Company activity

Updated 15 hours ago

This page gives you a detailed overview of how Ventorus has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: September 2023.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

52

Verified

20

Invited

0

Redirected

0


Total reviews from the past 12 months

72

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How Ventorus got its reviews in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

New reviews by star rating

How many new reviews (distributed by star rating) Ventorus got each month in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

Reply behavior

How Ventorus replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 24 hours or less.

  • Has replied to 100% of their negative reviews.

Ventorus’s flagging activity

How frequently Ventorus flagged their reviews in the past 12 months

What's a flagged review?

  • Ventorus may flag a review if they think it's in breach of Trustpilot's guidelines.

  • Ventorus selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • Ventorus flagged 129 of their reviews a total of 134 times.
  • 20% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

1

<1%

4-star

0

0%

3-star

3

2%

2-star

20

16%

1-star

105

81%

What happened to the 129 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

28

Reviews removed from trustpilot.com

101

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Ventorus

27

Reviewer resolved the breach of Trustpilot's guidelines

1

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

101

Reviewer didn't resolve the breach of Trustpilot's guidelines

0