AV Parts Master Reviews 362

I have used AV Parts Master for ordering Projectors and Bulbs for some years now for the Primary School I work at. Why? If i need advice it's unbiased and thorough. The price is always as good as I... See more

Absolutely fantastic. Best price available online. Ordered late on a Saturday night, received a courtesy call on Monday morning from AV parts master for them to confirm the products I'd ordered met th... See more

Had a great experience with this company. They had some trouble sourcing my chosen product but Ellie was really helpful and found an alternative at a great price.

After a phone call to say the monitor was out of stock with both themselves and the supplier, Ellie was on the ball to find a few alternatives for me after asking what I was looking for. After choosi... See more

I can't rate AV Partsmaster highly enough, especially Jordan Thurgood. When the touchscreen we wanted was out of stock, Jordan not only went above and beyond sourcing an alternative, he also helped a... See more

A brilliant service from Ellie and the team at AV Partsmaster. I placed an order on Wednesday, by Thursday morning I had received a call from Ellie advising that there might be a better option, she co... See more

It's hard to get great customer service these days so when it happens it deserves recognition. I ordered a monitor with next day delivery. AV Parts Master rang me within an hour to say there were no u... See more

Fantastic service from AV Partsmaster, especially from our account manager Scott. He went above and beyond to ensure we got our delivery on time. Very well priced, and great communication throug... See more

I recently purchased a projector for my golf simulator (Viewsonic PX749-4K). I was helped through out my journey by Scott. He was incredibly helpful and knowledgeable, taking time to answer all of que... See more

As a returning customer, I love the comms and engagement i get from AVPartsmaster (Scott specifically!). Nothing is too much trouble and I get the reassurance of an expert who knows his subject. A j... See more

Thank you to Tom Donegan at AV Parts Master for his excellent service throughout the purchasing process for a replacement projector and screen for our church hall. We are delighted with the new set-u... See more

UPDATE: An hour after this review being written, got a call and my issue was sorted within the day. I like to think the issue with in regards to some internal miscommunication. At least this compa... See more

Top stuff - delivered promptly! Ordered a Logitech webcam through these guys on Saturday - fantastically arrived on time via DPD on Tuesday - would order through them again. Tried the same directly... See more

Ben from sales did a great job on 2 different projects for us Sent him the specs and some photos and got back immediately with a quote along with some advice Couldn't recommend enough!

Couldn't rate AV Part Masters any more. When I was let down by another supplier Tom went above and beyond to make sure I had what I needed within a few hours. Should have come to them in the first pla... See more

Ordered at 16:05 just after cut off for next day delivery, but really needed part. Used ‘chat’ on website and was informed part was in stock and dispatch team would contact me. To my surprise phone ri... See more

They had sold out of the projector I'd ordered, offered a suitable alternative but when I explained I'd researched and chosen this one specifically (they were offering the best price in the market). T... See more

AV Parts Master were incredibly helpful in sourcing us a replacement projector lamp. Unfortunately there was a shipping issue (completely out of their hands) and Tom couldn't do enough to help get i... See more

I ordered a monitor and was very happy with the experience. There was a short delay whilst stock arrived, which was expected due to it being a newly-released product, but after that delivery was next... See more

Fantastic!! Tried to place an order online using the account option as I am a school Governor but this didn't work. Got an Email from Austin J in sales to sort out payment but I had found the ite... See more

I work for a charity called Stick 'n' Step and we have been speaking to Scott at AV Parts Master about an order for our classroom. Scott was fantastic from start to finish. He supported us with... See more

Big thank you to all the team at Av Partsmaster who took the time and care to help me choose my new home cinema set up. From getting the right projector to the screen and the audio they were able to h... See more

This company is fabulous - they took the time before shipping to call me and talk through the projector screen I was buying and what I was using it for and making sure I had the right dimensions etc... See more

First of all, the assistant Paul, was friendly, knowledgable and helpful. Secondly, the Logitech HD C505 webcam gave me the image I wanted, closer crop than most available nowadays, allowing my green... See more

We recently purchased a Laser Projector from AV Parts Master Limited for our Church. We are extremely satisfied with the guidance and assistance provided by Scott Parker and his team. We required a qu... See more

I can’t fault these guys ! Even recieved a follow up call from Deborah just to chat about the spec’ of the projector just to confirm that it would meet my needs. Crystal clear communication and super... See more

I was recommended to use AV Partsmaster by an ex-colleague from a previous employment.I was put in touch with Jordan who dealt with our enquiry promptly and understood our requirements well. He arra... See more

Thank you Jordan, your knowledge of projectors and advice for my particular use was a great help today. I'm now confident I will be able produce bright and colourful backdrops in photographic studios... See more

Bought a Casio projector for my man-cave after my old one died a death and couldn’t be repaired. Spoke to AV parts master on the Friday afternoon after a blind panic of possibly no Netflix for the... See more

I ordered a webcam from AV PartsMaster because Scan.co.uk had let me down and promised next day delivery and not delivered. AV PartsMaster promised next day delivery, and delivered, and were cheaper.... See more

A rocky start, but credit where credit is due. If you’re buying from AV Parts Master, it’s best to email them first to double-check stock. Yes, the website states next-day delivery, but there’s an a... See more

I had placed an order as requested by a colleague for a projector and a screen. All was well, however, and isn't there always a however, I was quickly contacted by the OST who informed me they were n... See more

AV Parts Master are our go to for everything to do with AV installations! Easy to deal with, great help and advice and fast deliveries too. The knowledge of the sales staff is fantastic and we are gra... See more

Amended my original review due to AV Parts Master upping their game. Following a fault within 6 six weeks of my projector purchase and my original contact with customer services I think i caugh... See more

I ordered a particular monitor online from AV Parts and paid there and then. Unfortunately it had been discontinued by NEC. Ellie at AV Parts went out of her way to understand what the monitor was nee... See more

Thanks to Aidan for a great experience! Despite being a domestic customer likely placing a once-in-years order, AVPM were really helpful and proactive. They checked that the large commercial display... See more

The team at AVpartsmaster were brilliant helping me with my recent purchase. They provided email follow ups about stock problems and recommended alternatives which I am very pleased with. Friendly and... See more

I've been buying projector lamps from these guys for 10+ years and the service has always been excellent. On the rare occasion that there have been issues they have been quick and effective in working... See more

Excellent quality product product sadly let down by a poor delivery service. Paid extra for next working day delivery, ordered on a Thursday and received the product on the following Tuesday (5 calen... See more

Purchased a home cinema projector from AV Parts Master called them as I needed some advice on what model to go for. Got the advice I needed and went with an Epson TW9400 that arrived next day.... See more

I needed replacement parts for a screen bought from AV Parts Master five years ago but wasn't sure if it would be possible to get spare parts or I'd need to buy a new screen. Customer service were sup... See more

Yet again another amazing and great experience with this company. Not only fast and professional but the sales and customer care are superb. Cannot see myself going elsewhere as long as they are keepi... See more

Stellar, speedy service with a personal touch. After ordering (at a better price than anywhere else) I received an email from a human confirming my order and imminent despatch. Then, an au... See more

We ordered a product from this company and they took the time to call me to be clear in what I had ordered, and if I needed any further product. I actually ordered the wrong item and with there exp... See more

We've worked closely with AV Partsmaster for several years now. They've helped fulfil many presentation system hardware requirements at the most competitive prices we've ever found. Staff are knowledg... See more

As a large secondary school, we regularly order AV equipment. Each time we request a quote, AV Parts Master consistently beats the competition by hundreds of pounds — like magic — making them ex... See more

Had a great experience with AV Partsmaster. A special thanks to Scott, who went out of his way to advise me with the correct product suited for the job I needed. Great service, would recommend.

Aiden is one of the best customer service people i've ever spoken to- concise, extremely knowledgeable and patient, helped me over the span of four hours, even working past the end of his shift on fri... See more

Ellie and her colleagues were very helpful with my order and kept me posted with what was happening. Thank you!

I needed a specific 16AWG power cable for my PC to better support the power draw, and AV Parts Master had exactly what I was looking for. The product was clearly described on their website, and what I... See more