The Tree Center Reviews 841

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the quality of the products they received, highlighting that the plants and trees often arrive in excellent condition. Consumers also value the careful and effective packaging used for shipping, which ensures that the items are well-protected during transit. People are pleased with the speed of delivery, noting that their orders arrive promptly and as scheduled. Consumers report that the company's products are generally healthy and well-maintained. The ordering process is user-friendly, and the website is easy to navigate. However, there are mixed opinions regarding customer service, with some reviewers praising the helpfulness and responsiveness of the staff, while others express concerns about delays in addressing issues or receiving assistance. There are also some mixed opinions regarding the order.

Based on these reviews

Rated 4 out of 5 stars

The trees were generally well packaged but had a little broken limbs damage on one. Size was good on the Waterfall Maple, but the Orangelo in the same size pot was at least about a foot shorter which... See more

Rated 4 out of 5 stars

Hello! I have ordered three times from your company now. I am almost completely satisfied with the experience. The boxwoods were all packed perfectly and arrived intact. I probably would not have sen... See more

Rated 4 out of 5 stars

My Japanese maple came relatively healthy and green. It’s been transplanted for almost a week now and still seems to be doing well. The tree had one large limb broken off but must have been done befor... See more

Rated 4 out of 5 stars

Ordered 2 Stellar Ruby Magnolias- both arrived in same box. They stood 3 feet from base of root ball. Noticed black spots on leaves of both trees. We followed good instructions on planting and hav... See more

Rated 5 out of 5 stars

Received my order promptly. Unfortunately, one of my plants was pretty badly damaged in transit. THE TREE CENTER replaced it quickly, after I submitted photos of the damage. What great service!!!

Rated 5 out of 5 stars

This last crepe myrtle tree came in excellent condition and is pretty also i have three other crepe myrtle trees that we have planted two black diamond and the last two are midnight magic crepe myrtle... See more

Rated 5 out of 5 stars

It was only one place where I could find kiyohime maple in September 11 Delivery was really quick And packing was incredible Definitely recommend this guys Next year will buy in this shop

Rated 5 out of 5 stars

Shipping was fast and the product was superior to your competitors. I made a mistake by buying from a competitor in FL. Received 3 plants with 3 stems each and 80% of the leaves off. They ship with a... See more

Rated 5 out of 5 stars

Very happy with our purchase and the service provided by the Tree Center Team. Lilacs were packaged with the up most care. Unboxed immediately and watered the two 5 gallon Miss Kim’s Lilacs, which arr... See more

Rated 2 out of 5 stars

The order was delivered promptly. HOWEVER, the instructions on how to install the tree stakes were not acceptable. The print was too small and not written well enough to be clear and understandable... See more

Rated 2 out of 5 stars

Just received my order. My crepe myrtle looks half dead. Not the vibrant plant I was expecting for the price. I will not be purchasing anything else from you so you can cancel my membership. So dissap... See more

Rated 5 out of 5 stars

Excellent packing, tree arrived in great condition. UPS does a good job- even put it on our porch according to the box instructions. We’ve had plants delivered by Fed ex that are barely alive and they... See more

Rated 5 out of 5 stars

I was very happy with my recent experience with The Tree Center. The Vanilla Treat Butterfly bush arrived in very good condition and is now doing very well in my new butterfly garden. I had ordered t... See more

Rated 5 out of 5 stars

The first order had a broken tree. I immediately contacted customer service and she credited the amount to a gift card. I reordered the tree and it was on sale! So, I saved money. The replacement tree... See more

Rated 5 out of 5 stars

Ordered six white garden phlox. They arrived in perfect condition. Healthy, large plants. Packaging was amazing. Plants were secured in very sturdy cardboard boxes. Best experience buying plants onl... See more

Rated 5 out of 5 stars

Well packaged and arrived in no time. Hardest part was getting into the box. Pleasantly surprised when I saw the contents. I purchased two Korean boxwoods. Perfect size for my porch containers and re... See more

Rated 5 out of 5 stars

As always, the tree center sends plants and trees with the most quality packaging for the plants. EASY to unpack, keeps soil’s moisture while traveling, keeps the plant stationary without losing di... See more

Rated 5 out of 5 stars
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Mexican Fan Palm arrived quickly and in great shape and very large. I've ordered a Mexican Fan Palm, and it's just arrived. It's gorgeous. It's in a very good condition and very large for its #7... See more

Rated 5 out of 5 stars

Overall great experience. Easy to navigate website. I asked for delayed delivery based on weather in my area, and my items were delayed as planned, and later delivered as planned. They were very wel... See more

Rated 2 out of 5 stars
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I went two stars because delivery was quick and the health of the pencil point juniper was good. That's where the good stops. I requested an exchange because one of the junipers has a terribly curve... See more

Rated 5 out of 5 stars

This is the third tree that I have bought from you. Each time I was very impressed with the packaging with no damage as received. The size and quality of my Japanese Maples is very impressive. Althoug... See more

Rated 5 out of 5 stars

To be honest, I received my wisteria plant allot sooner than I expected. The packaging was 2nd to none. I received a healthy plant. I was skeptical in the beginning with the cost of the what most dete... See more

Rated 5 out of 5 stars

It was very easy to navigate the sit and the memorial day prices were lucrative. The delivery was fast and the plants are healthy and put a smile on your face, Although beautiful I was unhappy tha... See more

Rated 5 out of 5 stars

The Tree Center gave me a discount for being a first time buyer and I ordered on a day they happened to have free shipping. Once I ordered, the trees arrived much faster that I expected, I haven’t se... See more

Rated 2 out of 5 stars
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We started a tradition of buying live Christmas trees then planting them in the yard. We figured a #3 gallon upsize would give us more room for ornaments. What came was a stick with one branch that wa... See more

Rated 5 out of 5 stars

I love all the beautiful crape myrtle trees I received from The Tree Center, they are in perfect shape and I pray they grow well in the future years because right now they are small but are already bl... See more

Rated 5 out of 5 stars
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Just received a Winterberry Red, Southern Gentleman Winterberry and two Jersey Knight hollys. All four are a very nice dark green and the Winterberry red has a lot of berries all over it. All are he... See more

Rated 5 out of 5 stars

on time delivery/ good pricing/ product received in good condition. i am always totally impressed with your packaging and shipping. My third order with the Tree Center. All products thriving!

Rated 5 out of 5 stars

My experiences with The Tree Center have been excellent. Together I have purchased over 18 different trees, ranging from Eastern Redbud to Red Rocket Crape Myrtle and I am impressed with the spee... See more

Rated 3 out of 5 stars

The delivery took days longer than what the tracking info stated. The tree was left in the cold for hours before I knew it had been delivered. Driver could have rung my doorbell. Tree was packaged ver... See more

Rated 5 out of 5 stars

I’m very impressed with my trees! They look beautiful right out of the box with many leaves and no damage. Much nicer than another plant by mail service I have used. Easy to order, reasonable shipping... See more

Rated 5 out of 5 stars

My replacement tree for the one that was damaged in shipping arrived quickly and without any issues. I really appreciate the customer care I received when my first order was damaged. Thank you for a... See more

Rated 5 out of 5 stars

i had a wonderful first time experience, i made a mistake on my order and sent a email to help desk to explain and they straighten the problem out quick and easy....really impressed me and i will be... See more

Rated 5 out of 5 stars

I was very impressed with my purchase: the trees were healthy and of a good shape and the packaging was innovative.

Rated 5 out of 5 stars

Communication,packaging, User friendly instructions…. Easy ,peasy…. So far …so good with the two Baby blue spruce which are now planted.

Rated 5 out of 5 stars

Great transaction. Great price, fast delivery. I waited over a month for another company and my trees weren't even delivered. With Tree Center I had the trees in less than a week. I would highly recom... See more

Rated 5 out of 5 stars

The tree was delivered as promised, it great condition and with full instructions on what to do next. My phone questions before purchase were also handled professionally.

Rated 5 out of 5 stars

My order was well packed and all plants were in great,shape. This was my second order and both orders were great. I would recommend buying form the Tree Center without reservation.

Rated 2 out of 5 stars

I was disappointed. Tree was almost completely devoid of leaves and roots very small and short. Well packaged, and soil was wet. Clear that the tree had not be in the pot before. Will see what ha... See more

Rated 5 out of 5 stars

The replacement rhododendron is super healthy and even bigger than the replacement which is much appreciated! You guys are great!

Rated 5 out of 5 stars

Thank you for your rapid response &very appropriate packing materials for a tree to traverse half the continent. It looks wonderful.

Rated 2 out of 5 stars

I ordered 10 trees and spent almost $500 on them. With doing landscaping for over 15 years I’d say I know how to plant trees. Though all of them have had brown tips and some have lost branches. I’ve r... See more

Rated 2 out of 5 stars

I received my Hydregena and it was supposed to be a 5 gal container that I paid for but it was 3 gallon container ($20 difference) - I received 2 more 3 gal container and both were only bare branche... See more

Rated 5 out of 5 stars

Free shipping, yay! Good communication, I knew when the trees shipped and when they would be delivered. If it hadn't been raining for several days, these trees would already be planted!

Rated 4 out of 5 stars

I ordered several fruit and flowering trees from The Tree Center, and they arrived in perfect condition. The quality is excellent, and they’ve thrived in my garden already. Highly recommend for anyone... See more

Rated 4 out of 5 stars

The Tree Center has an amazing range of trees at really competitive prices. Delivery was quick and free, and the trees were healthy and well-packaged. I’ll definitely be ordering again for my garden... See more

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Company details

  1. Plant Nursery
  2. Garden Center
  3. Tree Farm
  4. Wholesale Plant Nursery

Information provided by various external sources

Trees perfect for your area. Buy fast growing evergreen trees, shade trees, flowering trees and fruit trees. Best Prices, Free Shipping!


Contact info

4.0

Great

TrustScore 4 out of 5

841 reviews

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Rated 5 out of 5 stars
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I ordered a Forest!

I ordered 22 of the #1 gallon size Thunderhead Pines to green up my backyard (basically a small forest). I ordered this same tree in 2022 from The Tree Center and have been crazy about it ever since. I was very impressed with the shockingly strong boxes and the extensive care that went into securely packaging the trees. I live in extreme southwestern Utah, so these trees came a very long way to get to me. The candles were all intact, nothing broken, moist soil packed in tight and wrapped up in strong plastic bags, the trees were positioned on their sides in the boxes. The trees all look very healthy, and were basically the same height. The order was simply PERFECT in every way.

September 24, 2025
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Rated 4 out of 5 stars

Fantastic quality trees

I ordered several fruit and flowering trees from The Tree Center, and they arrived in perfect condition. The quality is excellent, and they’ve thrived in my garden already. Highly recommend for anyone looking to enhance their outdoor space.

September 21, 2025
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Rated 5 out of 5 stars

Received my order promptly

Received my order promptly. Unfortunately, one of my plants was pretty badly damaged in transit. THE TREE CENTER replaced it quickly, after I submitted photos of the damage. What great service!!!

September 18, 2025
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Rated 4 out of 5 stars

Great service and selection

The Tree Center has an amazing range of trees at really competitive prices. Delivery was quick and free, and the trees were healthy and well-packaged. I’ll definitely be ordering again for my garden projects.

September 3, 2025
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Rated 1 out of 5 stars

Trees arrived damaged/ill and much much…

Trees arrived damaged/ill and much much smaller than expected! Their prices should be about one fifth of what they charge to be of equivalent of any local nursery in terms of size and maturity, if healthy. Shame on me for not doing more research... Please do not make the same mistake I did. Don't trust the reviews on their website, there is no way to leave negative reviews.

For example, I ordered a 5 gallon sugar maple from The Tree Center, I got a 4 ft stick with 10 dried leaves. A 3 gallon sugar maple for the same cost locally was ~10 ft and had several branches half the size of the entire tree from the Tree Center!

September 19, 2025
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Rated 5 out of 5 stars

Customer service was beyond excellent.

The first order had a broken tree. I immediately contacted customer service and she credited the amount to a gift card. I reordered the tree and it was on sale! So, I saved money. The replacement tree arrived yesterday and it's beautiful!

September 8, 2025
Unprompted review
Rated 2 out of 5 stars

I was disappointed

I was disappointed. Tree was almost completely devoid of leaves and roots very small and short. Well packaged, and soil was wet. Clear that the tree had not be in the pot before. Will see what happens in the spring.

September 3, 2025
Unprompted review

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