Black Barn Computers Reviews 293

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently express satisfaction with the quality and condition of the products, often noting that refurbished items appear brand new. People appreciate the competitive pricing and consider it excellent value for money. The ordering process is described as simple and smooth, and consumers highlight the speed and efficiency of the delivery service. Consumers value the helpful and professional customer service, with staff members being commended for their knowledge and willingness to assist with inquiries and technical issues. The responsiveness of the company to questions and the ease of setup are also appreciated. Consumers express confidence in recommending the company to others and indicate a high likelihood of making future purchases.

Based on these reviews

Rated 5 out of 5 stars
Verified

2 months ago I ordered 4 refurbished computers from Black Barn Computers. About 30 minutes later it was realised other computers had been ordered from another source. I called Black Barn and they refu... See more

Rated 5 out of 5 stars
Verified

Efficient, quick delivery, good pricing. Would be nice if packaging could be more 'eco' if possible?

Company replied

Rated 5 out of 5 stars
Verified

My computer arrived within 2days of ordering. During that brief period I was informed of details of its journey from start to finish. The computer looks like new and surpassed my expectations. I... See more

Rated 5 out of 5 stars

I bought 2 PCs and a laptop. The prices were very good, and the products are high quality. Everything works perfectly. Customer service was helpful and professional, and the delivery was quick and rig... See more

Rated 5 out of 5 stars
Verified

Delivery was prompt and product was well packaged to avoid damage in transit. Upon opening the package the only give away that this was a refurbished unit was the power cord, and the lack of a pla... See more

Rated 5 out of 5 stars
Verified

The machine seemed almost new and is working fine as far as I can see. The only real BUT for me is that you companies always ASSUME a buyer is functionally fine so you are a little complacent with t... See more

Rated 5 out of 5 stars
Verified

Decided to replace my old TV that is was using as a monitor and a friend told me about Black Barn. Got a great Dell monitor and wished I's change years ago. Arrived on time and was safely and secure... See more

Rated 5 out of 5 stars
Verified

Probably my 6th or 7th purchase over the years from these guys. Products are always as described and arrive on time. Highly recommended!

Rated 5 out of 5 stars

Great value for money, with excellent quality at low cost, great care on the packaging, super-quick delivery. Excellent post-delivery support too, with email reply to a setup question within minutes.... See more

Rated 5 out of 5 stars
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26 x 5 Star reviews already in. Delighted to be adding the 27th. I went out to five different companies seeking a laptop to be able to use Zoom and to download musical software. Wes at Black Barn was... See more

Rated 5 out of 5 stars
Verified

Understanding what i wanted and why. Looked for a base machine with bscklit keyboard as they all didn't have one. Very small problem solved very quickly on a phone call. Excellent customer service d... See more

Rated 5 out of 5 stars

Was dubious buying a refurbished computer but after reading other reviews decided to chance it. The laptop arrived as promised and it was in immaculate condition. I cannot tell that this is not a new... See more

Rated 5 out of 5 stars
Verified

Black Barn Computers managed to get me a fully re-furbished, Windows 11 compliant desktop (with a hard drive upgrade), ordered Thursday afternoon, delivered Saturday. You couldn't tell it from a new u... See more

Rated 5 out of 5 stars
Invited

Purchased a PC from Black barn computers recently online, really happy with their service. The machine was not compatible with one of our own pieces of equipment, by no fault of theirs, they were happ... See more

Rated 5 out of 5 stars
Invited

superb. The experience dealing with both Wes and Chris I found excellent, as they were very helpful, and spent time explaining the difference between computer models and steered me towards the best... See more

Rated 5 out of 5 stars
Verified

Excellent purchase from start to finish. The monitor arrived really well packaged and is incredible value for money. It is in fantastic condition and works perfectly. You can probably tell that I... See more

Rated 5 out of 5 stars

The guys at Black Barn helped me with a very annoying network problem on a computer I bought from them, and when I wanted to give up found a replacement unit for me. They tested it both in their lab a... See more

Rated 5 out of 5 stars

I had a really great experience with Black Barn Computers. I was working on reviving my desktop machine, which was stubbornly refusing to boot. Chris was really helpful with helping me troubleshoot th... See more

Rated 5 out of 5 stars
Verified

It was an absolute pleasure to deal with Black Barn Computers. They answered all my questions professionally. Fantastic company. I will definitely be buying from these guys again, and would happily... See more

Rated 5 out of 5 stars

I needed to replace our failed desktop computer, and my wife (I'm writing this but for some obscure reason it will only publish under my wife's name!) found Black Barn Computers on line...a great disc... See more

Rated 5 out of 5 stars
Verified

What a great company super customer interface. I ordered a tower on their super simple website and collected the next day exactly as described. Computor works perfectly, such a high spec for so litt... See more

Rated 5 out of 5 stars

I ordered a PC system which arrived on time, well packaged and in great condition, (wish they used recyclable materials rather than polystyrene though...). The computer is at least as good as describe... See more

Company replied

Rated 5 out of 5 stars
Verified

Excellent service. The computer arrived within 2 days of ordering. In perfect, as-new condition and exactly as described. I'm very pleased

Rated 5 out of 5 stars
Invited

I have purchased computer equipment from Black Barn for many years and will continue to do so. They have always been most helpful and been able to supply me and my family with what ever we have been l... See more

Rated 5 out of 5 stars
Verified

Really good experience buying from this company. Refurbished and everything ordered looks brand new. Nice to have the upgrade offers at competitive prices. 1st class delivery ordered and delivered th... See more

Rated 5 out of 5 stars

Excellent service and price. Professional Web site giving all the information needed with costs. PC system was ready for collection as promised and price quoted. Staff helpful and polite. Would... See more

Rated 5 out of 5 stars
Verified

Excellent service. No issues from enquiry to delivery. Not being a computer nerd made it more difficult to make a choice but all my options were explained to me in great detail and a language i could... See more

Rated 5 out of 5 stars
Invited

Brilliant service! Wasnt sure what laptop i would need for what I do, but the guy I spoke to was very helpful, and not pushy to sell me something I didnt need! The delivery was spot on and very well... See more

Rated 5 out of 5 stars

Recently bought a refurbished gaming pc. Did exactly what it said on the tin, item was well packaged and in an excellent condition, all benchmark testing proves the quality of the parts and build and... See more

Rated 5 out of 5 stars
Verified

It is the first time using Black Barn Computers and I have been impressed. The computer I bought was in good condition and seems to work very well. Delivery was quick and setting it up was easy. Overa... See more

Rated 5 out of 5 stars
Verified

The refurbished PC arrived very well packed. I set it up and it works brilliantly. I am very happy with the service provided by Black Barn and the quality of the computer. It's exactly what I wanted.... See more

Rated 5 out of 5 stars
Verified

Simple and smooth process, delivery super fast and well packaged and the PC was super fast, well put together and been nothing but excellent. Cant recommended Black Barn more!

Rated 5 out of 5 stars
Verified

Purchased used Laptop for use by our club - great service and price. The unit supplied was first class and unmarked. Really pleased with the purchase and definitely use again. Highly recommended. C... See more

Rated 5 out of 5 stars
Verified

Really great service Responded very quickly to my questions on the chat, and very helpful. Speedy delivery well packed. I had some technical questions post delivery and again very helpful and frie... See more

Rated 5 out of 5 stars
Invited

Excellent. I received one relatively high spec laptop within 3 days of my order. My queries were met with timely and polite professionalism. The laptop itself is faultless as was the packaging in whic... See more

Rated 5 out of 5 stars
Verified

Service is great Computer guy uploading and checked 1st 2 says excellent for price cant give proper update until we are using in a few weeks

Rated 5 out of 5 stars

Really A++ service from Blackbarn. I needed a fast pc and wasn’t sure about the quality of refurbished ones and had an online chat with a friendly technician who put me at ease. Purchased the highes... See more

Rated 5 out of 5 stars

We first purchased a refurbished PC from Blackbarn Computers in 2020 and it has worked fine to this day. Microsoft is forcing millions worldwide to upgrade to Windows 11 then telling us we need to upg... See more

Rated 5 out of 5 stars
Verified

It arrived faster than I expected,and since i am only going to use it for a database,and not using the internet,I am pleased to say that it is ideal for my needs . Thank you very much,

Rated 5 out of 5 stars
Verified

Quick and efficient delivery of great hardware. The signal lead for the monitor was missing but I reported this and it arrived the next day. Couldn't fault the service, well done.

Rated 5 out of 5 stars
Verified

Great service, courteous and prompt. One small defect was remedied without immediately, without argument or cost. Would recommend wholeheartedly. Ken Ducker

Rated 5 out of 5 stars
Verified

I was unsure which laptop to order, so phoned up, explained what I already had, received a recommendation and it's just what I need!

Rated 5 out of 5 stars
Verified

Quick to answer questions about product Desktop pc delivered within 1 working day. Product as advertised. Would recommend.

Rated 5 out of 5 stars
Verified

Ordered and was able to pick up the same day. Item in excellent condition and all the windows updates already installed. Excellent service and item.

Rated 5 out of 5 stars
Verified

Easy to order and quick delivery. Couldn't ask for more. Goods arrived well packaged. Definitely recommend this company.

Rated 5 out of 5 stars
Verified

Ordered a refurbished Lenovo V530S and selected to upgrade the RAM to 16gb and HD to 500gb NVMe. Order placed on Thursday and arrived on Monday and was very well packaged. Set Up was easy, all I... See more

Rated 5 out of 5 stars

New desktop computer bundle purchased. Items arrived well packaged, set up and running and everything is perfect. Hard pressed to tell it's a refurb. A breath of fresh air dealing with a company that... See more

Rated 5 out of 5 stars
Verified

Great value and laptop in pristine condition; although the bios says it was 'born' in October 2022, clearly it hasn't been used. No wear on the keys and with a12th gen Intel core i5 CPU, it's no slouc... See more

Rated 5 out of 5 stars
Verified

I bought a z4 HP computer from black barn computers. It works really well and came in very good condition for an extremely competitive price. If you are looking for a decent machine at a good price th... See more

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Company details

  1. Used Computer Store
  2. Computer Store

Written by the company

Black Barn Computers is an established family business operating in the UK specialising in the sale of refurbished computer equipment. Our aim is to supply high quality value for money refurbished PC systems and laptops anywhere in the UK on a next day delivery basis. Local collection can also be arranged. Our refurbished computers can provide the end user with all the functionality of a new machine at a greatly reduced cost. We sell to both the public and private sector. We have been established for over 20 years and are trusted suppliers to many PLC's and schools across the country.


Contact info

4.9

Excellent

TrustScore 5 out of 5

293 reviews

5-star
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1-star


Rated 5 out of 5 stars
Verified

Great Service

There was an issue with the delivery, one email had the problem resolved. Excellent service, good price and item worked brilliantly. Will use again.

October 14, 2025
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Rated 5 out of 5 stars
Verified

Great service and product

Efficient, quick delivery, good pricing. Would be nice if packaging could be more 'eco' if possible?

October 10, 2025
Black Barn Computers logo

Reply from Black Barn Computers

Hi Andrea

Thank you for your kind review and 5 star rating.

I would just like to point out that all loose fill used in our packaging is Eco Flo. These packaging 'peanuts' are 100% biodegradable, water soluble and compostable making them environmentally friendly and easy to dispose of. Whilst we would prefer to use no loose fill at all, we have learnt from bitter experience over the past 20 years that shipping goods without it normally results in damaged PC screens, which obviously is no good for us or our customers.

Thanks you for your feedback!

Regards

Wes

Rated 5 out of 5 stars
Verified

2 months ago I ordered 4 refurbished…

2 months ago I ordered 4 refurbished computers from Black Barn Computers. About 30 minutes later it was realised other computers had been ordered from another source. I called Black Barn and they refunded the payment immediately without any question. I have now purchased another computer from Black Barn and everything went completely smoothly. I'm very happy and will use this company again.

October 3, 2025
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Rated 5 out of 5 stars

I bought 2 PCs and a laptop

I bought 2 PCs and a laptop. The prices were very good, and the products are high quality. Everything works perfectly. Customer service was helpful and professional, and the delivery was quick and right on time. Very satisfied with my purchase—highly recommend!

July 9, 2025
Unprompted review
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Rated 5 out of 5 stars
Verified

Speed, service,quality

My computer arrived within 2days of ordering.
During that brief period I was informed of details of its journey from start to finish.
The computer looks like new and surpassed my expectations.
I would not delay in recommending Black Barn Computers.

September 9, 2025
Rated 5 out of 5 stars
Verified

Time to ditch old TV used as monitor

Decided to replace my old TV that is was using as a monitor and a friend told me about Black Barn. Got a great Dell monitor and wished I's change years ago.
Arrived on time and was safely and securely packaged.

September 4, 2025
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Rated 5 out of 5 stars
Verified

Simple and smooth process

Simple and smooth process, delivery super fast and well packaged and the PC was super fast, well put together and been nothing but excellent.
Cant recommended Black Barn more!

August 18, 2025
Rated 5 out of 5 stars
Verified

First rate.

Condition of recently purchased monitors is excellent. Good information given in a pre-sales telephone enquiry. First rate all round.

August 14, 2025
Rated 5 out of 5 stars
Verified

Highly recommended

The refurbished PC arrived very well packed. I set it up and it works brilliantly. I am very happy with the service provided by Black Barn and the quality of the computer. It's exactly what I wanted. Highly recommended.

August 4, 2025
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