Il y a eu un beugue j'ai du refaire trois fois l'inscription, mais j'ai peu aboutir a l'inscription final, et les explications restes très claires.
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About Basic-Fit
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At Basic-Fit, we believe everyone deserves to be fit and feel great. That’s why we make fitness accessible to everyone through our low-cost, high-value solutions, built on smart, scalable technology – so you can work out the way you want. We’re on a mission to help you build fitness habits you’ll love and stick with.
Start making fitness your basic and…
Become a memberContact info
Netherlands
- www.basic-fit.com
Replied to 97% of negative reviews
Typically replies within 48 hours
May use AI-assist with repliesRead more
Trouble-free signing up experience!
Trouble-free signing up experience that completes within 5 minutes. The options are nicely described and what is included is clearly explained.

Reply from Basic-Fit
La Page était Pour les pays bas
La page n'était pas pour Belgique mais pour les pays bas
Omdat de registratie heel eenvoudig…
Omdat de registratie heel eenvoudig was, verspil ik geen tijd
Excellent 🤩
Online Registration
Hi, just signed up for Basic-Fit. In the online registration process it was not clear after selecting the subscription which button I have to press for the next process step. Normally you go to Check-out button but there is no Check-out button. After a while I tried, even I don´t want to use Extras, the "EXTRA's" Button and than to the Check-Out button. You should change the "EXTRA'2" Button in to "Next Step" or so. Just got a call from a friend of mine and he also (as I´m good in software things) asked me how to Check-Out!

Reply from Basic-Fit
Americans beware
Overall everything went well but I’m from America... In America we don’t have IBAN numbers and that was the only payment method available to set up an account. Because of this I couldn’t sign up or workout when I arrived.

Reply from Basic-Fit
Sam with Basic Fit card !
I wanted to sign up for Basic Fit today. I paid and chose the option with a traditional membership card. The money was debited from my account, but I didn't receive the card. The receptionist explained that I can only get a gym card in the city center at another Basic Fit gym. If these plastic cards are out of stock or the login machines are broken, why are there always two options? This is a scam. I paid an extra €20 for something I don't have. I'm demanding a refund of €20 for a card I didn't receive. The problem is that I want to use the gym today, but I don't have a card or the password to log in to the app... please fix this, because it's awful how people are being scammed.

Reply from Basic-Fit
Pourquoi tellement complique et irritant ?
Well - many things are not working as expected:
- payment with international credit card - refused
- WiFi needed to set the account (?)
- foolish password security requirements
- BasicFit app setup problematic - needed restart of our phones
Overall - bad experience but in sync with other European businesses which cannot even hold candle to their American counterparts ...

Reply from Basic-Fit
The app did not allow me to log in
The app did not allow me to log in. The problem was that on the login page, when clicking on the box for email (or pw, same problem) the keyboard did not appear. There was nothing to write WITH. I deleted and re-installed the app several times, the last time at the gym with the personnel, but the problem persisted. Absolutely impossible to start using the app 👎

Reply from Basic-Fit
Quick and simple
It was a simple 5 step process which approximately took less than 5 mins.
Inscription simple
Inscription simple. Pas évident au début de comprendre comment on active sa carte, ni comment on la scanne pour entrer.
Customer service
It was a good experience from the beginning of the registration process. Customer service representative was very kind and friendly. The installation is well organized and proper
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