USA CarShip Reviews 1,209

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers highlight the exceptional service provided by various representatives, who are consistently described as helpful, professional, and responsive. People appreciate the smooth and efficient processes, noting that their car shipping needs were handled with ease and diligence. Consumers also value the clear communication and proactive updates they received throughout the entire shipping journey. Many reviewers specifically mention individual agents by name, praising their transparency, knowledge, and dedication to ensuring customer satisfaction. The company is commended for its reliability and trustworthiness, with several reviewers expressing their intent to use the service again in the future. While some reviewers mention price, the overall sentiment is positive, focusing on the quality of service and the professionalism of the staff.

Based on these reviews

Rated 4 out of 5 stars

I didn't use this company. I inquired about shipping my vehicle and John worked hard to find an affordable price. He repeatedly mentioned that make me satisfied was his main concern. Good customer ser... See more

Rated 5 out of 5 stars

The greatest experience was dealing with Ron James,he made me and my wife feel comfortable and at ease because this was our first time having her car transported.Her Nissan Rouge was transported in... See more

Rated 5 out of 5 stars

Great working with Robert. Best price and easy arrangements. Unfortunately my buyer on this vehicle backed out but I will be sure to use Robert on my next shipment.

Rated 5 out of 5 stars

David Mayer was amazing. At first I was worried whether the company was legit since the price they gave me (500 to ship a car from austin to san diego) seemed too good to be true. But David stuck to h... See more

Rated 5 out of 5 stars

My representative/sales consultant Mr. Scott Robinson was amazing to work with. I have now used USA Carship on two occasions, and both times have been smooth and efficient. The process was easy and p... See more

Rated 5 out of 5 stars

It was a very easy process with Richard Wilson from carship inc! He understood my need and worked with me explaining all steps of the pick up and delivery process! I was very happy of him calling me a... See more

Rated 5 out of 5 stars

I recently shipped my vehicle with USA Carship Inc and couldn’t be more satisfied with their service. After speaking with Steven and reviewing customer feedback, I knew they were the right choice. S... See more

Rated 5 out of 5 stars

I had a fantastic experience working with Thomas from USA CarShip. He was professional, communicative, and made the entire vehicle shipping process smooth and hassle-free. Thomas kept me updated every... See more

Rated 5 out of 5 stars

Great Company to work for from start to finish the process was smooth and professional and stress free. I highly recommend USA Carship to anyone in the market to ship a vehicle!

Rated 5 out of 5 stars

Thank you for your business! Really appreciate your dedication!

Rated 5 out of 5 stars

Good company to work with. Finn Smith is the best dispatcher! Nice people, good communication, 5 star paperwork done.

Rated 5 out of 5 stars

Our company has used USA CarShip several time to relocate vehicles between our bases. We greatly appreciate how quick they are to quote and answer any questions. Will definitely use again. They make t... See more

Rated 5 out of 5 stars

Smooth process from dispatching to pick-up and delivery of the load with Finn Smith at USA CarShip Inc Looking forward to working again together Thanks

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Company details

  1. Trucking Company
  2. Truck Rental Agency
  3. Vehicle Shipping Agent

Written by the company

We have built our network in an extremely innovative manner, leveraging new technologies to make it possible for customers with multiple vehicles or who want a reliable car delivery experience. From top to bottom, our team works tirelessly to deliver the highest quality services — every time. With over 14 years of combined experience, we helped many customers and delivered their cars on the door step. USA CarShip company has grown to one of the largest auto transport companies in the country in less than ten years! The reason is simple: After reaching a growth rate of about 50% every year, it was clear that we needed to invest more and increase our investment capacity. Our current stock-pile count includes all types (road, highway & rail) vehicles which are used for transporting cars from point A city to B city to their final destination and delivered directly to customers place.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
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Hasn’t replied to negative reviews


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Rated 1 out of 5 stars

bunch of scammers

They quoted me a price to ship my truck. On the day they were supposed to pick it up,after numerous phone calls to them, they finally called me back and said they needed more to move it. Price more than doubled!!!!!
They also said it would take 2 days to ship, it took almost a week. Nothing but scam outfit!!!!! Stay as far away fromthese people as you can.

May 9, 2025
Unprompted review
Rated 1 out of 5 stars

Change pricing

Dealing with these people was horrible. They changed the price last minute. Do not honor their quotes horrible communication. They are just a dispatch company. I highly recommend you seek alternative transportation

June 13, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID TERRIBLE and LYING COMPANY with no INTEGRITY

I haven't ever done this but with sleepless nights people need to know to avoid this auto transport. It began with a drive from Colorado Springs to San Marcos CA from 5/23 to 5/24. Contact person was William and I had already paid $200 for port and finaly price of $1295 upon delivery in Honolulu. On 5/25, drove vehicle to Port of Long Beach 415 W Ocean Blvd and into a parking structure leaving the keys in trunk of vehicle unlock. I was expecting to drove off at port. Next day William said price has gone up a $1000 for driver to pick up. Explained I wanted port to port so it's cheaper and that's why family and I drove from Colorado. I was lied to and luckily I had a back up with Hawaii Car Transport who won't charge me the full amount until vehicle is in my possession in Honolulu. Anyone else who has experience this can relate. Company is not in BBB otherwise complaint would have been done too. In the end, AVOID this LYING AUTO TRANSPORT. Choose one that will not charge you initially but when you get your vehicle wherever you shipped it to.

May 25, 2025
Unprompted review
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Rated 1 out of 5 stars

Money Scam

$300. deposit and a balance would be due on arrival of 1400. Then this morning they called and said money due on my vehicle and 15ft cargo trailer would be $3800. I told them to go pound sand!

June 11, 2025
Unprompted review
Rated 1 out of 5 stars

For a period of two months I received…

For a period of two months I received a proposal to have a car shipped from CA to DE for the "all inclusive" price of $775.00. However, when it came time to ship the car, the folks at USA CarShip told me that it would be $1,200.00 to have my car shipped. I told them that this equated to "bait and switch". Over the phone they told me I would get the $200 down payment back. However, I am still fighting them to get the money back.

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

Deceivers

Worst experience with David Mayer and his manger James, lied about quote to final price, gave non-existing William auto transport company & phone # and email. DO NOT TRUST this company and save your stress for later.
7/8/2025: James called me after seeing my review and threatened me to face punishing consequances.

May 27, 2025
Unprompted review
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Rated 5 out of 5 stars

Thank you

Had a great experience with this company! They were extremely helpful and communicative throughout the process. Highly recommended!

May 29, 2025
Unprompted review
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Rated 1 out of 5 stars

BEWARE-SCAMMERS

BEWARE- THIS PLACE IS A TOTAL SCAM. THEY TOLD ME IT WOULD BE $700. NOW THEY CALL BACK AND SAID $1300. I PAID THEM A $100 DEPOSIT. THEY HAVE BEEN A NIGHTMARE. PROMISING TO DELIVER THE CAR EVERYDAY AND THEN CALL ME WITH THIS POP UP OF A $600 DIFFERENCE. DON’T TRUST THIS COMPANY AT ALL

May 7, 2025
Unprompted review
Rated 1 out of 5 stars

Got a text for an all inclusive price - Not what you will be charged

Got a text for an all inclusive price. Broker sent an email contract for a $100 dollar deposit and I paid it. When it was time to schedule a pick up , they transferred me to dispatch that quoted me 2 times more than the quoted " all inclusive price " that was text to me. I DO NOT recommend this company. All the guy said during our call was, " Did you not read the contract ? " They will turn it on you and make it seem like it was your fault.

April 17, 2025
Unprompted review
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