William Henry Reviews 1,553

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the quality and design of the products, finding them to be aesthetically pleasing and crafted with attention to detail. Consumers also appreciate the uniqueness of the items, often highlighting the use of special materials. People have reported positive experiences with the delivery service, and customer service, noting prompt and helpful assistance when needed. The service is also appreciated, with consumers expressing satisfaction with the company's responsiveness and willingness to resolve issues. Overall, reviewers feel that the company provides exceptional products and service.

Based on these reviews

Rated 5 out of 5 stars
Verified

First, I received one of your pocket knife’s as a gift and it’s truly a work of art. I carry it daily and actually use it even though it’s the type of knife someone might prefer to display. So when I... See more

Rated 5 out of 5 stars
Verified

I absolutely love the craftsmanship that this company has in men’s jewelry! William Henry has repaired two of the bracelets I own at no cost. I currently own Freediver, Andros, Smokey, Verdigris, Yuca... See more

Rated 5 out of 5 stars
Verified

I have always wanted a William Henry knife after seeing them in person in Hawaii. It did not disappoint at all. I purchased a less expensive William Henry knife because I want to be able to carry it a... See more

Rated 5 out of 5 stars
Verified

You make a quality product and I was excited you finally made an automatic as I have many many William Henry products. You cigar cutter knife however does not cut well no matter how sharp the blade i... See more

Rated 3 out of 5 stars
Verified

Your company, and it staarts with your owner, needs to understand how very valuable loyal repeat customers are.....and in my opinion your company doesn't know that. I built a $200 million dollar com... See more

Rated 3 out of 5 stars
Redirected

I purchased the Shaman bracelet from William Henry and was immediately impressed by the design and overall look. It was a pleasure to wear, but unfortunately, the way the beads were connected with... See more

Company replied

Rated 5 out of 5 stars
Verified

These pocket clip knife sheaths are great! They are very well made and come in several sizes and colors. I own several of them for various knives and they make pocket carry very convenient. Wonderful... See more

Rated 5 out of 5 stars
Verified

The Dark Star pendant was a gift for a female recipient, and she really loved it! I know William Henry jewelry is principally designed for men, but I think a lot of the styles are unisex, and men sho... See more

Rated 5 out of 5 stars
Verified

William Henry sells exceptional products and I have invested in a number of them over the last few years, primarily men's necklaces and recently one of their bracelets. Their online catalog is a tru... See more

Rated 5 out of 5 stars
Verified

Was looking for a 6 year anniversary gift for my husband and came across this knife. I was a little scared that it wouldn’t be as nice as the photo, but let me tell you, this knife is STUNNING. I didn... See more

Rated 5 out of 5 stars
Verified

The service manager was excellent. The knife was delivered timely and was stunningly beautiful!! My husband loved it as his anniversary gift.

Rated 5 out of 5 stars
Verified

Best gift for my man ever! He would’ve liked a longer chain, so it doesn’t swing and the bone of his chest (as well for accessibility). But overall he said best gift he ever received!

Company replied

Rated 5 out of 5 stars
Verified

The quality and craftsmanship are both excellent. I really like this little knife; the design and attention to detail are very satisfying to the eye. I consider it an heirloom piece of functional art,... See more

Rated 5 out of 5 stars
Verified

Great customer service. I was not able to take advantage of a discount on my first WH purchase, but when I made my second purchase, I emailed Customer Service and they happily provided me one. Well... See more

Rated 5 out of 5 stars
Verified

I bought ny husband a WH bracelet for his 55th birthday. This is his 4th WH bracelet. He loves how well the medium fits, The Kingman Turquoise/Red Jade stones really stand out and remind him of al... See more

Rated 5 out of 5 stars
Verified

I have been wanting a pendant knife for at least 3 years and finally took the next step. Because I was deployed at the time, I initially reached out through the website regarding order placement. Owen... See more

Rated 5 out of 5 stars
Verified

Never knew of William Henry until I saw a pop up app.on my phone. Now I'm very glad I open it to take a peek. Now I truly know what it's like. I am the Proud& Happy to state; I will carry& wear Wil... See more

Rated 3 out of 5 stars
Verified

I purchased a similar product approximately in 2017 and the necklace was very nicely made. When I purchased the necklace in 2024, the silver was very thin and it is making my husband's neck itch! Th... See more

Company replied

Rated 5 out of 5 stars
Verified

The assistance provided to help me pick out a strikingly handsome ring for my Husband was incredible! When he opened the ring box, he was blown away and the surprise I planned was a major success — th... See more

Rated 5 out of 5 stars
Verified

William Henry's website is very easy to navigate. I am the proud owner of 4 William Henry pieces since 2009. The website and customer service is top notch. I always look forward to Emails with their n... See more

Rated 5 out of 5 stars
Verified

This was my first purchase directly from WMHenry. I have purchased a number of other items from a jewelry store that has relocated out of my area. I was very pleased with the quality (but that was nev... See more

Rated 5 out of 5 stars
Verified

I have had great knives over the year, but these kitchen knives are absolutely hands down the best I have ever used!!! Doesn’t hurt they are incredibly beautiful as well!!! Best purchase by far!! Must... See more

Rated 5 out of 5 stars
Verified

I’ve been ordering William Henry knives for years. Great quality, lifetime investment pieces. And a well run company, PERIOD!😃

Rated 4 out of 5 stars
Verified

As part of my purchase, I requested a message to be added to the package, but I did not receive any message. It was a birthday present.

Company replied

Rated 5 out of 5 stars
Verified

Fine product, very quick delivery, I have aquired 4-5 items over the last few yrs and have never been disapointed

Rated 4 out of 5 stars
Verified

Product as expected: high quality, excellent design. Delivery not so much: whether a software glitch at WH as I was not told delivery to a PO Box was not possible or a FedEx/UPS error (certainly poss... See more

Rated 5 out of 5 stars
Verified

Love the products that i've received ( 2 diff bracelets ; one with the onyx stone (my favorite) and the other one without design and the labradorite necklace. The only thing i can think of that wo... See more

Rated 4 out of 5 stars
Verified

Took the skull bracelet longer to arrive than anticipated due to William Henry not receiving the rubies for the eyes. My sons have 3 of your bracelets and one of your knives. The workmanship is truly... See more

Rated 4 out of 5 stars
Verified

Ordered an expensive bracelet from William Henry via Tribal Hollywood. Arrived quickly and the bracelet was beautiful, as advertised. My only complaint was the steel wire holding it together stretch... See more

Company replied

Rated 4 out of 5 stars
Verified

I purchased a Spearpoint Inferno pocket knife. Although I reviewed its size on a ruler, I was still surprised at the size (smallness) of the knife. The mechanism itself is very smooth opens and clo... See more

Rated 5 out of 5 stars
Verified

My boyfriend showed me your products over a year ago. He was fascinated with them, both for the design and unique materials used. I bought him a bracelet for Christmas and he was thrilled! I had to... See more

Rated 3 out of 5 stars
Verified

Ordered a pendant on an 18" necklace. Pendant is nice. Necklace is 16 1/4" (including the silver clasps). This makes quite a difference in how it appears/wears. Perhaps this was manufactured by Donald... See more

Company replied

Rated 5 out of 5 stars
Verified

I live in Italy and I bought one bone dinosaur bead necklace. Once received it, I asked William Henry if they could change the bead with one of a brighter colour; since every fossil bone piece is... See more

Rated 3 out of 5 stars
Invited

Beautiful piece. First class components. So why only 3 stars? First, the clasp can easily slip off. There is no safety mechanism or positive closure. Second I have been advised by customer servic... See more

Company replied

Rated 3 out of 5 stars
Verified

We were looking for an upscale pocket knife that was the standard pocket knife size, had a clip to secure it to pants and was useable. Gorgeous knife, but a waste just to sit it on a shelf. Your pict... See more

Rated 3 out of 5 stars
Verified

Was able to get the bracelet I wanted, however the credit card was tried to run on multiple times and got numerous phone calls from my Credit Card provider. A week later there was an attempt on the... See more

Company replied

Rated 5 out of 5 stars
Verified

Have bought several items from William Henry- several bracelets, a necklace and most recently a pen. Everything is top notch and has a masculine edge to it. Had a sizing problem with one bracelet (m... See more

Rated 3 out of 5 stars
Verified

Great product, poor shipping logistics. I ordered the product for a Christmas present in plenty of time, even with ground delivery. Once I got confirmation that the ground delivery would not arr... See more

Company replied

Rated 3 out of 5 stars
Verified

2 things: - I ordered from Canada an item that also needed to be delivered in Canada. We should have more choice for the carrier since that some are more, way more expensive than others. Also, know... See more

Rated 5 out of 5 stars
Verified

William Henry makes some of the finest knives in the world. (not to mention their jewelry)! The quality is beyond measure; aesthetically uncompromising. I wear my Yorik skull necklace every day! All I... See more

Rated 3 out of 5 stars
Verified

I bought online a knife for my brother. The knife arrived and my brother is very pleased; however the delivery could be improved in 2 ways. 1. I selected "ground delivery" and expected a response... See more

Rated 5 out of 5 stars
Verified

This isn't my first William Henry knife, but (by far) the most impressive of my collection. Thank you so much for your attention to detail.

Rated 3 out of 5 stars

The jewelry store had a nice selection, but the service was just okay. I expected more help with choices. Prices seemed a bit high for what I found. Overall, it was an average experience.

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Company details

  1. #15 of 128 best companies in Jewelry Store
  2. #24 of 458 best companies in Clothing Store
  3. #12 of 103 best companies in Fashion Accessories Store

Written by the company

William Henry is an American luxury brand creating jewelry and superlative accessories for men, crafting collections that integrate form and function into exquisite and unique pieces that belong to a category all their own. The brand was established creating exclusive and award-winning pocket knives, effectively transforming the archetype of all tools into a superb piece of functional jewelry for men. Today’s collections also include chef knives, writing instruments, money clips, key chains, and cuff links, and William Henry has proudly grown to become one of the most admired and sought after brands in the world of luxury for men.

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Best gift for my man ever!

Best gift for my man ever! He would’ve liked a longer chain, so it doesn’t swing and the bone of his chest (as well for accessibility). But overall he said best gift he ever received!

September 9, 2025
William Henry logo

Reply from William Henry

Hello, and thank you for your review! Please contact us at info@williamhenry.com and we'll get a larger chain for your item.

Rated 5 out of 5 stars
Verified

Was looking for a 6 year anniversary…

Was looking for a 6 year anniversary gift for my husband and came across this knife. I was a little scared that it wouldn’t be as nice as the photo, but let me tell you, this knife is STUNNING. I didn’t think it would be possible to look better than the photo, but it does. The box it comes in makes for a fantastic gift box. Worth every penny. My husband loved it.

September 9, 2025
Rated 3 out of 5 stars
Redirected

Work on it

I purchased the Shaman bracelet from William Henry and was immediately impressed by the design and overall look. It was a pleasure to wear, but unfortunately, the way the beads were connected with a thin rope caused the bracelet to break several times. Eventually, I lost it without even noticing when it broke again — losing a $695 piece of jewelry in the process.

Later, I noticed William Henry improved the design by switching to a steel cable for bead connection. Encouraged by this change, I purchased the Reliant bracelet, which indeed feels sturdier. However, after some use, the steel cable began to fray, with tiny wires poking out and pinching my skin.

The designs are beautiful and unique, but I wonder if William Henry could consider further improving the durability and comfort of their bracelets. A solution that combines elegance with long-lasting, reliable wear would make these pieces truly exceptional.

September 26, 2024
Unprompted review
William Henry logo

Reply from William Henry

Hello Mr. Skuanovic. I apologize for the issues you've had with two of our bracelets. Please send all repair needs to us directly, and we'll gladly take care of them. service.williamhenry.com Please let me know if you have additional comments or questions. Thank you for bringing this to our attention. Bill info@williamhenry.com

Rated 3 out of 5 stars
Verified

Your website payment process nearly…

Your website payment process nearly cost you my recent purchase.

September 2, 2025
William Henry logo

Reply from William Henry

Hi Brian. I'm sorry you had a problem with the payment process. Please let me know if I can assist you with anything. info@williamhenry.com. Thank you. Bill

Rated 5 out of 5 stars
Verified

Beautiful craftsmanship

I have always wanted a William Henry knife after seeing them in person in Hawaii. It did not disappoint at all. I purchased a less expensive William Henry knife because I want to be able to carry it and use it. I love this knife. No matter the amount of money spent on a William Henry knife, they are well crafted and pieces of art. Smoothe opening and closing. Do not hesitate to get one if you love knives like I do.

August 18, 2025
Rated 3 out of 5 stars
Verified

The importance of loyal repeat customers~~~

Your company, and it staarts with your owner, needs to understand how very valuable loyal repeat customers are.....and in my opinion your company doesn't know that.
I built a $200 million dollar company in 9 years, and that was something that we learned and implemented and it paid off BIG time.....

August 20, 2025
Rated 5 out of 5 stars
Verified

Great Products

First, I received one of your pocket knife’s as a gift and it’s truly a work of art. I carry it daily and actually use it even though it’s the type of knife someone might prefer to display. So when I found myself in need of a wallet I thought let’s see what William Henry has to offer.. I could not be happier with my choice and it’s a beautiful, high quality piece that imho is a far better wallet than what many of the pricier designers offer. Anyway if you’re reading this go ahead and buy whatever you’re looking at from William Henry you will not be disappointed.

August 11, 2025
Rated 5 out of 5 stars
Verified

Perfect Pocket Carry

These pocket clip knife sheaths are great! They are very well made and come in several sizes and colors. I own several of them for various knives and they make pocket carry very convenient. Wonderful product! Thank you WH for producing these!

August 8, 2025
Rated 5 out of 5 stars
Verified

You make a quality product and I was…

You make a quality product and I was excited you finally made an automatic as I have many many William Henry products.
You cigar cutter knife however does not cut well no matter how sharp the blade is. The cutting action at very front makes it too difficult you have to really really squeeze hard not the best design. Cc

July 29, 2025

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