and they sent me a new batch of seeds without any iss... See more

Rated 5 out of 5 stars

I have been a customer of this company for too many years to remember and certainly should have said something before now! Every December I look longingly for my first present. Their catalogue. Actual... See more

Rated 5 out of 5 stars

I've bought seeds from Chiltern Seeds for a few years now and they always have excellent germination rates, and they're always what they're supposed to be! Customer service can't be faulted either.

Rated 5 out of 5 stars

One of my favourite seed suppliers. Have been using them for over 30 years and never had a problem. They carry a magnificent range of ornamental and vegetable seed and there is always something new ev... See more

Rated 5 out of 5 stars

I have bought seeds from Chiltern for the last 30 years and apart from some European vegetable varieties, they are my first and main seed supplier. A really helpful, efficient, friendly company,

Rated 5 out of 5 stars

I was to be honest quite in dispare about ordering from UK Store now there have been Brexit but however I have so many good ecxperiences with Chilitern seeds and half my perrenials in my garden origi... See more

Rated 5 out of 5 stars

Great company with huge selection of seeds from across the world with instructions on germination and care of your plants. Lots of fruit and vegetable seeds too.

Rated 5 out of 5 stars

I have used Chiltern for a number of years as they offer interesting and unusual plants and spectacularly tempting catalogues and websites. More importantly they offer plenty of advice online and by... See more

Rated 5 out of 5 stars

I recently had an issue where my order seemed to have been lost in the post. I contacted the company, and they were incredibly responsive and helpful. I was really impressed with their quick action an... See more

Rated 5 out of 5 stars

The variety of unusual seeds available, the fast response to my order, the excellent communication, the well produced catalogue but it has got to be the quality of the seeds that takes top spot. I bou... See more

Rated 5 out of 5 stars

Outstanding service and high quality seeds. In the event of a problem outside their control, they can be reached and will rectify the situation promptly. The rest of the market can learn valuable l... See more

Rated 5 out of 5 stars

Fast delivery, environment friendly packaging. Seeds look good quality. I’m extremely excited about the lottery mixture and what’s going to grow out of them.

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Company details

  1. Home & Garden

Written by the company

Set up in 1975 Chiltern Seeds sell a wide range of flower, vegetable and unusual seeds to grow in your garden.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

135 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Hollyhock seeds germinated 5½ years later

I bought a packet of Hollyhock 'Creme de Cassis' seeds from Chiltern in December 2020. I planted some of those, and put the rest in the refrigerator and promptly forgot about them. This year they caught my eye and I thought "Why not?" I checked online and different sources indicate that stored in the refrigerator Hollyhock seeds can last variously 3-5 years, 1-2 years, 2-3 years, etc. I sowed them indoors about ten days ago and I now have about 80% germination, 5½ years after they were harvested.

Looking forward to these beautiful blooms.

February 28, 2025
Unprompted review
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Rated 5 out of 5 stars

Brilliant help and catalogues

Instant help for some research I am doing - nothing academic, sadly, but a detail for cake-decorating. So pleased to have this assistance, and the catalogue of seeds and the veg book are now compulsive bed-time reading - lovely background on many plants, wonderful descriptions of them, all so encouraging for first-time growers and more practised gardeners too.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I have been using Chiltern Seeds for quite a few years now since becoming a small flower farm. The seeds are always fresh and top quality and the germination rate has always been very good. Their website and seed packets have in depth growing instructions which is fabulous and always my go to. The website is easy to follow and customer service is second to none.

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Best seed supplier ever.

I have used Chiltern Seeds for at least 9 years following a recommendation in Which magazine. I have never been disappointed with their seeds.In most cases the germination rate is very good. Service is friendly and very prompt. The range in their catalogue is amazing and has prompted me to try lots of things I had never heard of! No-one with grandchildren could resist growing a plant named "Silybum"! If they haven't got the seed you want (unless it is a brand new release), I would be surprised if you found it elsewhere.

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Chiltern...five stars!

Chiltern Seeds are the best. Incredible selection at very reasonable prices.
Website is easy to use with a lot of information.
Orders shipped to Quebec for me arrive promptly and correct.
Would highly recommend!

February 26, 2025
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Rated 5 out of 5 stars

CGreat seeds, great service.

Chiltern seeds always has a wide variety of seeds which I look forward to every year, there's something for everyone. The packages are always a joy to receive and always packed very well. I've grown some really interesting and lovely plants over the years from their seeds. They are a;ways happy to help with any advice you may need to, I've been extremely happy with my seeds and the services they provide over the years. Thank you Chiltern seeds.

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Best seed company ever!

Easily one of the best seed companies in the world. They have an incredible variety, with detailed description on their site, and their prompt response to emails is first class. Highly recommended.

February 19, 2025
Unprompted review
Rated 4 out of 5 stars

Very happy with my experience

Very happy with my experience.

Had an issue with a voucher which customer service resolved straight away. Looking forward to my lovely seeds arriving:)

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Quality Seeds & Outstanding Service!

Chiltern Seeds is an absolute delight for any gardening enthusiast. Their selection is incredible, offering a wide variety of high-quality seeds that have been a joy to grow. The packaging is carefully done, and orders always arrive promptly. Their customer service is excellent—friendly, helpful, and clearly passionate about what they do.

But be warned… buying from Chiltern Seeds is highly addictive! Once you place your first order, you’ll find yourself coming back for more. Highly recommend!

February 14, 2025
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Rated 5 out of 5 stars

Fantastic service every time

Fantastic service every time! When I left an item off my order (completely my fault) I was able to add it easily and promptly with no stress at all! Really grateful! My favourite place to buy seeds

February 17, 2025
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Rated 3 out of 5 stars

Lack of information

I often buy your seeds but was disappointed that the guide to germinating and sowing has been removed. It will not be helpful for new gardeners to have to look for information when they will be busy in spring. Cost cutting perhaps but information is vital to becoming successful so please make it available on each package. I tried to look on your web site but gave up
Disappointed with the lack of useful and meaningful service. Monica Stuart Canada.

February 10, 2025
Unprompted review
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Reply from Chiltern Seeds

Dear Monica,
Thank you for your review. All of our packets have the sowing advice printed on them for the individual item along with ideal months to sow, the lifecycle of the plant and height and spread. We have not changed this process and for all orders also include our cultivation leaflet with general garden tips and sowing methods.
We have tried to view the order you are referring to, but cannot find an order under your name. We would be very happy to look into this further and do contact our customer service team via email at info@chilternseeds.co.uk to resolve this.

Is it possible that this order has been placed with another company with a very similar name to us?
We look forward to hearing from you, The Chiltern Seeds Team.

Rated 5 out of 5 stars

Probably the best seed company out there

I've been using Chiltern Seeds for years. Their customer service is superb and the website is nicely designed and easily searchable. Other seed companies have cut costs over the years and declined as a result, but Chiltern Seeds continues to impress.

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

excellent seed choices

excellent seed choices, superb website and great service- I order from the US and have been extremely pleased with every aspect of my ordering process

February 5, 2025
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Rated 5 out of 5 stars

Let the growing begin....

I first discovered Chiltern Seeds during lockdown and had great success growing vegetables. After a gardening 'blip' I'm ready to start again and have ordered a lovely selection of flower seeds this time. Customer service is excellent and responses to email queries always very prompt and friendly. A family run business that really cares.

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Chiltern Seeds is absolutely wonderful!

Chiltern Seeds is a wonderful company! I am a flower farmer in Canada and I have used Chiltern seeds for several years. They have a huge selection of seeds (better than anything I can find in North America) and they have great prices and reasonable shipping to Canada. Recently my package was very late in arriving, and Chiltern Seeds kindly offered to send out another duplicate package right away! The delay was likely the fault of Canada Post (there was a recent postal strike, and possibly the package was waylaid during the recovery from that), but I am really appreciate Chiltern Seeds doing their best to make it right. I cannot recommend them enough. They have excellent customer service, a huge variety of seeds, and use environmentally friendly non plastic packaging.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Chiltern Seeds are a great company

Chiltern Seeds is a great company. They stock an amazing range of seeds, they deliver promptly, the catalogue/website is very informative.
If I've ever needed to contact them they have been very helpful and have retained their small company feel. I highly recommend them.

February 6, 2025
Unprompted review

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