NC

New Car

United Kingdom

Reviews

Review of Thornley Groves Estate Agents


Rated 1 out of 5 stars

Serious need for management to take action and they do not

As a landlord I pay for them to manage the letting of my apartments and don’t expect to have to follow up with them and check spurious costs. There will need to be a significant improvement in their performance. Total lack of management over site of staff who do not appear up to the task.

October 15, 2020
Unprompted review

Reply from Thornley Groves Estate Agents

Dear New Car,

Thank you for giving us a bit more information of who you were so that we could identify the review and help sort this.

On the 22nd October, I believe, our Director of Property Management contacted you directly in order to sort the issues you had raised.

As this matter is now in hand, I will not comment further on your review but hope that the work our team does going forward improves so that one day you can update this review more positively.

Kind Regards,

Customer Care Team

Review of Scan Computers


Rated 1 out of 5 stars

I ordered a next day delivery Logitech WebCam that would actually be an 8 week wait

I ordered a Logitech WebCam that was supposed to be delivered the next day - their paperwork to issued after order placed confirmed next day delivery. The next day came, but the WebCam did not. When I phoned, I was told they were not sure if my order would be covered by the delivery that they were expecting that day, and that if it wasn't, I would have to wait 8 weeks for the device. Needless to say I cancelled my order and await a credit for the money charged to my card. A very poor customer experience and I shall not be using them again.

July 13, 2020

Reply from Scan Computers

Thank you for taking the time to leave us a review.
Unfortunately, we have not been able to locate any information regarding your order.
If you could update your review with your invoice number or email us directly - feedback@scan.co.uk with your details, we would be more than happy to help in getting this resolved.

Kind Regards
Team Scan

Review of AV Parts Master


Rated 5 out of 5 stars

I ordered a webcam from AV PartsMaster and theydelivered it next day

I ordered a webcam from AV PartsMaster because Scan.co.uk had let me down and promised next day delivery and not delivered. AV PartsMaster promised next day delivery, and delivered, and were cheaper. Their phone Sales Rep, Paul Jennings, was exceptionally helpful, and agreed to take it back if it did not work with my PC. I will defintiely make AV PartsMAster my go to onli site for electrical purchases Great stock levels, service and prices.

July 13, 2020
Unprompted review

Reply from AV Parts Master

Hi New Car,

Many thanks for taking the time to leave us a positive review here on Trustpilot,

We are glad to hear that your experience with us was positive. Your feedback really helps us improve our commitment to customer service and providing an all round 5 star experience

We look forward to serving you again here at AV Partsmaster

Review of Thornley Groves Estate Agents


Rated 4 out of 5 stars

Generally very pleased with the service…

Generally very pleased with the service provided. They have kept our apartment let out for all but a couple of weeks since we bought it. Adam Roscoe, the agent dealing with our flat, is very personable and efficient in dealing with our queries and any issues needing repair.

January 14, 2020
Unprompted review

Reply from Thornley Groves Estate Agents

Hello,

We wanted to write to thank you for your review on Trustpilot, mentioning the excellent service you have received from Adam Roscoe our Vimto based Junior Team Leader.

Adam will be delighted when informed, that you took the time to acknowledge his personable and efficient service.

Reviews such as yours will help others in choosing their agent, so it really is appreciated.

Kind regards,
Customer Care Team

Review of American Golf


Rated 5 out of 5 stars

Great Service with competitive prices

Veray helpful staff, could not have done more.

December 21, 2019
Unprompted review

Reply from American Golf

Dear Kim,

Thank you so much for your kind review.
We take great pride in our customer service and will share your positive experience with all our colleagues.
Thanks for choosing American Golf.

The AG service team

Review of Viking Direct


Rated 4 out of 5 stars

Good Prices

Good Prices, next day delivery, pleasant delivery couriers.

December 12, 2019
Unprompted review

Reply from Viking Direct

Good Morning,

Thank you for you for your lovely feedback.
Have a great weekend!

Many Thanks
The Viking Team

Review of Worcester Bosch


Rated 3 out of 5 stars

The boiler is only as good as the installation

The boiler itself appears to work well. Constant temperature throughout the house and no doubt cheaper to run than its old predecessor. The experience is only as good as the installer, and some improvement was possible in this regard. Completed installations should be inspected by an independent inspector (at least not the fitter himself) as this would improve the quality of the installation work - even by approved Worcester Bosch contractors.

January 22, 2019
Unprompted review

Review of Stinkyink.com


Rated 5 out of 5 stars

Excellent over the phone ordering…

Excellent over the phone ordering service. Delivered next day as expected. The refilled own label cartridges worked first time without any problems on my HP printer. Will definitely use again

April 24, 2018
Unprompted review

Review of ALA Insurance


Rated 5 out of 5 stars

Easy to get Quote and to buy the Insurance

Easy to get pricing, much cheaper than last time we bought from dealership on a new car - and the last time the car was a lot cheaper than this one - so clearly competitive. Let's hope we never need to find out if the claims procedure is as good as the application efficiency.

April 3, 2017
Unprompted review