The booking experience is very easy. We liked the personal touch and VT made us feel valued as a customer. Amendments to the booking were easy and choice of hire car company really good value. Emai... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
Handpicked holiday villas with private pools. Idyllic destinations, expert knowledge and exceptional customer service from your independent villa holiday specialist. When you call us, you will speak directly to a member of our knowledgeable team. We will happily talk to you for as long as you like, passing on our 'insider knowledge' or tips to ensure you get the perfect property match. No rush, let's just make sure we find the property that's just right for you.
Milkmaid House, Rampton End, Willingham, CB24 5JB, Cambridge, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
We found a gem of a villa in lefkada and decided to take a punt. The price was fair and there was a lot of info on the website to help. We have used several sites to book villas before but the service we got from vintage travel was very personal. We were sent a lot of info before we arrived about the villa, the area and practicalities. Accessing the villa was easy and it was exactly as promised. A representative came to check in and was available on Whatsapp when we had questions. We managed to lock ourselves out (our fault) and the friendly representative arranged for the owner to let us in within minutes! Overall we were very impressed

Reply from Vintage Travel
From booking to our transfer back to the airport at the end of our holiday, it could not have been better.

Reply from Vintage Travel
Found Vintage Travel by accident on a Web search for a Villa in a certain area.
Booking, Communication, Paperwork and Service all perfect.

Reply from Vintage Travel
We booked a villa holiday through Vintage Travel on a recommendation from a third party. The booking process was really simple, communications throughout the process were excellent and when in the villa, we had a couple of minor issues but the team were always on hand, easy to contact and did everything possible to deal with the issues promptly. We are now looking to book another villa holiday and without a doubt, it will be through Vintage Travel. Highly recommend them.

Reply from Vintage Travel
Great experience with VT: helpful, friendly, knowledgeable & professional.
The property we booked in Croatia was excellent - comfortable inside & out with fantastic panoramic sea views.
Never before received such thorough villa info & location guide before arriva! If provided a little earlier, it would have saved us a lot of extra research!
Would happily book again if they offered more suitably-priced accommodation for couples - or last minute reductions as the original James Villas used to do.

Reply from Vintage Travel
The booking experience is very easy. We liked the personal touch and VT made us feel valued as a customer. Amendments to the booking were easy and choice of hire car company really good value. Emailing the villa booklet and location guide ahead of arrival is a brilliant idea which meant that we knew what to expect and had done our planning way ahead of time. Overseas representative in our case went out of her way to resolve our local issue within a day. Villa was good quality and well located.

Reply from Vintage Travel
Second time using vintage travel. They keep you well informed when payments due. Rep was very friendly and made contact before and after we arrived. Villa sky in Portugal amazing. So clean.

Reply from Vintage Travel
We've stayed at 6 Vintage Travel villas so far in different places within Andalucia but will definitely be using them again. The booking process is straightforward and you get to speak to real people.
The website provides you with an accurate description of the property, helpful location map inc satellite view, and plenty of photos.
A useful electronic version of the villa's information pack is sent to you before you get to Spain with good directions to the property. The local rep (Georgina) could not be more helpful, and although we chose not to meet her, she has always been available for any queries or advice we've needed. She also proactively helped to make our transfer from one property to another as smooth as possible at the end of first week of a fortnight's holiday.
The bottom line is that they do things how they should be done and that's why they are our first choice when looking for villas.

Reply from Vintage Travel
Vintage Travel as a company are excellent from start to finish. Nothing is too much trouble for any of the staff to try and help and sort out.
The villas are as shown on line and I would say having travelled with them around 7 times even better when you get there.
We have been very pleased with each holiday experience and would highly recommend them.

Reply from Vintage Travel
The villa was top quality. Vintage Travel appear equally as good. Its easy to be disappointed when it finally comes to your holiday when you've trusted someone to provide for you. Vintage Travel never disappoint. They are possibly the best villa company to be with.

Reply from Vintage Travel
We have used Vintage Travel many times over the last decade and their service has always been excellent. The staff are very well informed and helpful, The villas have always been of a high standard. We look forward to using their services again in the future.

Reply from Vintage Travel
We have booked at least 7 villas with Vintage Travel over the years and can’t praise their customer service, booking process, properties and local representatives highly enough. We occasionally have had to book rivals where Vintage don’t have a property which only serves to highlight how much better Vintage Travel really are.
Booking through the website is easy and clear and confirmations are swift. Timely reminders for balances are sent and any queries dealt with efficiently by telephone through helpful and pleasant staff. The same professionalism carries through to local representatives who are extremely knowledgeable of the local area and whose recommendations for restaurants, local sites of interest or help with general queries is first class. The availability of a Vintage Travel property often determines our holiday destination, they are that good.
This year‘s destination was Villa Patatiri in Crete - a beautiful, characterful villa with great facilities. It’s a lovely location for restaurants and beaches and Johns (our local rep) recommendations for restaurants and sightseeing were accurate and well worth visiting. Thanks again for all your help.

Reply from Vintage Travel
Great customer service and accurate reviews of properties. Very knowledgeable staff able to offer excellent accommodation.

Reply from Vintage Travel
Vintage travel have proven that they only offer the best villas. We stayed at San Francisco in Menorca this year and it was as described, importantly it was spotlessly clean and well maintained. The prompt and personal service that Vintage Travel offers is what makes booking a villa so easy! Highly recommended!

Reply from Vintage Travel
Easy booking, villa well described. Gave me all the information I needed to get there and everyone and everything at the villa were just as described and perfect.

Reply from Vintage Travel
Vintage travel are sn excellent company. I could definitely recommend them. Easy to book. Excellent personal service with properly answered telephones and above and beyond service. Casa das Camelias is a beautiful villa in a lovely location. We had a lovely family holiday with our children and grandchildren.

Reply from Vintage Travel
The whole experience from start to finish. The ease of booking our holiday, the follow ups were frequent, which is always nice. The information regarding our holiday, was exemplary especially that one could down load the information regarding of the property, the surrounding area, which allowed us that we could plan an itinerary before hand and go on to experience the holiday without a hitch.

Reply from Vintage Travel
Vintage travel again has succeeded in making our holiday great. Informative arrival details, easy entry to property (which was superbly laid out) good local representative. Highly recommend Vintage Travel this must be our 7th holiday with them .

Reply from Vintage Travel
This is the first time using Vintage Travel and everything was great! Their system was really easy to book with, the correspondance and information pack was really helpful and the accommodation we stayed in was really lovely with a wonderful host and all the information provided on their website was super helpful, you don't find as much information through other websites. We had a visit by Ellen whilst in Spain and she was a lovely lady and gave us some great tips for our stay whilst there. We wouldn't hesitate to use Vintage in the future, thanks for a lovely holiday.

Reply from Vintage Travel
This was our first time using vintage travel and as many others have said the property was great, comms and service pack were over and above. Excellent value for money and would highly recommend

Reply from Vintage Travel
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.