Willis Orchard Company Reviews 26,882

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's product quality, noting that plants arrive in excellent condition with healthy root systems. Consumers appreciate the careful packaging, which ensures plants are well-hydrated and protected during shipping. The delivery service is also highly regarded, with many people mentioning prompt and timely delivery. People are pleased with the prices and find them reasonable. The plants thrive after planting, and the company offers a wide selection of varieties not found elsewhere. Overall, reviewers express high satisfaction with the company's products and services, often highlighting positive experiences and expressing intentions to order again.

Based on these reviews

Rated 5 out of 5 stars
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I ordered three trees from Willis a few weeks ago and they just arrived. They were delivered earlier than expected and were in excellent shape! I'm very impressed with the quality of the trees and how... See more

Rated 5 out of 5 stars
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I bought a small sweet pomegranate seedling a few years ago and quite frankly, I'm impressed by this tree. this year it's producing it's first viable fruit. That's not why I'm impressed though. This t... See more

Rated 4 out of 5 stars
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Less than 5 rating due to only part of trees arriving due to back order not disclosed at order. Trees I did receive arrived in good shape but didn’t have as much packing material around bare roots as... See more

Rated 4 out of 5 stars
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Banana tree came wrapped as carefully as possible for this business and on time. Due to temperature shock in transit, my tree took a while to acclimate to the new climate and soil, but now is thriving... See more

Rated 5 out of 5 stars
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Willis Orchard knows what they're doing. By encouraging customers to do their homework early, knowing that delivery must be when certain trees are dormant, they ensure the greatest success for the pl... See more

Rated 3 out of 5 stars
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Willis did okay but they can improve. I ordered 4 of the Kansas sweet cherry tree. Unfortunately, The person preparing these trees for shipping cut the roots improperly (Way too short) but I’m hopefu... See more

Rated 4 out of 5 stars
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Ordered 10 mature Elberta peach trees delivered Feb 2024. Planted them immediately as per instructions & watered regularly. Only one leafed out so far. Trees alive, but still waiting for other nine t... See more

Company replied

Rated 5 out of 5 stars
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Trees were good shape and had excellent form and carefully packaged. They were beginning to break dormancy when FedEx delivered them. We had unusually warm weather during the shipping period an... See more

Rated 5 out of 5 stars
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I have purchased a ton of different grape vines this year. A bunch of different companies as well. They have been by far, The best vines I’ve ever purchased some actually had small clusters of fruit,... See more

Rated 5 out of 5 stars
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My wife and I ordered several varieties of plum trees and an elderberry bush from Willis orchards. Willis shipped healthy looking trees with excellent roots. We had never seen elderberry roots and wer... See more

Rated 3 out of 5 stars
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Got the trees earlier than I wanted them but it’s probably alright. Tree quality is my biggest problem, unlike the online actual pics a couple of the trees were bent over not straight like I thought I... See more

Rated 5 out of 5 stars
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Before I bought my kiwi berries from Willis Orchards, they gave a clear explanation of what was needed to grow them successfully. I bought two females and one male. The two year old plants arrived wel... See more

Rated 4 out of 5 stars
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Being a green thumb, I totally understand winter shipments. People need to understand that if fruit trees don't have sufficient time to establish a firm root system before freezing temperatures arriv... See more

Rated 5 out of 5 stars
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I am a repeat customer. I have a home orchard of various fruit trees I've purchased from Willis Orchards (apples, pears, plums, blueberries, persimmons, nectarines, etc). They always arrive healthy... See more

Rated 5 out of 5 stars
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Wanted blueberry bushes somewhat further along and more fully developed than boxed type from Tractor Supply & Home Depot. I’m in my early 70’s and want to harvest fruit bearing bushes with my grandchi... See more

Rated 5 out of 5 stars
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Plants were shipped in a timely manner and spent little time in transit. They all arrived in a very healthy condition, and even though they went through some initial shock upon planting them to their... See more

Rated 3 out of 5 stars
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The blueberry bushes arrived in good health and a good size. They shipped well, and arrived with no damage. Our one complaint is that they did not take our zone into consideration when choosing a shi... See more

Rated 5 out of 5 stars
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First time ordering from Willis Orchard Company and wish I had found you guys much earlier. Trees arrived in great condition and were packed perfect; root balls were moist and in great condition. Muc... See more

Rated 4 out of 5 stars
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Trees arrived in great shape, however shipment time took longer than expected. We placed the order for five pine trees on 3/11 and the trees didn't arrive in Houston until 4/3. Early April in Houst... See more

Rated 5 out of 5 stars
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A phone call to inquire about the difference between "Fruiting AGE" & "Fruiting SIZE" was answered patiently as was the question regarding Asian Pear tree availability. GREAT Customer Service, GREAT... See more

Rated 5 out of 5 stars
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My first time ordering from Willis Orchard, and everything was delivered on time as described. In fact, I asked to make specific accommodations for the delivery date due to absence from the home, and... See more

Rated 4 out of 5 stars
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Yall did great! I really appreciate you squeezing my order in before closing shipping. I guess I forgot to check my spam folder, but I didn't get a confirmation email or a shipping email - that's my... See more

Rated 5 out of 5 stars
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My Gold Nugget arrived quickly,well packaged, and just as the order described (height and leaves). Planted according to instructions and it’s been thriving thus far. I couldn’t be happier. This tr... See more

Rated 5 out of 5 stars
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We purchased trees from Willis orchard and from another online retailer. Our trees from Willis were far superior. Shipping cost money especially for boxes this large so we understand the cost as ma... See more

Rated 3 out of 5 stars
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The 5 replacements for the out 8 of dormancy blueberries that did not grow well because they never should have been sent in full flower in late April last year looked good. But you still owe me 3 more... See more

Rated 5 out of 5 stars
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I've bought 15 or so trees and plants from them over the past 4 years. Their customer service has always been top notch. I've had a few die over the years (probably my fault), but they have always sen... See more

Rated 5 out of 5 stars
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I purchased two bare root grapevines from Willis Orchards last fall to plant in my Phoenix, Arizona yard. They arrived promptly once I got my shipping notification (I understand preparing them takes a... See more

Rated 5 out of 5 stars
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I already had one leprechaun nectarine dwarf that produces the tastiest fruit. I tried to plant a 2nd bare root tree last season, but the weather didn't really give it a chance, so I bought another tr... See more

Rated 5 out of 5 stars
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Our tree arrived well packaged in a sturdy box. It looked quite healthy. I wanted our gardener to plant it as he is really a plant expert and knew what to expect and what advice to provide. Unfortunat... See more

Rated 5 out of 5 stars
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I never actually received my order. Not W.O.C.'s fault. FedEx delivered it to the wrong address. I tried to get it corrected but FedEx doesn't talk to people anymore. Their AI algorithm is programmed... See more

Rated 5 out of 5 stars
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I received my olive trees quickly and in great shape. I talked to staff at Willis Or yards before purchasing and after with questions about this purchase which was a new venture into a plant I was no... See more

Rated 3 out of 5 stars
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Plants where smaller than described in both height and diameter. Not that big a deal. However, the packaging was atrocious. Everything shoved into one box that bent in the middle do to lack of any ins... See more

Rated 5 out of 5 stars
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Second time ordering from Willis Orchard Company. Both times plants were as advertised, arrived healthy, and were within the size range advertised. The roots come tightly wrapped which can be annoyin... See more

Rated 4 out of 5 stars
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Delivery was really quick which was nice. Ordered 3 Southern Highbush blueberry plants. Two look pretty good, one looks pretty bare but appears to be alive. I expect they will take some time to establ... See more

Rated 5 out of 5 stars
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Received my first order last spring--beautifully packed & all items looked top quality. A mistake in the order (thorned instead of thornless) blackberry was discovered in the summer. Contacted company... See more

Rated 5 out of 5 stars
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I purchased a 4 ft Fuyu Persimmon tree in spring 2023. After an initial “top off” and two seasons of letting it branch out - I’m getting loads of beautiful fruits this year. The tree is doing great an... See more

Rated 5 out of 5 stars
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I received what I expected from description. Bare root pussywillow don't look like much when received off season, BUT after planting them in mid-April (now early June) the plants are very strong and l... See more

Rated 5 out of 5 stars
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Gala and Honeycrisp 3/4-1inch trees arrived to AZ in just a few days with late February order. Due to snow at my 5600’ elevation they were planted mid March following the instructions. April 9th the G... See more

Rated 3 out of 5 stars
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I have been using your service for many years, buying lots of trees but my last two pomegranates trees died after planting them. They came to me in good condition maybe the Texas heat was too much. Ma... See more

Rated 3 out of 5 stars
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I wanted to do 5 stars but our Canby Raspberry plant is doing nothing (it's a dead stick). I was really looking forward to raspberries and held out hope that it would grow but it hasn't done anythin... See more

Company replied

Rated 5 out of 5 stars
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Pawpaw trees shipped at an appropriate time and were packed well. Tiny dormant trees looked just like a little twig but they both came to life over the course of spring and summer. I think it was the... See more

Rated 5 out of 5 stars
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One of the two paw-paws received has green shoots. The other still looks like a dead twig. I planted them under nearly identical conditions, and have been giving identical treatment. That continu... See more

Rated 5 out of 5 stars
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Totally impressed with my blueberry bushes. I purchased the variety pkg and was expecting bare roots as I have gotten with other companies however these bushes had roots, leaves, and even some with b... See more

Rated 5 out of 5 stars
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I placed my order back in Dec of 2021 and now it’s mid July of 2025. I had ordered a bunch of trees mostly peach trees - different varieties and some other. Through trial and error I learned how to ca... See more

Rated 5 out of 5 stars
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We enjoy working with Willis Orchard. We purchased trees from 5 nurseries (one in person, four online), and the trees from Willis Orchard survived in way higher percentage and the trees are hardy. Re... See more

Rated 5 out of 5 stars
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The pawpaw trees came to me bigger than I expected and in great shape. They transplanted well.

Rated 5 out of 5 stars
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All my trees arrived in great condition and all of them survived! Thank you for healthy tree babies!

Rated 5 out of 5 stars
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Both olive trees, Mission and Picholine, arrived as notified and in good condition. They appear to have made an easy adjustment to the half oak barrel planters on my patio and will be pretty well pro... See more

Company replied

Rated 5 out of 5 stars
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Received my second order from Willis Orchard. First plant I ordered was the Blueberry Grape. I think I planted it too late in the year last spring, as it didn't produce grapes, but otherwise grew very... See more

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Rated 5 out of 5 stars
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Very pleased with the grape vines. My 2nd time ordering grape vines from Willis Orchard. 1st time was about 5 years ago. Unfortunately my husband cut through several grapevines when cutting the g... See more

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Company details

  1. #6 of 11 best companies in Plant Nursery
  2. #12 of 21 best companies in Garden Center
  3. #1 of 2 best companies in Tree Farm

Written by the company

We are a mail-order plant nursery located in Cartersville, GA. We sell only the highest quality trees, bushes and plants. We want to work with you to help you create the home garden or orchard of your dreams. It is a great investment and a whole lot of fun. Let's do it together. Give us a call today and let's get started.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

27K reviews

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1-star

Replied to 64% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
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Excellent Quality!

I ordered three trees from Willis a few weeks ago and they just arrived. They were delivered earlier than expected and were in excellent shape! I'm very impressed with the quality of the trees and how easy the delivery process was. I got the 5-6 ft size and will be ordering more!

October 7, 2025
Unprompted review
Rated 5 out of 5 stars
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I'm genuinely impressed

I bought a small sweet pomegranate seedling a few years ago and quite frankly, I'm impressed by this tree. this year it's producing it's first viable fruit. That's not why I'm impressed though. This tree has overcome the Texas freeze after losing 80% of its body to the cold. A year ago it had a giant pine tree completely crush it during our last hurricane and it was pinned for at least a month. So much more that was completely out of my power to stop, it bounced back like nothing ever happened. Granted I step in to assist it as much as I can, but his tree is tough as nails! Ignore the date of purchase, it was purchased about 5+ years ago

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

I wrote a review last year about an…

I wrote a review last year about an order placed in 2022 that was never received. Willis replied they never cashed the check, but the bank did charge me for it. I sent Willis a copy of the check and a signed receipt from them for the order. I still haven't gotten my seedlings. My advice is don't order anything from them.

September 19, 2025
Unprompted review
Rated 4 out of 5 stars
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Banana tree came wrapped as carefully…

Banana tree came wrapped as carefully as possible for this business and on time. Due to temperature shock in transit, my tree took a while to acclimate to the new climate and soil, but now is thriving wonderfully and should sprout me some blossoms next summer or summer after next.

March 11, 2025
Rated 1 out of 5 stars
Verified

Dead Trees

Two years in a row, I have been sent dead trees. They never showed any signs of life. Unfortunately, they do not give any credit after the replacement credit for the first set of dead trees. I own a tree farm, so I know a thing or two about trees. They tell you that you planted them wrong... even though they were dead on arrival. The graft sites were planted just above ground level. This is very easily evident in the pictures. I'm not sure Willis knows what 6 to 8 inches looks like... that's ridiculous. So I'm out the money and 2 years of growth. I will never do business with this company again. I hope others have better luck.

February 17, 2025
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Reply from Willis Orchard Company

Pecan trees who's graft union is 6-8 inches out of the ground have not been planted deep enough. We advise carefully assessing each pecan tree to locate the graft union. Once you have located the graft union, you should plant the tree such that the graft union is about 1" above the ground. If they are not planted deep enough, they will fail. If you have questions upon receipt of the plants or need assistance locating the graft union on your trees, please email us and ask questions. Thank you for the feedback!

Rated 1 out of 5 stars
Verified

The fig tree was a waste of money

The fig tree was a waste of money. We followed all the instructions on how to transplant it and leaves were falling off and now for the last 2 months it’s a stick with no leaves. I wasted 70 dollars. I want to try it again but not with this fig tree.

June 15, 2025
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Reply from Willis Orchard Company

We are so sorry that your plant failed to survive the transplant process. Our plants carry a friendly guarantee that lasts until the end of the summer. Please email orders@willisorchards.com with pictures of the scratch test so we can help you through the process. We appreciate you taking the time to give us your feedback!

Rated 1 out of 5 stars
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The lilacs came super thin

The lilacs came super thin, like 1/8" thick each. They looked like they pulled up suckers and sent them, and there was only one stem for each plant. They were almost 20.00 each and they sprouted a few leaves and then died. They had no girth or strength and died!
The Bur Oak came in without any buds. One 6' tall, one inch diameter stick, and after several months later it still has not sprouted any leaves!
I basically wasted my money with this company!

March 25, 2025
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Reply from Willis Orchard Company

We are sorry you are not happy with your order. If you had received the items in poor condition or if they were not up to your standards, you should have contacted us immediately with pictures so we could address the problem at that time. Unfortunately, there's not much we can do 6 months after the fact, except offer you the warranty that came with the plants. Please email orders@willisorchards.com with pictures of your scratch tests so we can proceed with the warranty process. Thank you for your feedback!

Rated 5 out of 5 stars
Verified

Pawpaw trees shipped at an appropriate…

Pawpaw trees shipped at an appropriate time and were packed well. Tiny dormant trees looked just like a little twig but they both came to life over the course of spring and summer. I think it was the Collins pawpaw took a lot longer then the other to break dormancy and I really thought it was dead but it finally came to life too.

April 2, 2025
Rated 1 out of 5 stars

Subject: Disappointed by Lack of Support and Follow-Up


I’m truly disappointed by my experience with Willis Orchard. I reached out regarding a raspberry plant that wasn’t thriving, and after sending the requested photos, I was told to prune it down to where I saw a “green spot” because, as the representative put it, "why would she replace a healthy plant?"

I followed the instructions, but unfortunately, it didn’t help—and now, the other plants have died as well. I didn’t bother reaching back out again because of the poor customer service and lack of follow-up. After receiving no replies to my emails, I’ve come to realize I was simply ghosted.

It’s really disheartening. I genuinely wanted these plants to grow healthy and strong, and I feel I should have been compensated for the loss. Sadly, this experience has left me completely disappointed.

June 1, 2025
Unprompted review
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Reply from Willis Orchard Company

It looks as though you were given an in-store credit in the value of $4.95 for the failure of a blackberry plant. We will be happy to apply that credit to a future purchase. When you go to place your new order, leave a note at checkout with the previous order number as well as the credit amount and we will apply the credit prior to charging your card the final amount. Thank you so much for the feedback!

Rated 5 out of 5 stars
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Peach trees are thriving

I placed my order back in Dec of 2021 and now it’s mid July of 2025. I had ordered a bunch of trees mostly peach trees - different varieties and some other. Through trial and error I learned how to care for them to avoid disease and bug infestation and this summer finally got to try the fruit! Trees are also doing great! I wish there was a way to upload photos on here to show you how loaded they are with peaches!

July 14, 2025
Unprompted review
Rated 1 out of 5 stars
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Run far and fast

Everything I ordered from this place arrived dead
I recommend run far run fast away from this company!!!
Customer service was horrendous to me
I would never ever trust them !!!!!!

July 1, 2025
Unprompted review
Willis Orchard Company logo

Reply from Willis Orchard Company

We are sorry for making you feel that way. You have been issued an in-store credit for the value of the (2) failed dogwood trees that you may use to order whatever you would like at a time of your choosing.

Rated 5 out of 5 stars
Verified

Great product.

Tree arrived in great shape. A few days after planting. The weather turn to instant heat wave for a couple of days. All the newly sprouted leaves fell off the next day. I wasn’t home at the time to get shade cloth up to protect the tree. The tree came back strong in a few weeks looks better than when I received it. There are even a couple of quarter size fruits developing on the tree.

June 11, 2025

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