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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers report issues with contacting the company and express dissatisfaction with the staff. Many consumers also mention problems related to payments. However, people appreciate the value for money offered. Regarding customer service, opinions are divided, with no clear consensus among reviewers.

Based on these reviews

Rated 3 out of 5 stars

I think Ventorus is better suited for traders who already have some experience. The tools are solid, but there isn’t much in the way of tutorials or hand-holding. If you know what you’re doing, it’s a... See more

Company replied

Rated 2 out of 5 stars
Verified

I put in a lot of hard work and savings but was scammed. It was stressful and frustrating, but after doing my research I was able to recover my money. If you ever face something similar, just know the... See more

Company replied

Rated 2 out of 5 stars

I had written two reviews on this platform on 24th June 20th July, 2025, On every occasion, prompt reply was being received stating that their team was working on it and I would be contacted soon. No... See more

Company replied

Rated 1 out of 5 stars

Cheating I have lost all my savings December second week 2024 Everytime I contacted their customer service they reply it's under review and they provided some dollars as credit which is useless... See more

Company replied

Rated 1 out of 5 stars

N C Viswambharan Account 287572 I have sent my first review on 11th June and a reminder on 18th June, 2025. I did all my trades under the guidance and instructions from account managers. My account... See more

Company replied

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Company details

  1. Finance Broker

Written by the company

Ventorus, the future of online trading, promises to redefine your trading journey. In a world of rapid market fluctuations, Ventorus offers a vast portfolio of over 300 asset CFDs alongside advanced tools and resources. As a regulated broker operated by Apex mkt Ltd. (Registration No. 2023-00162), Ventorus empowers traders to navigate the volatile international market with confidence. Our cutting-edge trading platform, coupled with lightning-fast execution speed, facilitates seamless trading. You will enjoy effortless fund management with various payment options for deposits and withdrawals, all while prioritizing transparency and data protection. Elevating your trading experience, Ventorus provides state-of-the-art trading software featuring built-in analytical tools and user-friendly interfaces. Your funds are safeguarded through encrypted transactions, robust firewalls, and SSL technology. Ventorus offers top-tier features, combining speed, transparency, and security. Explore a diverse range of trading opportunities with over 300 asset CFDs, including Forex currency pairs, cryptocurrencies, indices, precious metals, stocks, and commodities. Stay ahead of market changes and craft a diversified portfolio with ease. Access over 20 analytical tools, including customizable charts, graphs, and indicators, to make well-informed trading decisions. Our advanced trading platform grants access to a wide array of financial instruments, zero commissions, and multiple benefits, all backed by a dedicated 24/5 support team. Stay connected to the market pulse wherever you are. Witness live trades and access 300+ asset CFDs, immersing yourself in the thrilling world of trading. Supported by a reputable licensed broker, Ventorus transforms market volatility into the driving force behind your trading success. Ventorus offers a range of trading accounts tailored to your objectives, volume, and scope, featuring customized spreads and leverage. Create your account today to harness advanced technologies, access numerous assets, and receive exceptional support. Experience the future of trading with Ventorus and unlock your trading potential.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

115 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 3 out of 5 stars
Verified

Fees are similar like with other FX…

Fees are similar like with other FX brokers as well. Their staff helped me with my trouble through live chat in timely manner and easy-to-understand instructions to verify my account correctly. Platform is similar also to many other brokers that i have used. Not much new here for me.

October 11, 2024
Ventorus logo

Reply from Ventorus

Dear Tunde,

Appreciate your feedback! If you have any more questions, we're always available to assist.

Ventorus

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Rated 4 out of 5 stars
Verified

I had used an inactive email to sign up…

I had used an inactive email to sign up and couldn't access my account anymore. After reaching out immediately and changed it. This is how clients should be treated with upmost priority. Thank you so much to the team that supported this.

August 14, 2024
Ventorus logo

Reply from Ventorus

Dear Fiona,

We're glad we could help! Don't hesitate to contact us again if you need further assistance.

Ventorus

Rated 3 out of 5 stars
Verified

Their iPhone app is very outstanding

Their iPhone app is very outstanding. enables me to quickly verify my locations! It is possible to adjust the take-profit and stop-loss levels, which is really significant. Very pleased with the merchandise they are selling. Not too bad is the pricing either!

October 9, 2024
Ventorus logo

Reply from Ventorus

Dear Vincent,

Thank you for your review. It's great to know you're pleased with the features and pricing as well. If you ever need any assistance, don’t hesitate to reach out to us.

Ventorus

Rated 4 out of 5 stars
Verified

I upgraded my account recently

I upgraded my account recently, had to realize that it would take a bigger deposit to do it this way I am profiting from lower fees and also my account manager helping me to build a trading plan and strategy, excited to learn from the market expert himself how it all works! I feel like they take great care of me here.

September 24, 2024
Ventorus logo

Reply from Ventorus

Dear George,

We're glad to hear you're enjoying the benefits of your upgraded account! If you ever have any questions or need further assistance, feel free to reach out anytime.

Ventorus

Rated 3 out of 5 stars
Verified

Invested 20.000 was promised 10% per…

Invested 20.000 was promised 10% per month. Bit disappointed because only 5% was reached but glad i'm making progress. Waiting how it will be next month to see if i continue

August 6, 2024
Ventorus logo

Reply from Ventorus

Dear Yuvraj,

It’s good to hear you're making progress! If you have any questions or need further assistance, don’t hesitate to contact us.

Ventorus

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Rated 5 out of 5 stars
Verified

I have had a very experience with the…

I have had a very experience with the customer support today. Very friendly getting my account unblocked. The only issue was a missing document as proof for my residence. Can use the account again to trade already :)
Thanks Ventorus Team

September 4, 2024
Ventorus logo

Reply from Ventorus

Dear Aarush,

We’re happy to hear customer support could assist you! If you need any more help, feel free to reach out anytime.

Ventorus

Rated 4 out of 5 stars
Verified

I would say when you have the right…

I would say when you have the right educational material even trading with the demo account won't be stressful. I was supplied with several very good links and PDFs which I studied thoroughly and can say that it helped me a lot to find my strategy. However in the real account i lost my first investment.

September 16, 2024
Ventorus logo

Reply from Ventorus

Dear Faisal,

We are glad to hear the educational material was helpful! If you ever have questions or need further support, we’re always here for you.

Ventorus

Rated 3 out of 5 stars
Verified

I started with copytrading one guy in…

I started with copytrading one guy in telegram this was not successful for me because I didn't have time during my work hours to open trades. Now I have open an account here and my criticism is that trading requires a lot of time to learn.

April 25, 2024
Ventorus logo

Reply from Ventorus

Dear Akshara,

It’s great that you’ve started! Trading can indeed take time to learn. Don’t hesitate to ask if you need any assistance along the way.

Ventorus

Rated 1 out of 5 stars

Totally fraud

Totally fraud, in the name of margin money account manager ask for more and more deposit and minimum deposit is ₹22400/- I have lost ₹44800/ in just one week since 24 August 2024, My account manager Mr Syed cheated me and swipe away all my amount. Now my account number 48973 is fully empty and account balance is zero, so please keep a long distance from this type of fraud platform, Noone will help you, after you have cheated.Total loss of your previous money and total loss of your valuable time and total mental tensions.

August 30, 2024
Unprompted review
Ventorus logo

Reply from Ventorus

Dear M.S,

Unfortunately, we couldn't investigate your case as you haven’t provided your trading account name.
Please reach out to us directly via email support@ventorus.com, letting us know your trading account number so that we can assist you properly.

We remain committed to resolving this matter for you as quickly as possible.

Ventorus

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Rated 1 out of 5 stars

Make loss and escape No calls Not bothered fraudulent Account Manager Mubeen

Where are the senior officials of Ventorus. Not bothered to call. I requested an explanation fromMubeen who without the knowledge of analysing the trend made me place wrong orders and wiped my money. From 13th Aug to till date gbpusd and EUrousd is bullish whereas he asked me to sell with no stoploss i blindly followed I thought they are experts but they are rogues playing with others money and making us lose money. I wud have done better trading with 250$. I want Mubeen to deposit 200$ enabling me to continue trading in Ventorus. Why shud I suffer for his mistakes which is crystal clear. Senior officials pls call me it's not fair on your part to keep quite by doing mistakes who has given him the right to trade like this. This is a blackmark to the Reputation of Ventorus

August 13, 2024
Unprompted review
Ventorus logo

Reply from Ventorus

Dear Tameema,

Thank you for your review. We have updated the relevant department about your review and they will contact you as soon as possible for assistance.

We appreciate your patience and understanding in this matter.

Ventorus

Rated 1 out of 5 stars

They asked me to deposit money for…

They asked me to deposit money for account activation so I did. But now I have changed my mind that I don't want proceed further and withdraw my amount. They are mentioning that I need to perform kyc first then only I can withdraw my money. I'm not sure what else they might ask once I do. They advisors are just trying to attract more and more money without any assurance. Now it seems like fraud. I want my money back.

August 17, 2024
Unprompted review
Ventorus logo

Reply from Ventorus

Dear Mukesh,

Thank you for your feedback, it is greatly appreciated as it helps us develop our services to better meet the needs of our clients.
Our team has initiated an investigation into the concerns you have stated, and we are trying to address this matter and give you a thorough explanation as soon as possible.

Ventorus

Rated 1 out of 5 stars

They are liars

They are liars, initially I was told that they will do the trading for me and later they wanted me place my own trades. Also, the people I have spoken to are completely unprofessional.
They have not refunded my money despite telling me yesterday that it was
Thieves

August 6, 2024
Unprompted review
Ventorus logo

Reply from Ventorus

Dear Asit,

Thank you for bringing this matter to our attention. We sincerely appreciate your feedback, as it helps us improve our services and address issues that our customers face.
We have initiated an investigation into the issues you have raised, and our team is diligently working to resolve this matter and provide you with a detailed explanation as soon as possible.

Ventorus

Rated 4 out of 5 stars
Verified

Regulated company that I have used to…

Regulated company that I have used to learn analyzing and trading the financial markets. Overall they provide quality services.

July 7, 2024
Ventorus logo

Reply from Ventorus

Dear,

Thank you for taking the time to review Ventorus on Trustpilot. We value your opinion and your review is greatly appreciated!

Ventorus

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Rated 3 out of 5 stars
Verified

It can be a slow service sometimes when…

It can be a slow service sometimes when making orders.However I am only one person who feels like this.Not sure if its fair to give bad rating because of it.

July 7, 2024
Ventorus logo

Reply from Ventorus

Dear Corto,

Thank you for taking the time to leave this review for us. effective to use.

Our team is dedicated to providing honest and transparent guidance from the start, and we’re glad we could offer the support you needed.

If you have any further questions or need assistance, please don’t hesitate to reach out at support@ventorus.com.

Ventorus

Rated 4 out of 5 stars
Verified

A platform that i recently found out…

A platform that i recently found out about that ive have done some tests with this week. I really like ventorus for my scalping strategy i can conclude because trade execution has been very easy and effective! Cant say much about other strategies.

July 6, 2024
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Reply from Ventorus

Dear Neha,

Thank you for your positive review, we really appreciate your comment and are glad you have found our platform easy and effective to use.

If you have any further questions or need assistance, please don’t hesitate to reach out at support@ventorus.com.

Ventorus

Rated 5 out of 5 stars
Verified

They work very genuine.their manager…

They work very genuine.their manager told me from the beginning what to expect and so happy to have found this person that can guide me honestly. Exactly the support i needed.

June 27, 2024
Ventorus logo

Reply from Ventorus

Dear Arthur,

Thank you so much for your kind words and for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us. Our team strives to provide honest and transparent guidance from the very beginning. We're glad that we could offer you the support you needed.

If you have any further questions or need assistance please don't hesitate to reach out via support@ventorus.com.

Ventorus

Rated 1 out of 5 stars

In 1 week lost all my deposits

In 1 week lost all my deposits. Just demanding more and more money without any results. Threating that you will loose money if not crediting more money. Get ready to loose money and very risky.
Go for some better long term investments

July 4, 2024
Unprompted review
Ventorus logo

Reply from Ventorus

Dear Prathap,

Thank you for sharing your experience with us. Your feedback is truly appreciated as it plays a crucial role in helping us enhance our services. We take your concerns seriously, and we have promptly notified the relevant department regarding your complaint.

They will be reaching out to you shortly to address your experience and ensure that any issues are resolved satisfactorily. If you have additional details or would like to share more about your experience, please feel free to contact our support team directly at support@ventorus.com.

Ventorus

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Rated 3 out of 5 stars

Great alternative to my previous…

Great alternative to my previous broker. I have tried many different providers and but here i have not encountered any problems, quite the opposite.

January 10, 2024
Unprompted review
Ventorus logo

Reply from Ventorus

Dear Joshua,

We are happy you are enjoying your experience. If you will have any questions please don't hesitate to reach out!

Ventorus

Rated 4 out of 5 stars

No issues whatsoever

No issues whatsoever, fast withdrawals whenever you need it. The company is doing a good job from my experience. Keep it up!

January 8, 2024
Unprompted review
Ventorus logo

Reply from Ventorus

Dear Ewan,

Thank you for your positive feedback! We're happy to hear that you've had a smooth experience with withdrawals. We appreciate your support and encouragement.

Ventorus

Show reviews in all languages. (115 reviews)

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