Trade Vehicle Parts Reviews 117

Website tool gave the wrong part, tried charging me for a return even though this was explained. Once reminded of customer rights - issued return label. Courier came to house asking for parcel collection even though they said to drop to a local drop off. Then only partially refunded when both parcels were delivered. Pure hassle, wouldn’t recommend.

I have waited to write this review because the parts I ordered, I passed to the body repairers to use to repair our fiat 500. I have to say after ordering the parts I did see a few 1* reviews. But now I know from my own experience they are way better than that. The parts arrived within 24hrs as they said. They did fit the car and according to the bodyshop were better than a lot of after market bits they see. We got the car back today it's fine. Thank you.

Really easy to use. Especially with the number plate checker. Only thing I would suggest is adding the additional parts you might need available easily. I didn’t realise it wouldn’t come with the ‘plugs’ to attach the part. So for an occasional user like me, that would be helpful. Super quick and easy service.

Very easy to order parts and the replie was very prompt 👍

Ordered parts with “guaranteed” next day delivery when ordered before 3 so I did that then told it would arrive 4 days later, wasn’t desperate for the part so accepted that. Come that 4th day, at 3pm I received an email saying that the part was damaged and now out of stock so they had to cancel my order. I was angry but they let me order the same part again and again come the expected delivery date the item is “damaged” so my order was again cancelled. Won’t be using them again.

Part came a day late, was promised for it to come on the 12th however it came on the 13th, not a big deal however they shouldn’t say they deliver things on a specific date if they can’t actually do that. However when I called to number to see where my part was she was very nice and was very helpful Great customer service,

I have had parts from TVP on many occasions mainly servicing and brake components quality parts at very competitive prices and always arrived on time I have to say I have found them to be a good company to deal with

Easy to order and good vehicle fitment explanation

Received the item I ordered and it arrived exactly on time as stated. I would highly recommend this company to anyone wishing to buy parts . Great buying experience. Thanks.

Useless, heard nothing for over a week, when I chased them they said the part was damaged and couldn’t be sent! AVIOD!!!

Absolute diabolical company!!! Take your money somewhere else! Promise next day delivery - no tracking after 2 days. Try to cancel the order and they can’t because they don’t actually have the stock!!! They don’t even have a clue who TVP themselves have ordered it from!!! Honestly, buy somewhere else. I wish I’d read the reviews first.

Placed an order with these guys however the order never showed up. I then contacted them for a follow up on my order to then be told their courier company has lost my parcel in their depot (this is a car bumper not exactly something you can misplace). They then went on to tell me they can’t send me any replacement as they are out of stock. I have looked on their website which states they have got 2 left in stock but now they have raised the price of the item from what I originally paid for it.

Electric tailgate struts for nissan xtrail, delivered next day on said day and well packaged. Fitted today all working well. Good after market part.

Sells cheap Chinese parts on ebay and no doubt on their website, that don't last and are not fit for purpose and then when contacted, will wash their hands of any kind warranty and just tell you the part is used and that's that.

The price and ease of ordering my parts are great. Shipping was free and no one else had the bits I was looking for will definitely use this company again.

First class service and fast delivery. Part was spot on. Cheers

Received a top quality roof basket. Excellent welding, quality powder coating. All good.
Also, excellent customer service when needed. Much appreciated. We’ll use again

Superb experience. An easy purchase and very fast delivery and a quality product. On receipt a part was missing so I emailed to let them know. The missing part was with me within 48 hours. I will most certainly use this company again.

Although I haven’t received the goods yet it was very easy ordering process and very reasonably priced so far so good

I had very good service and the product was good