Security Support / Richard
Last night, I spoke with a security support and they transferred me to a guy named "Richard" that could have cared less that I my phone was broken and I was trying to log into my account to purchase a new phone.
October 13, 2025
Unprompted review
Reply from Boost Mobile
We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.