The app did not allow me to log in
The app did not allow me to log in. The problem was that on the login page, when clicking on the box for email (or pw, same problem) the keyboard did not appear. There was nothing to write WITH. I deleted and re-installed the app several times, the last time at the gym with the personnel, but the problem persisted. Absolutely impossible to start using the app 👎
October 14, 2025
Reply from Basic-Fit
Hi Sanna!🏋️
How annoying that you can't log in! I'd be happy to help you fix this💪
Could you send us a Facebook Direct Message via http://www.facebook.com/BasicFitNederland with some additional information? With the reference number: 15494866.
I'd like to receive your details so we can help you as best as possible.
Monica Social Team of Basic-Fit