Lots of Plants Reviews 1,641

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superior condition of the plants upon arrival, highlighting secure packaging and healthy soil. Consumers appreciate the wide selection of plants, especially those not commonly found elsewhere, and value the insightful planting instructions provided. People also mention the plants' ability to thrive after planting, attributing it to the high quality of both the products and the service. However, some consumers report inconsistencies in order fulfillment and delivery. While many celebrate prompt and efficient delivery services, others have experienced delays and damages during shipping. Some reviewers express mixed feelings regarding order, citing variations in plant sizes and conditions, even within the same order. Contact with customer service is generally seen as positive, with representatives addressing issues promptly, although opinions on the resolutions vary.

Based on these reviews

Rated 4 out of 5 stars

I have received 3 shipments the past two weeks. 20 daisies, 2 rose of Sharon and 2 rhododendrons. The rose of Sharon arrived in great health however you should know the others arrived in shock. It... See more

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Rated 4 out of 5 stars
Verified

Good delivery, on schedule as stated, only issue was two binding straps of the five boxes had the plastic binding strap broken so the two plants inside crushed each other and may not recover. The othe... See more

Rated 4 out of 5 stars
Verified

The laurels arrived in a timely fashion and the plants were healthy. This could have been a 5 but one of the straps holding one of the two laurels was cut causing it to slide into the other. Numerou... See more

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Rated 4 out of 5 stars
Verified

The hydrangeas arrived in fairly bad shap I have never had Thad problem before. Fortunately they will be dropping their leaves soon and I can prune damaged branches! Feel like it was done in transi... See more

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Rated 5 out of 5 stars
Verified

This beauty arrived today after six days with UPS and my expectations were easily exceeded. This particular weeping blue atlas cedar I received today looks awesome and healthy! I’ll definitely keep... See more

Company replied

Rated 5 out of 5 stars
Verified

This is my 2nd purchase from this business. I requested that the plant be sent to my brother's home in SC as I was visiting. I expected it to arrive on Monday or Tuesday but it arrived ahead of schedu... See more

Rated 5 out of 5 stars
Verified

While I initially had some concerns with the delay in shipping, I contacted them expressing my concern. They apologized and said that there would be a releasing a new crop of Summer Snow gardenias in... See more

Rated 5 out of 5 stars
Verified

Received gorgeous healthy plants with insightful planting instructions. Also purchased soil amendments to ensure they all got off to a great start. Have ordered at least three separate times at this p... See more

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Rated 5 out of 5 stars
Verified

My plants arrived well packed and are absolutely beautiful! Two of the camellias were in bloom. It took a week or so to ship them but when I called for a status someone answered me immediately. I was... See more

Rated 5 out of 5 stars
Verified

Ordered a mock orange for my mother for mothers day. I was not expecting much with previous experiences i have had with other nurseries shipping plants but I was really surprised and very happy. I was... See more

Rated 5 out of 5 stars
Verified

My American Pillar arborvitae’s were deliver as promised and in excellent condition. Packaging was secure. The 35 Arborvitae’s I ordered last year have grown 3 feet in just one year! I am so thrill... See more

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Rated 3 out of 5 stars

Ordered 7 plants for a hedge, 3 different varieties all from their deer resistant category, spent approximately $500. On the positive side shipping was quick and 6 of 7 plants were healthy. One had... See more

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Rated 5 out of 5 stars
Verified

I’ve purchased several products over the years and always pleased with the quality of the shrubs or trees. My latest purchase of 2 Rhody’s didn’t disappoint. Healthy plants as always and excellent pac... See more

Company replied

Rated 5 out of 5 stars
Verified

When there was confusion about the delivery, the customer representative immediately put my worries to rest. Even with a 4-5 day delivery date, my plant showed up in 3 days. It looked in good health a... See more

Company replied

Rated 5 out of 5 stars
Verified

I received my Double Delights Wedding Gown Hydrangea today. I am Double Delighted!! I was not expecting such a large plant!! It is green and thriving I will be planting it this weekend. This is amaz... See more

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Rated 5 out of 5 stars
Verified

The plants (2) I received had a shipping issue caused by the UPS' ignorance of the sign "Up", and one of them experienced the stress ( a few branches broken or dried). Otherwise, they look healthy an... See more

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Rated 3 out of 5 stars

The hydrangea came in a badly damaged box earlier in May. We are trying our best to get the plant back into shape before we give it to my childhood friend as a housewarming gift (she lost her husban... See more

Company replied

Rated 5 out of 5 stars
Verified

We are doing a major garden renovation and since we have used Lots of Plants several times before, we chose them again. We were not disappointed! All our plants came when expected and in great conditi... See more

Rated 3 out of 5 stars

When ordering, you need to be mindful of the customer's requested timelines. Our order arrived but more than 2 days later than expected, despite direct communication with the order department. Other t... See more

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Rated 5 out of 5 stars
Verified

My Daikagura camellia arrived beautiful and in great shape - packaged well, soil intact and moist and ready to plant! Can’t wait for it to grow bigger and flower! Thanks for having such good quality p... See more

Company replied

Rated 5 out of 5 stars
Verified

The plants I received were super healthy and beautiful. They survived my planting and the camellia looks like it’s just about to bloom! Loved that they had some plant-specific tips for planting in the... See more

Rated 5 out of 5 stars
Verified

Upon arrival the camelia bushes look fantastic. They were watered and planted the next day. Although I heard that for my zone 7a, the sasanqua varieties should be planted in the spring? Well I figure... See more

Company replied

Rated 5 out of 5 stars
Verified

So far so good, I ordered the butterfly bush, making sure it is safe for zone 5, followed planting instructions. As long as it makes it through the winters and comes back every spring, Ill be very hap... See more

Rated 5 out of 5 stars
Verified

I bought a mountain laurel. the plant came in great condition. I have bought plants online in the past, this was one of the best in terms of condition. they were unable to send the larger plant - but... See more

Rated 5 out of 5 stars
Verified

I have had a single issue with Lots of Plants. It was taken care promptly and thoroughly with no hesitation on their part and it’s possible that an argument could be made that the mistake was mine. T... See more

Company replied

Rated 5 out of 5 stars

A near perfect shipment with great packing. both plants looked very healthy and ready to plant as described . it may be pricey but its worth getting a healthy and good quality plant from a nursery th... See more

Company replied

Rated 5 out of 5 stars
Verified

My plants, 4 3 gallon ones arrived in fantastic condition with lots of good soil around them. Two of them were April Dawn Camelias. I bought one last Fall, which was supposed to weather the winter h... See more

Company replied

Rated 4 out of 5 stars

This is my 2nd review for the 2nd order of 3 Admiration Barberry in 3 gallon without any shipping issue. They look fresh and pretty. However, they are half the size of the plants of the previous order... See more

Rated 5 out of 5 stars
Verified

The shrubs arrived in excellent condition. I appreciate the 3 gallon size and also being able to get the shrubs I want without searching locally and not being able to find what I want. I will order fr... See more

Rated 5 out of 5 stars

Beautiful selection of plants, especially items that are not readily available elsewhere. My Capistrano rhododendron arrived in great condition & will probably send out a few blooms even though I pla... See more

Company replied

Rated 5 out of 5 stars
Verified

I’ve ordered many times from this vendor and the plants always arrive quickly, in great shape, and they grow beautifully. And you can’t beat the free shipping. Literally no other online plant seller o... See more

Company replied

Rated 5 out of 5 stars
Verified

I bought a rose of Sharon. It was packed perfectly, came in a timely manner, was large and healthy, and was more mature than most mail order companies. I always go to Lots of Plants to see if they hav... See more

Rated 5 out of 5 stars
Verified

I have ordered many plants through online sources and have been disappointed in quite a few. LoP is NOT one to be disappointed with. Their Camillas are second to absolutely none! They are worth every... See more

Rated 3 out of 5 stars
Verified

The plant looked healthy, however, the disappointment is related to size/cost ratio. I bought a camellia in a 3 gallon pot which was a foot shorter than same 5 plants I have purchased in recent year... See more

Rated 4 out of 5 stars
Verified

This review covers the whole season. I ordered 10 plants this season. Three of the plants received were outstanding (5+), Six of the plants were great (4.5) but one plant was underwhelming (2). I... See more

Rated 4 out of 5 stars
Verified

În spring season I got a bad experience with company, possible an electronic error. Now I am very happy how the company resolved the issue of spring season. The product that I received is an excellent... See more

Company replied

Rated 5 out of 5 stars
Verified

The plants came in perfect condition and were just what I wanted and had ordered. Planting materials and instructions were perfect. I had a bad experience with a different company so was extremely ple... See more

Rated 5 out of 5 stars
Verified

I ordered an Electra Blue Deodar Cedar tree and it arrived in perfect condition due to the care of the way it was packaged. I am real happy with the service and would definitely make another purchase.... See more

Company replied

Rated 5 out of 5 stars
Verified

I ordered a camilia flower tree for my mom and it came in a large, tall, cardboard box. The leaves were healthy and green, and bottom portion (potted dirt) was wrapped safely in plastic. I’m very sati... See more

Rated 5 out of 5 stars
Verified

The plant is large and healthy. A beautiful specimen! Already thriving! Came perfectly packaged so absolutely no damage as well. Love it!

Rated 5 out of 5 stars
Verified

I received two plants: one with flowers and good size. The other had been cut back presumably to clean up dead blossoms I paid the same amount for both. Disappointed.

Rated 3 out of 5 stars
Verified

Plant was packaged well. Didn’t see any potential buds for blooming this season. I ordered one, same species, from Etsy that was 27$ cheaper same size with bloom.

Rated 5 out of 5 stars
Verified

My plants arrived beautifully packed and in superb condition. They were everything they were described as if not better! Lots of Plants is a great company to work with! Thank you!

Rated 4 out of 5 stars
Verified

The plants arrived with no damage and well watered. My compliments to your shipping department. The roots weren’t developed enough to hold the soil and root ball together during planting.

Rated 5 out of 5 stars
Verified

The Norway weeping spruce arrived quickly and was in EXCELLENT condition. Probably the most healthy tree I’ve received via mail. Clear instructions. Highly recommend.

Rated 3 out of 5 stars
Verified

I ordered 3 plants. Two were shipped laying on their sides. Most of the soil fell out of one and it was wilted. It was much smaller that expected. The other plant was spectacular. Gorgeous purple flow... See more

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Company details

  1. #16 of 21 best companies in Garden Center
  2. #7 of 12 best companies in Garden
  3. #1 of 1 best companies in Landscape Architect
  4. #1 of 1 best companies in Landscaper
  5. #8 of 11 best companies in Plant Nursery
  6. #2 of 3 best companies in Wholesale Plant Nursery

Written by the company

Here at Lots of Plants we provide large 3 and 7 gallon unique plant options for your new or existing landscape. We offer over 400 options for flowering plants and evergreens. Some of our most popular plants are Camellia, Kalmia, Rhododendron, and Hibiscus. We have perfect privacy trees for any locations as well as rare and unusual specimens for any plant collector.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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Rated 1 out of 5 stars

If I could only have an option of -0…

If I could only have an option of -0 star, I would rte this despicable, rude owner of this company! I recently purchased a supposed to be 7-gallon Cherry Go Round that cost $141. I should have listen to my first gut feeling that this company is bad! I once cancelled my order a few months back but then I decided to purchased it last week. I have sent him emails and he wa not willing to give me refund instead told me to plant it in the shade even though I rejected his sick, ugly and have fungal disease plant! He gaslit me as if I don't own mny hydrangeas!!! I curse all of his plants that they will all get sick from diseases and will die and lose his business from being a crook!!!! I will also put jim on Reddit thread so he cannot deceive more customers in the near future!!! I have all the evidence including the photos and video!!! Never again will I ever buy a flower from him!!! He is rude and no conscience!!! The most horrible business owner and extremely poor customer service!!!! And his nme is Joseph, so disgusting to have that kind of name taken from the Holy Bible!

September 15, 2025
Unprompted review
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Rated 1 out of 5 stars

Stay away.

I purchased some plants, they never arrived. I ordered them on MAY 9TH, the date is now July 9th. I called them 3 times, left three emails, i have emailed them now 10+ times to get my refund, the customer service IS NOWHERE TO BE FOUND. They told me they would send me a refund check a month ago, i call to follow up, the cowards don't pick up or return calls, don't return emails, it has been 2 months of HELL trying to get my money back. STAY FAR AWAY. Trust me.

May 9, 2025
Unprompted review
Rated 1 out of 5 stars
Verified

Unhappy

No. I am Not Happy. the second time I have ordered the Mardi Gras Rhododendron and it arrived with brown leaves. It looks sickly planted. I had it planted right away upon arrival and purchased acidifier. I paid $92.00 each for two Rhododendrons. Capistrano and Mardi Gras. I will not order again if these do not survive!!

June 21, 2025
Rated 4 out of 5 stars
Verified

Plants all look hearty.

The plants were well packaged and arrived in good shape. One wasn't as moist as the other 3, but seems ok. They have been planted and we'll see what happens. So far so good. I had a hard time getting the 10% discount link to work even though it should be easy. Joseph Plitt helped make that link work. I will buy from them again.

June 19, 2025
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Rated 5 out of 5 stars
Verified

Great product

Excellent product. Was worth paying bit more for the plant. It's full, great color and doing well.

June 10, 2025
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