USA CarShip Reviews 1,209

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers highlight the exceptional service provided by various representatives, who are consistently described as helpful, professional, and responsive. People appreciate the smooth and efficient processes, noting that their car shipping needs were handled with ease and diligence. Consumers also value the clear communication and proactive updates they received throughout the entire shipping journey. Many reviewers specifically mention individual agents by name, praising their transparency, knowledge, and dedication to ensuring customer satisfaction. The company is commended for its reliability and trustworthiness, with several reviewers expressing their intent to use the service again in the future. While some reviewers mention price, the overall sentiment is positive, focusing on the quality of service and the professionalism of the staff.

Based on these reviews

Rated 4 out of 5 stars

I didn't use this company. I inquired about shipping my vehicle and John worked hard to find an affordable price. He repeatedly mentioned that make me satisfied was his main concern. Good customer ser... See more

Rated 5 out of 5 stars

The greatest experience was dealing with Ron James,he made me and my wife feel comfortable and at ease because this was our first time having her car transported.Her Nissan Rouge was transported in... See more

Rated 5 out of 5 stars

Great working with Robert. Best price and easy arrangements. Unfortunately my buyer on this vehicle backed out but I will be sure to use Robert on my next shipment.

Rated 5 out of 5 stars

David Mayer was amazing. At first I was worried whether the company was legit since the price they gave me (500 to ship a car from austin to san diego) seemed too good to be true. But David stuck to h... See more

Rated 5 out of 5 stars

My representative/sales consultant Mr. Scott Robinson was amazing to work with. I have now used USA Carship on two occasions, and both times have been smooth and efficient. The process was easy and p... See more

Rated 5 out of 5 stars

It was a very easy process with Richard Wilson from carship inc! He understood my need and worked with me explaining all steps of the pick up and delivery process! I was very happy of him calling me a... See more

Rated 5 out of 5 stars

I recently shipped my vehicle with USA Carship Inc and couldn’t be more satisfied with their service. After speaking with Steven and reviewing customer feedback, I knew they were the right choice. S... See more

Rated 5 out of 5 stars

I had a fantastic experience working with Thomas from USA CarShip. He was professional, communicative, and made the entire vehicle shipping process smooth and hassle-free. Thomas kept me updated every... See more

Rated 5 out of 5 stars

Great Company to work for from start to finish the process was smooth and professional and stress free. I highly recommend USA Carship to anyone in the market to ship a vehicle!

Rated 5 out of 5 stars

Thank you for your business! Really appreciate your dedication!

Rated 5 out of 5 stars

Good company to work with. Finn Smith is the best dispatcher! Nice people, good communication, 5 star paperwork done.

Rated 5 out of 5 stars

Our company has used USA CarShip several time to relocate vehicles between our bases. We greatly appreciate how quick they are to quote and answer any questions. Will definitely use again. They make t... See more

Rated 5 out of 5 stars

Smooth process from dispatching to pick-up and delivery of the load with Finn Smith at USA CarShip Inc Looking forward to working again together Thanks

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Company details

  1. Trucking Company
  2. Truck Rental Agency
  3. Vehicle Shipping Agent

Written by the company

We have built our network in an extremely innovative manner, leveraging new technologies to make it possible for customers with multiple vehicles or who want a reliable car delivery experience. From top to bottom, our team works tirelessly to deliver the highest quality services — every time. With over 14 years of combined experience, we helped many customers and delivered their cars on the door step. USA CarShip company has grown to one of the largest auto transport companies in the country in less than ten years! The reason is simple: After reaching a growth rate of about 50% every year, it was clear that we needed to invest more and increase our investment capacity. Our current stock-pile count includes all types (road, highway & rail) vehicles which are used for transporting cars from point A city to B city to their final destination and delivered directly to customers place.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Hasn’t replied to negative reviews


Rated 1 out of 5 stars

I contacted Sam Wood to move a car that…

I contacted Sam Wood to move a car that I purchased. They quoted me a price and after 2 weeks my car was never shipped. They kept saying they could not find a driver for the price they quoted me. They wanted more money. I am still trying to get my money back. Do not ship a vehicle with these guys. It is a scam.

March 13, 2025
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Rated 5 out of 5 stars

I recently shipped my vehicle with USA…

I recently shipped my vehicle with USA Carship Inc and couldn’t be more satisfied with their service. After speaking with Steven and reviewing customer feedback, I knew they were the right choice. Steven Smith provided outstanding support, keeping me updated every step of the way. The shipping was quick, and my car arrived on time in perfect condition. USA Carship Inc is professional, reliable, and efficient—I highly recommend them!

March 24, 2025
Unprompted review
Rated 1 out of 5 stars

Was quoted $800 but ended up paying…

Was quoted $800 but ended up paying $2200 . Car was delivered in 10 days because truck broke down . It wasnt picked up door to door , had to drive car to a bigger intersection. Would have used Monty transport service instead , they pickup and drop off door to door without a problem ….

March 23, 2025
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Rated 1 out of 5 stars

This company scammed us

This company scammed us by quoting us less than $500 and on the day of pickup said the price couldn't be cheaper than $1300. Would not refund the $125 deposit after lying to us. They also attempted to charge a $200 cancelation fee after they screwed us over. The high star reviews must be fake. I would not trust them.

March 19, 2025
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Rated 1 out of 5 stars

Beware

It is truly amazing to me that this company shows an overall review of over 4 stars!!
BEWARE! The price I was given when requesting quotes from carriers was $245. In the end it cost me $450! They “low ball” you and once you make the commitment the pricing starts to go up.
When I challenged the price increases (plural) they advised it was all in the contract I signed electronically. Shame on me for not taking the time to read the contract. I assumed I was dealing with a reputable company. Honesty and integrity- not with this company.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Greatful & thankful

I'm so relieved that my car arrived in perfect condition. Thank you for the excellent handling of my car. Thank you for providing such a reliable and trustworthy service.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Thomas Williams was great to work with…

Thomas Williams was great to work with . He got me the best price and was with me during the whole process . He made it very easy . Highly recommend Thomas Williams and his company to anyone looking to transport a. The driver was great and detailed the whole transport process .

February 27, 2025
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Rated 1 out of 5 stars

Do not trust this company it is a total…

Do not trust this company it is a total SCAM they took my deposit and told me they could get the car shipped for 365 which was a total lie fir me to sign a contract then told me the price would be double, so I told them to send my money back they tried to tell me they were still working on it tried to get me to wait around until they could get a driver to take the price they quoted.
Then basically I would get a voucher [as if I would ever do business with again] totally do not give them your money!

February 13, 2025
Unprompted review
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