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Rated 5 out of 5 stars

Borrowed twice from C4UN whilst repairing my credit. Their underwriting team is thorough in my experience. My score was less than desirable when I took out my first loan, however, they examined my inc... See more

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Rated 5 out of 5 stars

Applied for loan in April 2022 as I needed to buy some computer parts for my PC, which I paid off in the next 3 months. The loan was approved within 30 mins and the money was in my account within the... See more

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Rated 4 out of 5 stars

Would have been 5 stars apart from trying to update payment details and the online link not working and call centre staff talking amongst themselves whilst I'm trying to make my final payment.. other... See more

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Rated 4 out of 5 stars

Much better experience this time as needed funds on the day and all processed within a few hours. 4 star only because interest rates higher than I would ideally like but needed urgently. Very helpful... See more

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3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star


Rated 4 out of 5 stars

Complaint

Hi.. Until now i didnt recieve my money i applied it yesterday and until now under verification.. Do i have any chance to have my request??

August 27, 2025
Unprompted review
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Rated 1 out of 5 stars

Criminal company

Criminal company, who fail to adhere to affordability rules, hound people l, inflicting mental and financial illness on victims.
They also fail to honour agreements and outcomes of their own investigations.
AVOID AT ALL COSTS

November 29, 2023
Unprompted review
Rated 1 out of 5 stars

So I've paid my loan off in full and…

So I've paid my loan off in full and was emailed to say I was owed £116 for over payments, they asked for my bank details to process the refund then nothing.....no response to emails. The phone number doesn't seem to work anymore to get through to them, their website doesn't work......any ideas anyone please..

October 1, 2023
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Rated 1 out of 5 stars

I have had 2 loans with this company

I have had 2 loans with this company. Great the first time. First paid off and took a 2nd. Terrible company to work with- my circumstances have changed so I asked for a reduced payment each week to pay it back. They bluntly refused and said I have a disposable income that would cover the payments. This would put me in more financial distress to make ends meet to the next week.
**avoid with all costs **

October 6, 2023
Unprompted review
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Reply from Cash4unow

Dear Collette,
We are sorry to hear you are unhappy with the service you have received at Cash4UNow.
All of our agents receive in-depth training. We will pass on your comments to the relevant department as part of our feedback process.
If you wish to pursue a complaint, please e-mail us on complaints@cash4unow.co.uk and we will look into the matter thoroughly. Kind regards,
Cash4UNow.

Rated 5 out of 5 stars

Very good and very helpful

October 6, 2023
Unprompted review
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Reply from Cash4unow

Dear Daniel,
Thank you for taking the time to leave a positive review, it's good to know we have been able to help.
Kind Regards,
Cash4unow.

Rated 5 out of 5 stars

An all round excellent company

An all round excellent company. I’d highly recommend to anyone that needs help. Customer service is always consistent and good. No messing about at all. Definitely use again if I need them

August 1, 2023
Unprompted review
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Reply from Cash4unow

Dear Donna,
Thank you for taking the time to leave us a positive review and I am really pleased we were able to help you.
Kind Regards,
Cash4unow.

Rated 5 out of 5 stars

Never had a problem with this…

Never had a problem with this company.there when you need them .thank you x

August 29, 2023
Unprompted review
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Reply from Cash4unow

Dear Deborah.

Thank you for taking the time to leave a review. We're glad to hear you're happy with our service.

Kind regards,
Cash4UNow.

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Rated 1 out of 5 stars

Payment

Was told I would be getting some compensation of £2664.26 for them to tell me it will deposited within 10 days. Strange and unacceptable because if I as a customer fall behind by even 1 day they are very fast to slap on interest and start calling asking when I will make payment and threaten legal action. They are also fast to notify credit reference agencies that I missed payments.

How do these companies get away with double standards.

Several emails sent and phone calls made. Shocking company stay away from double standards company.

They are that bad they can't even get their website updated properly. Saying they are open till 1530 today but when you call the number voicemail says offices are closed. What a joke.

Had a email from the company today stating their website says open Monday to Friday however I've just looked again and still no change there showing as open 7 days week. They further say payment is usually between 5 and 10 work days usually this is sooner. I'm going by their advertised opening hours taking away the last Monday bank holiday. I'm now 5 days still waiting for my payment. Nothing. I have taken a picture of Google search showing their advertised opening times and have emailed them this.

August 24, 2023
Unprompted review
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Reply from Cash4unow

Dear customer,

Thank you for taking the time to leave a review. We're sorry to hear you're unhappy with our service.

Our internal refunds process is that refunds will be processed within 5-10 days. Usually this is done much sooner.

Please note, interest is charged daily as per the contract signed upon application. Your contract also states that if payments are missed, you may be charged a late payment fee. In regards to missed payments, we are legally obliged to inform credit reference agencies of our customer's payment behaviour. If we did not do this, this could be seen as us tampering with your credit file details.

It is key to note, your review was added 3 days ago. I can confirm our website states we are open Monday to Friday 8am - 5:30pm, and closed on Bank Holidays.

Kind regards,
Cash4UNow.

Rated 5 out of 5 stars

Worked when needed

July 21, 2023
Unprompted review
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Reply from Cash4unow

Dear Customer,

Thank you for taking the time to leave us a positive review and I am really pleased we were able to help you.

Kind Regards, Cash4unow.

Rated 1 out of 5 stars

applied Thursday got accepted waited…

applied Thursday got accepted waited till Tuesday for an email to tell me am declined better company's out there that give you instant decision and money

July 4, 2023
Unprompted review
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Reply from Cash4unow

Dear Lynne,
We're sorry to hear you are unhappy you have not been accepted for a loan with Cash4UNow on this occasion.
We are obliged under the Financial Conduct Authority (our regulators) to carry out specific checks to ensure that a loan is affordable for our potential or returning customers.
Upon application, initial checks are completed, and a soft search is carried out of your credit file. If we are unable to confidently provide a loan based on this information, the application will either be declined, or sent for additional checks; at this point, a decision in principle is provided.
Additional checks are needed to assess any potential or returning customer's eligibility for the loan they have applied for. At this stage, we require a hard search to be completed in order to assist us with our checks. We are required to inform credit reference agencies of any unsuccessful applications.
Unfortunately, we are not always able to provide loans to all new or returning customers. This is a standard practice across the financial services industry. If you would like further information regarding this, please follow this link: https://www.cash4unow.co.uk/faqs.
Kind Regards, Cash4UNow.






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Rated 5 out of 5 stars

Very helpful staff answer very…

Very helpful staff answer very politely. Cash4unow is a really reliable lender no nonsense and rates are good other lenders charge lots of interest and cash4unow is reasonable. Best company would recommend anyone struggling to use especially during these trying times. Excellent customer service.😊😊😊😊😊

June 27, 2023
Unprompted review
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Reply from Cash4unow

Dear Marida,
Thank you for leaving such positive feedback, our Team really like to hear where they have been helpful and I will ensure your positive review is passed on to them.
Kind Regards, Cash4unow

Rated 5 out of 5 stars

Simple, fuss free

Just repaid loan early, very simple process, friendly and helpful when I called.

June 26, 2023
Unprompted review
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Reply from Cash4unow

Dear Susan, thank you for taking the time to leave us a positive review and I am really pleased we were able to help you. Kind Regards, Cash4unow.

Rated 1 out of 5 stars

Joke of a company they send you…

Joke of a company they send you information that they need to speak to me them show the opening hours and there not open at that time they are a complete amd utter waste of time AVOID AT ALL COSTS go somewhere else

June 22, 2023
Unprompted review
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Reply from Cash4unow

Hi Mark,

Thank you for taking the time to leave a review. I'm sorry to hear you are unhappy with the opening hours provided on our emails.

Please be aware, the opening hours provided on our emails, are the opening hours of the business. Our IVR service states that our Underwriting Team are available for calls from 11am.

Thank you for your feedback, we will take this into consideration.

Many thanks,
Cash4UNow.

Rated 1 out of 5 stars

Awful company.

Awful company.
Applied for a £300 loan, was approved in principle, jumped through numerous hoops, so many emails and phone calls, extra security checks, questions on what I was spending my money on, what the cred on my accounts were for, answered everything, was told everything was fine, only then to be ignored ever since, as soon as they got access to my bank account. Not even aan email to say no. Went elsewhere and got my money in under an hour, avoid these useless people.

June 2, 2023
Unprompted review
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Reply from Cash4unow

Hi Sarah,

Thank you for taking the time to leave a review. I'm sorry to hear of the difficulties you have faced.

I am unable to find any application with the name provided on TrustPilot, therefore, I have requested for further information from you so we can investigate this for you further.

Many thanks,
Cash4UNow.

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Rated 5 out of 5 stars

Was easy to pay

June 2, 2023
Unprompted review
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Reply from Cash4unow

Dear Liam, thank you for taking the time to leave us a positive review and I am really pleased we were able to help you. Kind Regards, Cash4unow.

Rated 5 out of 5 stars

Excellent service and exceptional…

Excellent service and exceptional customer service definitely use them again

June 1, 2023
Unprompted review
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Reply from Cash4unow

Dear James, thank you for leaving such positive feedback, our Team really like to hear where they have been helpful and I will ensure your positive review is passed on to them. Kind Regards, Cash4unow

Rated 1 out of 5 stars

Pretty poor service to be fair

Pretty poor service to be fair, I applied for a loan, got accepted in principle, said to input the codes I had been sent, over an hour later, still no codes. Finally got them, put them in, got approved a 2nd time, then got an email saying they just need to confirm the security code on my card, rang up, did that, lady said all was fine, 24 hours later and still not heard anything. The next day, I had another email saying its approved in principle, but they need yet more information, so I phone up, have to wait on hold for ages, I confirm all the finance questions they were asking, outgoing payments etc, lady again said ok that's fine, then yet another email, this time asking for access to my bank account to analyse my financial data, what a load of rubbish, why not save me 10 phone calls and just do the bank check 1st. all this fuss for a £200 loan, I already went elsewhere and got £300 in 15 minutes, stay clear of these clowns.
24 HRS AFTER GIVING ACCESS TO MY BANK ACCOUNT, STILL HAVEN'T HEARD ANYTHING. SHAMBLES
Edit: today is June 19th, still not heard anything, I think I may not be getting that call back haha.

June 1, 2023
Unprompted review

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