Company activity

Updated 10 hours ago

This page gives you a detailed overview of how Boost Mobile has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: December 2024.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

337

Verified

3,766

Invited

14,063

Redirected

0


Total reviews from the past 12 months

18,166

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How Boost Mobile got its reviews in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

New reviews by star rating

How many new reviews (distributed by star rating) Boost Mobile got each month in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

Reply behavior

How Boost Mobile replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 2 days or less.

  • Has replied to 60% of their negative reviews.

Boost Mobile’s flagging activity

How frequently Boost Mobile flagged their reviews in the past 12 months

What's a flagged review?

  • Boost Mobile may flag a review if they think it's in breach of Trustpilot's guidelines.

  • Boost Mobile selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • Boost Mobile flagged 28 of their reviews a total of 28 times.
  • 57% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

0

0%

4-star

0

0%

3-star

2

7%

2-star

4

14%

1-star

22

79%

* Data doesn’t include the 1 flagged review that Trustpilot is currently investigating.

What happened to the 28 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

16

Reviews removed from trustpilot.com

12

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Boost Mobile

16

Reviewer resolved the breach of Trustpilot's guidelines

0

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

12

Reviewer didn't resolve the breach of Trustpilot's guidelines

0