Verified
I use True HQ HDMI 2.1 Certified cables on all my gear. They work flawlessly at 4k 120hz, Dolby Vision and all uncompressed audio formats. Value is also very good, True HQ are my go to HDMI cable.
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The two HDMI cables bought are substatially constructed and show that thought and care has been put into in the design of all aspects of them. One example is that the plug caps have retainers to preve... See more
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I have to use a TV as my PC monitor due to limited room space and was experiencing an issue with my HD connection being lost during gaming sessions. I go out of my way not to further enrich the... See more
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After doing some research looking for a decent hdmi 2.1 cable to connect my PC to my LG C2, I really didn't want to buy a cable from an unknown brand. I came across True HQ from the YouTube channel ca... See more
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Company details
Written by the company
True HQ is a UK-based family-run business that specializes in providing premium quality HDMI cables for both home and workplace environments. Our award-winning brand offers high-quality cables built to the finest standards. If you require premium certified ultra-high-speed HDMI cables or high-quality long HDMI leads to extend your media and home cinema entertainment systems, you have come to the right place. We have got you covered.
Contact info
Unit 63, Caxton Court, Wymbush, MK8 8DD, Milton Keynes, United Kingdom
- support@truehq.co.uk
- truehq.co.uk
4.5
Excellent
42 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
Verified
Fantastic Quality Certified HDMI Cables
I use True HQ HDMI 2.1 Certified cables on all my gear. They work flawlessly at 4k 120hz, Dolby Vision and all uncompressed audio formats. Value is also very good, True HQ are my go to HDMI cable.
September 12, 2025
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Fast service kept me informed regarding…
Fast service kept me informed regarding my orders progress the build quality of cable was good price good too
August 7, 2025
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Delivered quickly
Delivered quickly, good price and appears to work well on my LG TV's. I now have four TrueHQ cables. Would recommend to others.
July 9, 2025
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Very good, but needs to improve comunication lines
Right, the product is great, the delivery was great, the buying is great.
The website is appalling
Ive tried to message them, the contact page doesnt work.
Ive emailed them, and still had no reply.
Its almost like a sale only website, but if you have a problem
Youve got no chance..
June 5, 2025
Reply from True HQ
Hello Alan,
Thanks for your review.
I can assure you that we are certainly not a sales only website and we take customer service very seriously, as you can see from other reviews.
I have checked and can see that we responded to your email and provided the VAT invoice you requested within 48 hours. We typically respond to customers within a few hours and mostly within 24 hours. Although, sometimes it can take a little longer. Apologies on this occasion it wasn't up to our usual standard.
Regarding the website. We have just finished a major overhaul and our new website is now live. This will provide our customers with a much improved experience and we have also added a live chat function, so customers can contact us easily and we can respond quickly.
I hope you will give us another chance and do contact me if you need any further assistance.
Best wishes,
Luke
Verified
great customer service
great customer service sent wrong size but corrected error and sent out correct one straight away
May 26, 2025
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Verified
Quality certified cable
Was a good price for a certified cable , also fast postage. It looks well made it was perfect for me.
May 8, 2025
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Tried to get in contact multiple times…
Tried to get in contact multiple times to change shipping address, never had a reply, bad costumers service.
I mean why do you have one if you're not planning on reply??
April 7, 2025
Reply from True HQ
Unfortunately the customer's email was sent into our spam folder and missed on this occasion.
After spotting this review we reached out to the customer and have offered to send a replacement to their correct address, however we have not received a response.
We dispatch items very promptly and most of the time we are unable to change the address before items are sent. So it is important and the responsibility of the customer to enter the correct address, as this is where we will send the item to.
Best wishes,
The True HQ Team
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All good
All good, excellent cables. These guys are my go to place for cables as they are genuine cables and haven’t let me down.
January 28, 2025
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Great quality HDMI leads at the lengths…
Great quality HDMI leads at the lengths I needed. Very well packaged and super quick delivery. Highly recommended. Many thanks.
January 13, 2025
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Great quality product
November 29, 2024
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HDMI cable
HDMI cable is a quality product at a good price and delivered quickly and on time.
December 2, 2024
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Really Good Quality and Value
Was recommended True HQ as I was running my shiny new 4k TV on old HDMI cables. I dubious as to what it would look like... but these were a good price and have made a ton of difference to the picture for TV, movies and games.
Excellent.
November 18, 2024
All good
My home cinema AVR wasn't recognising my new 4k projector as a 4k device. I suspected my old 6m HDMI cable was the problem. So it was essential any new cable had to meet the HDMI 2.0 spec and I didn't fancy eBay or Amazon. True HQ came up with the goods and I'm now watching movies in full 4k. Good quality, competitive price and fast delivery. What more do you want.
November 22, 2024
Unprompted review
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Great quality and price. Quick delivery
Very happy with this product. Quick delivery.
Purchased a HDMI 2.1 cable (2m length) for my new PS5 Pro.
I tested the stock PS5 cable against this cable and there is improvement in terms of visible difference with colour (little to no colour banding) as well as slightly more vibrancy. I'm confident I have purchased a quality cable.
Great quality for the price.
November 5, 2024
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Great service excellent cables
Great service excellent cables and postage included, 3rd cable I’ve purchased from them, very happy, thanks guys
October 30, 2024
Verified
Very quick delivery
October 1, 2024
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