Boost Mobile Reviews 18,667

The Technician was excellent. I believe his name was John and he came down from Rockland, Maine (80 miles from our house in Gray, Maine). He was able to overcome some lack of information we were not... See more

Boost is a great alternative to those overpriced services that advertise all the time. Their customer service is responsive and the people are friendly and helpful. The affiliation with Dish N... See more

Overall experience good, my phone was having trouble switching over.........do technician who had to work hard to get Tmobile's help, they were the problem. He was polite and very, very patient consi... See more

The best part is the one on one with your employees, the store in my town has the most awesome and explainitary of people working there. They go above and beyond to give you the help you need. Now the... See more

still new to service and use. Buying experience was convenient. Sales rep helpful @ purchase time. Cost is more than anticipated initially..does Boost have direct reps to speak with over the phone-... See more

Our phone technician came out, explained the process of switching our mobile phone from our previous carrier, and patiently walked us through the process of porting over all contacts, apps, pictures... See more

I had boost mobile for over 25yrs and I can say I rarely had any problems with them except around storms (hurricanes) but what carrier didnt...only reason I dont have boost now is because I joined a p... See more

I had spent 2 days with my old provider talking to an endless amount of agents and never even came close to reaolving my problem. I called Boost Mobile randomly and within a 10 minute phone call I had... See more

Tee in Louisville made the activation process an enjoyable experience. He was very patient, took time to answer all my questions. I'd heard the process could be a nightmare, but totally was not. De... See more

The tech spent nearly two hours setting up our two phones, mainly because transfer PIN codes I had obtained, and were supposed to be good for 72 hours, were not accepted and chaos ensued. Unfortun... See more

I have renewed my Boost account for the 8th year, dealing directly with my local Brandon, Florida area retail Boost store and their great CSR/ salesman there. I upgraded to the '24 Motorola Android ph... See more

The service seems to be a lot more unreliable in an area where the coverage map shows that I have very good coverage. I've had a couple of reports of people trying to call me and they're not getting... See more

We originally went to the local city Boost Mobile store...what a disappointment. Located in a bad part of town, several phones not in stock, staff not well trained with the products and services. But... See more

The sales experience went smoothly with no high pressure upsells. Boost Mobile smart network really works for us. We get signal where we didn't get it before. A lot of rural, upstate NY (Adirondack re... See more

Online shopping there was no chat to help me with the purchase but the plan price is better than in the stores to set up installation the store clerk was going to charge me $35 on top of taxes for the... See more

Great price and Boost made the switch over easy. A knowledgeable technician scheduled an appointment to switch over our phones. He arrived on time, and was efficient, and personable. The cell service... See more

The set up service was easy as the technician came to our house. There were a few glitches in getting the the one new phone to recognize some services, but it all sorted itself out. We are only get... See more

Having one of your representatives come to your home and taking step by step along with instructions on setting up our account with Boost. He was here on time and it took the time that it was set up f... See more

Love the pricing. Did not appreciate that my android phone ceased to be able to call or text after approximately two weeks with a message saying that I did not have a SIM card inserted into the phone.... See more

Initially, I could not use my phone in my house, which was not told to me initially. After spending much time trying to find out what was going on, I was told that BOOST needed to recalibrate with va... See more

Problem: Husband's recently purchased Kyocera "Flip Phone" cell stopped functioning correctly for him. When depressing the ball clicker on all URL Hyperlink's time and time again on all kinds of messa... See more

When I signed up, my offer was unlimited everything. Minutes, texts, data, and hotspot. Just before the company expanded, my hotspot no longer works, and even though I verified REPEATEDLY with agents... See more

Start-up of service by on site visit. Then there was a glitch with activating. Telephone agent got me going. Both persons were totally customer oriented and determined to stay with me until every... See more

I love how much cheaper my monthly rate is compared to T-Mobile. I did have a bit of trouble getting both my phone and my son‘s phone, who lives in another city, to connect together. This actually too... See more

never got credit for returned phone, over 30 days. Billed 49 should have been 30. Out of usa customer service. couldnt understand. Lots of issues. I was with t mobile 20 years. This is not starting ou... See more

All customer service personnel were absolutely the friendliest representatives I have had the pleasure to work with, recently. Very knowledgeable, patient and willing to answer my many questions until... See more

It was pretty confusing transferring data from my other phone and I'm still working on it. Your reps didn't seem to be able to help... maybe you need a tech support, I couldn't locate that. Otherwise,... See more

I've had their service for about a year now. The quality is great, I don't get many dropped calls, although I do wish there was better reception in the mountains - especially for gps purposes.

I'm just discussed with the way I've been treated after I bought this new Celero5G cell phone from Boost Mobile. I can't get any technical assistance to set this new phone up on the Booth Network.

1. I can’t use visual voicemail as I did with my previous carrier. 2. I can’t use RCS chats as I did before with my previous carrier. 3. I always have just 2 bars when I am at home, it never shows 5... See more

The technician was on time and did the work expected in a timely manner. he was very polite and courteous. I like that when you call a Boost number, you actually talk to a human, not an AI recording.... See more

I’m not sure what the problem is but I’m unable to get data outside my house. I called but after navigating the automated system twice and being transferred and then cut off the problem still exists.

I just activated the last of four phones with Boost. The process of transferring the phones from my prior carrier has been remarkably smooth with the help of all of Boost employees. They have been k... See more

They worked really hard to make our switch from our previous carrier to them and easy process. We did have some difficulties, but they resolved it as soon as they could.

I feel like you're cutting back my data.And I don't truly have unlimited data.I need the bandwith. This is why I switched back to you after a year and a half or 2 years of being with a different provi... See more

Signed up Dish sent someone out to transfer my phone to their service. This gentleman was polite, efficient and took care of everything in short order.

I’m ok with you as my provider, but make customers aware , keep a customer not just try make money, we need to save our money and make our money work for use as customers, everybody has phones

Never had any problems with Boost, over 2 years with the same plan ($25) and still going, very happy with it also helped me with my account changes when i was dealing with a personal problem, thanks... See more

The price is perfect for elderly people trying to reduce cost in this economy and still get the service you had before changing. Thank you

Great Customer Support, he understood my issue and helped me to resolve my problem. And he was very kind and friendly just showed superb customer support and I really appreciate his help.

was in Idaho September 25th . My cell phone would only make emergency call. Message on phone not registered on any network. Is this normal.

I love Boost Mobile because of thier great customer service. I also get great coverage wherever I go. I love that I don't have to have a contract with Boost Mobile, where as other mobile phone compani... See more

Some ads/promo content promises strong benefits (build credit fast, high approval with no credit history, cashbacks, etc.). These can attract people in a vulnerable position, and sometimes the follow-... See more

The process to get my husband’s card activated was not working so we had to go get a different phone and service we had spoken with 4/5 different people and still never got it activated.. very very fr... See more

Boost Mobile offers great value with its $25/month unlimited plan and no contracts. 5G speeds are solid in urban areas, and bringing your own unlocked phone is easy. Coverage can be spotty in rural lo... See more

Been with boost Mobile for almost 15 years had a problem with them a few years back but otherwise things are great with them

We have been long term Dish customers so it was a natural transition to Boost Mobile. So far we have not had any issues. Very affordable. The Boost representative made the transition effortless. He wa... See more