We suffered considerable losses based on this service's false promises.There have been multiple successful class actions fighting and with legal help for full remuneration. We didn’t stop fighting to... See more
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Unit 16B7, 159 Rivonia Rd, Sinosteel Plaza, Morningsidea Ext, 2146, Sandton, South Africa
Replied to 97% of negative reviews
Typically replies within 24 hours
Do not trust this broker !! at all !!!!
Thanks to “ 𝘁𝗿𝗮𝗱𝗲 𝗰𝗹𝗮𝗶𝗺 . 𝗢𝗿 𝗴” I was able to retrieve £249k without any problems and delay. Highly recommended
Reply from FXNovus
At the beginning to gain your trust they make win some money then they try to open trade with high leverages to have a call margin and push you to put more money in your account , their swap charges is so high which make you loose quickly , you cannot withdraw money from your account , all the time they will try to convince to add money and finally you end up loosing all your money 80% on swap and remaining in market , actually they took the money by swap and let you feel that yiu lost them on trade
Reply from FXNovus
We suffered considerable losses based on this service's false promises.There have been multiple successful class actions fighting and with legal help for full remuneration. We didn’t stop fighting to recover. I finally got my money back from the scam broker. The entire recovery process was handled with incredible honesty and clarity, which gave me total peace of mind.
Reply from FXNovus
This FXNovus is completely cheater and your support team also trying to make fool i submit ted my all documents it's 15 days not returned my money every time asking another documents
Reply from FXNovus
This posting was removed for not adhering to Trustpilot guidelines. I have not provided any personal information/details, only a business address. Should you choose to delete these review again, please let me know why. Clearly FX Novus does not want this legitimate information published.
Further to my March 5 2025 review of FX Novus advising potential investors to be really frightened, FX Novus continues to stonewall me as I try to recover the funds they scammed from me.
I’ve written to their support team on numerous occasions and they’ve basically tried to ‘get rid of me’ by offering further funds to ‘invest’ i.e. the profits I had made and lost through their constant harassment to invest more money and scamming scenarios. As I had advised FX Novus, the authorities in Singapore had blocked access to the FX Novus website due to the number of complaints received about being scammed. Hence I’m no longer able to access my account so their ‘offer’ was useless and would have only led to further scamming to see how much more they could harass me to invest.
I also mentioned to their support team that we would only correspond in writing (which my lawyer insisted upon) however they continued to call me – always from different numbers which made it impossible to block them. As I refused to talk to them over the phone they announced they were closing my case due to me being so ‘uncooperative”. Although I’ve contacted them again advising all correspondence will be in writing and that my stance on not speaking to them via phone is a legitimate approach to avoid being scammed further, I’ve now put them on notice that I’ll be taking further legal action against them to recover my funds.
DO NOT invest with FX Novus – they are professional scammers and I suspect those writing more generous reviews are either being paid, fabricated OR were not new to investing like I was. We know they target new investors, befriend them, and then harass them to ‘invest’ more and more money i.e. tell people what to invest in which is highly illegal and try to leave no trace. I am building a case against them, I have learned they are calling from a unmarked call center in Agias Zonis 67, Limassol, Cyprus. Luckily, I still have the Whatsapp messages clearly showing the investments I should make. If you have been scammed I advise you to seek legal council
DON’T be fooled by these people – heed my advise or you’ll lose out as well.
A/C No. 254462 (AC371245)
Reply from FXNovus
I advise against placing ͏y͏o͏u͏r͏ ͏t͏r͏u͏s͏t͏ ͏i͏n͏ ͏t͏h͏i͏s͏ ͏c͏o͏m͏p͏a͏n͏y͏.͏ ͏T͏h͏e͏y͏ ͏p͏r͏e͏s͏e͏n͏t͏ ͏m͏i͏s͏l͏e͏a͏d͏i͏n͏g͏ ͏c͏h͏a͏r͏t͏s͏ ͏o͏n͏ ͏t͏h͏e͏i͏r͏ ͏p͏l͏a͏t͏f͏o͏r͏m͏ ͏a͏n͏d͏ ͏s͏e͏e͏k͏ ͏f͏u͏r͏t͏h͏e͏r͏ ͏f͏u͏n͏d͏i͏n͏g͏.͏ ͏T͏h͏r͏o͏u͏g͏h͏ ͏t͏h͏i͏s͏ ͏p͏l͏a͏t͏f͏o͏r͏m͏,͏ ͏I͏ ͏m͏a͏d͏e͏ ͏a͏ ͏s͏u͏b͏s͏t͏a͏n͏t͏i͏a͏l͏ ͏i͏n͏v͏e͏s͏t͏m͏e͏n͏t͏ ͏a͏n͏d͏ ͏r͏e͏c͏e͏i͏v͏e͏d͏ ͏a͏ ͏d͏e͏d͏i͏c͏a͏t͏e͏d͏ ͏a͏c͏c͏o͏u͏n͏t͏ ͏m͏a͏n͏a͏g͏e͏r͏.͏ ͏W͏h͏e͏n͏ ͏I͏ ͏t͏r͏i͏e͏d͏ ͏t͏o͏ ͏w͏i͏t͏h͏d͏r͏a͏w͏ ͏f͏u͏n͏d͏s͏,͏ ͏t͏h͏e͏y͏ ͏n͏o͏t͏i͏f͏i͏e͏d͏ ͏m͏e͏ ͏t͏h͏a͏t͏ ͏I͏ ͏w͏a͏s͏ ͏r͏e͏q͏u͏i͏r͏e͏d͏ ͏t͏o͏ ͏m͏a͏k͏e͏ ͏a͏n͏ ͏e͏x͏t͏r͏a͏ ͏d͏e͏p͏o͏s͏it͏.͏ ͏W͏h͏e͏n͏ ͏I͏ ͏a͏t͏t͏e͏m͏p͏t͏e͏d͏ ͏t͏h͏i͏s͏,͏ ͏t͏h͏e͏r͏e͏ ͏w͏a͏s͏ ͏n͏o͏ ͏r͏e͏s͏p͏o͏n͏s͏e͏.͏ ͏T͏h͏e͏y͏ ͏r͏e͏q͏u͏e͏s͏t͏e͏d͏ ͏a͏d͏d͏i͏t͏i͏o͏n͏a͏l͏.͏ ͏I͏ ͏h͏a͏d͏ ͏a͏ ͏p͏o͏s͏i͏t͏i͏v͏e͏ ͏b͏a͏l͏a͏n͏c͏e͏ ͏i͏n͏ ͏m͏y͏ ͏a͏c͏c͏o͏u͏n͏t͏,͏ ͏s͏o͏ ͏I͏ ͏r͏e͏q͏u͏e͏s͏t͏e͏d͏ ͏a͏ ͏w͏i͏t͏h͏d͏r͏a͏w͏a͏l͏ ͏o͏f͏ ͏t͏h͏e͏ ͏f͏u͏n͏d͏s͏,͏ ͏b͏u͏t͏ ͏t͏h͏e͏y͏ ͏i͏n͏f͏o͏r͏m͏e͏d͏ ͏m͏e͏ ͏t͏h͏a͏t͏ ͏i͏t͏ ͏w͏a͏s͏ ͏n͏o͏t͏ ͏p͏o͏s͏s͏i͏b͏l͏e͏.͏ ͏N͏o͏ ͏s͏i͏g͏n͏s͏ ͏s͏u͏g͏g͏e͏s͏t͏ ͏t͏h͏a͏t͏ ͏a͏n͏y͏o͏n͏e͏ ͏p͏l͏a͏n͏s͏ ͏t͏o͏ ͏m͏a͏k͏e͏ ͏a͏ ͏p͏a͏y͏m͏e͏n͏t͏.͏ ͏T͏h͏e͏y͏ ͏e͏v͏a͏d͏e͏ ͏a͏n͏y͏ ͏e͏n͏q͏u͏i͏r͏i͏e͏s͏ ͏I͏ ͏m͏a͏k͏e͏ ͏a͏b͏o͏u͏t͏ ͏m͏y͏ ͏i͏n͏v͏e͏s͏t͏m͏e͏n͏t͏ ͏b͏y͏ ͏i͏n͏s͏i͏s͏t͏i͏n͏g͏ ͏t͏h͏a͏t͏ ͏I͏ ͏m͏u͏s͏t͏ ͏a͏d͏h͏e͏r͏e͏ ͏t͏o͏ ͏t͏h͏e͏ ͏p͏r͏o͏c͏e͏s͏s͏;͏ ͏f͏u͏r͏t͏h͏e͏r͏m͏o͏r͏e͏,͏ ͏t͏h͏e͏ ͏c͏o͏m͏p͏a͏n͏y͏ ͏d͏o͏e͏s͏ ͏n͏o͏t͏ ͏c͏o͏n͏d͏u͏c͏t͏ ͏t͏r͏a͏d͏e͏s͏ ͏f͏r͏o͏m͏ ͏t͏h͏e͏ ͏l͏o͏c͏a͏t͏i͏o͏n͏ ͏it͏ ͏a͏s͏s͏e͏r͏t͏s͏ ͏it͏ ͏d͏o͏e͏s͏.͏ ͏C͏o͏m͏p͏l͏e͏t͏e͏ ͏f͏r͏a͏u͏d͏.͏ ͏A͏v͏o͏i͏d͏ ͏t͏h͏i͏s͏ ͏a͏r͏e͏a͏!͏ ͏T͏h͏e͏y͏ ͏a͏r͏e͏ ͏s͏y͏s͏t͏e͏m͏a͏t͏i͏c͏ ͏d͏e͏c͏e͏i͏v͏e͏r͏s͏.͏ ͏I͏ ͏w͏a͏s͏ ͏f͏o͏r͏t͏u͏n͏a͏t͏e͏ ͏t͏o͏ ͏d͏i͏s͏c͏o͏v͏e͏r͏ ͏Thе Vаnguаrd Alliаnсe Grоup;͏ ͏t͏h͏e͏y͏ ͏a͏l͏e͏r͏t͏e͏d͏ ͏m͏e͏ ͏t͏h͏a͏t͏ ͏t͏h͏i͏s͏ ͏f͏i͏r͏m͏ ͏w͏a͏s͏ ͏a͏ ͏f͏r͏a͏u͏d͏u͏l͏e͏n͏t͏ ͏c͏o͏m͏p͏a͏n͏y͏.͏ ͏T͏h͏e͏y͏ ͏h͏e͏l͏p͏e͏d͏ ͏m͏e͏ ͏r͏e͏c͏o͏v͏e͏r͏ ͏m͏y͏ ͏f͏u͏l͏l͏ ͏i͏n͏v͏e͏s͏t͏m͏e͏n͏t͏ ͏t͏h͏r͏o͏u͏g͏h͏ ͏l͏e͏g͏a͏l͏ ͏c͏h͏a͏n͏n͏e͏l͏s͏.͏ ͏I͏ ͏g͏o͏t͏ ͏t͏h͏e͏ ͏u͏s͏u͏a͏l͏ ͏r͏e͏p͏l͏y͏:͏ ͏"͏T͏h͏e͏y͏ ͏d͏o͏n͏'͏t͏ ͏h͏a͏v͏e͏ ͏a͏n͏ ͏a͏c͏c͏o͏u͏n͏t͏ ͏f͏o͏r͏ ͏m͏e͏.͏"͏ ͏N͏o͏n͏e͏t͏h͏e͏l͏e͏s͏s͏,͏ ͏I͏ ͏c͏o͏n͏ ͏o͏f͏f͏e͏r͏ ͏e͏v͏i͏d͏e͏n͏c͏e͏ ͏o͏f͏ ͏p͏o͏s͏s͏e͏s͏s͏i͏n͏g͏ ͏a͏n͏ ͏a͏c͏c͏o͏u͏n͏t͏ ͏w͏i͏t͏h͏ ͏t͏h͏e͏m͏.
Reply from FXNovus
I am totally new in this field & had extremely bad experience with FXNovus. They claimed that you don't need to have any experience in trading in order to work on the platform. I received the call & made small min deposit just two months back. Due to unforeseen circumstances I had to travel to my home country & couldn’t communicate/receive calls from FXNovus . I was surprised to receive a message that $ 150 was deducted as inactive fees & balance $ 100 was deducted again as inactive fees in the same month & my account balance is now Nil … Do not trust this company !!!!
Reply from FXNovus
I have requested for the first time to withdrawal 1K $US from my account, on August 30, however after many difficulties created with necessary documentation that was always missing or not correct, the withdrawal was approved on September 11, with the strange message than it can take up to 10 days after approval for the money to be transferred. Today 22 September and I still waiting for the transfer.
I use to work with professional brokers, and in 2 days the money is my account.
Think twice when putting money in this company hands, they are not trustworthy at all.
Reply from FXNovus
After my negative review was put , I got a call from their customer service bribing me with the amount I lost so that I take down that negative review in exchange I had to sign that I will not more put any bad reviews for this company. I rejected ofcourse, because I won't be fooled again by one of their better scams to shove money for my silence. I don't want any more of you getting scammed by these unprofessional set of people.
Reply from FXNovus
Extremely bad experience. A company that is bad beyond imagine a level. Not reliable and not trustworthy. The company claimed that they are having an AI packed Trading services and that you don't need to have any experience in trading in order to work on the platform. I received the call. I made a deposit after The convinced me that they are going to be there all the way up and they are going to assist. Eventually, they assigned someone who claim to be the account manager and started calling me on a timely manner and advise to enter at what position what price and when to sell, want to buy, and advise exactly precise amount, amounts, and value, and in which direction. The instruction was not in the form of consultancy brother. It was in the form of Direct kind of instructive manner. They make a profit to make you believe that you're making a profit, but most of the equity will be engaged in certain trading so you cannot withdraw and they make you reach the stage where they claim that it is dangerous and the mountain is going low and they start introducing you to do hedging and other manipulation in order to make sure that all you found all your equity is an critical position until you make the final loss. They don't stop there. They continue calling that we will make it up just deposit more money and we will make it up again. You will see results soon. Give us one week two weeks and things go on. And nightmare to deal with them as they claim to be a very friendly over the phone, but in reality, they are not regulated to practice business and the country of residence rather, they are a platform who claims to be regulated or registered somewhere in South Africa.. even if that true turned out that every time I deposit in dollar the deduction is taking a place in euro and the merchant is located in Lima soul Cyprus and every time the abbreviation and the name is different. I end up losing lots of money with them and then when I try to complain all what they did is deny and they claim no we were not giving instruction. We just give general idea and they denied the fact that they marketed themselves as an AI packed and supported strategy driven Trading company. What a shame they lie in the face extremely bad extremely bad extremely bad.
Reply from FXNovus
Further to my March 5 2025 review of FX Novus advising potential investors to be really frightened, FX Novus continues to stonewall me as I try to recover the funds they scammed from me.
I’ve written to their support team on numerous occasions and they’ve basically tried to ‘get rid of me’ by offering further funds to ‘invest’ i.e. the profits I had made and lost through their constant harassment to invest more money and scamming scenarios. As I had advised FX Novus, the authorities in Singapore had blocked access to the FX Novus website due to the number of complaints received about being scammed. Hence I’m no longer able to access my account so their ‘offer’ was useless and would have only led to further scamming to see how much more they could harass me to invest.
I also mentioned to their support team that we would only correspond in writing (which my lawyer insisted upon) however they continued to call me – always from different numbers which made it impossible to block them. As I refused to talk to them over the phone they announced they were closing my case due to me being so ‘uncooperative”. Although I’ve contacted them again advising all correspondence will be in writing and that my stance on not speaking to them via phone is a legitimate approach to avoid being scammed further, I’ve now put them on notice that I’ll be taking further legal action against them to recover my funds.
DO NOT invest with FX Novus – they are professional scammers and I suspect those writing more generous reviews are either being paid, fabricated OR were not new to investing like I was. We know they target new investors, befriend them, and then harass them to ‘invest’ more and more money i.e. tell people what to invest in which is highly illegal and try to leave no trace. I am building a case against them, I have learned they are calling from a unmarked call center in Agias Zonis, Limassol, Cyprus. Luckily, I still have the Whatsapp messages clearly showing the investments I should make. If you have been scammed I advice you to seek legal council
DON’T be fooled by these people – heed my advise or you’ll lose out as well.
Reply from FXNovus
I opened a small account with Fxnovus to test it. Registration was quick, deposits went through instantly, and my first withdrawal arrived the next day. That gave me the confidence to keep trading here.
Reply from FXNovus
Unprofessional agents pressuring you to make investments on margins. False advertising using the names of influencers and prominent people. They’ll spam phone calling you to oblivion from various different numbers to evade blocking them long after your done using their “services”. Avoid at all cost unless your masochistic about receiving random calls nonstop.
Reply from FXNovus
Lost $350 here after falling for their promises. They made it almost impossible to do something with this amount as they thought that this amount in nothing for them
They forced me to deposit more money when I refused the next day there was 0 balance in my account
It’s a big scam ,
Reply from FXNovus
Lost $333k here after falling for their promises. They made it almost impossible to withdraw, and support vanished once I complained. Luckily, I didn’t stop fighting and with outside help, I recovered what I lost. Sharing this so others stay cautious.
Reply from FXNovus
I have just invested but Iam scared of my verification as I still doubt that if it’s authentic
Reply from FXNovus
Dangerous Organization who will brain wash you with your hard earn savings and give you leverage option with highest possible Risk and keep pushing you to Invest More.... I have lost my hard earned savings... will urge others not to deal with this broker based in South Africa . Plus there is no support from their Regulator name FSCA and NFOSA inspite of they knowing the factual Data presented. Best is to stay away from these Fraudsters who play with innocent Individuals
Reply from FXNovus
As someone who trades actively, I care about latency and slippage. FXNovus has been consistent on both fronts. The tools aren’t overly fancy, but what they offer works and works well. Execution quality alone makes them worth it.
Reply from FXNovus
Shoutout to FXNovus 👏 Just made my second withdrawal in 3 days, no issues, super smooth platform. Love it! 🔥
Reply from FXNovus
FXNovus delivers a solid CFD trading environment with competitive pricing, efficient order execution, and a responsive support team. While they could expand their asset selection, the overall service quality is impressive.
Reply from FXNovus
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